EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-05-02 04:50:15 Download EtreCheckPro from https://etrecheck.com Runtime: 3:47 Performance: Good Problem: Other problem Description: Computer won’t startup after login. Can’t seem to update OS either Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Configuration profiles found - This computer may have configuration profiles installed. Heavy RAM usage - Apps are using a large amount of RAM. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M1, 2020) Status: Supported MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 783 Video Information: Apple M1 Color LCD (built-in) 3360 x 2100 Drives: disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (7 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (5 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (10.13 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.13 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (6.80 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.79 GB used) disk3s4 - Update (APFS) (950 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (346.26 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.73 GB used) disk2s2 - Update (APFS) (1 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 7 MB Shared values Size: 524 MB Free: 501 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 501 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 5 MB Shared values Size: 524 MB Free: 501 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.13 GB Shared values Size: 994.66 GB Free: 628.53 GB Available: 670.64 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 6.80 GB Shared values Size: 994.66 GB Free: 628.53 GB Available: 670.64 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 950 MB Shared values Size: 994.66 GB Free: 628.53 GB Available: 670.64 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 346.26 GB Shared values Size: 994.66 GB Free: 628.53 GB Available: 670.64 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 994.66 GB Free: 628.53 GB Available: 670.64 GB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en6: iPad Interface en5: iPhone System Software: macOS Sonoma 14.3 (23D56) Time since boot: Less than an hour Configuration Profiles: com.apple.wifi.managed ProxyType SSID_STR EncryptionType AutoJoin HIDDEN_NETWORK IsHotspot Notifications: Dropbox.app one notification CleanMyMac X.app 6 notifications (one scheduled) CleanMyMac X Menu.app 3 notifications Safari.app 3 notifications Mailbutler.app 13 notifications Slack.app 30 notifications Arc.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: CleanMyMac, Surfshark, Microsoft Defender, Apple, and F-Secure Unsigned Files: Apps: 3 System Extensions: [Blocked] Surfshark Antivirus - version 4.10.1 (SURFSHARK LTD - 2023-07-23) Application: /Applications/Surfshark.app - version 4.10.1 (Surfshark - 2024-04-15) Description: System Extension enables Surfshark app to provide antivirus features. [Not Loaded] WithSecure™ System Extension - version 3.0.61616 (F-Secure Corporation - 2024-04-17) Application: /Applications/Charter Security Suite/F-Secure Mac Protection.app - version 3.0.61616 (F-Secure Corporation - 2024-04-17) Description: Firewall for WithSecure Corporation products [Blocked] Surfshark. WireGuard - version 4.10.1 (SURFSHARK LTD - 2023-07-23) Application: /Applications/Surfshark.app - version 4.10.1 (Surfshark - 2024-04-15) Description: System Extension enables Surfshark app to connect using WireGuard protocol. Kernel Extensions: /Users/***/Disk Drill.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 13) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 185 Apple tasks [Running] 171 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 208 Apple tasks [Running] 191 Apple tasks Launch Daemons: [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2024-05-02) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Not Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2023-01-18) Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper [Running] com.f-secure.fscesproviderdaemon.plist (F-Secure Corporation - installed 2024-04-17) Executable: /Applications/Charter Security Suite/F-Secure Mac Protection.app/Contents/XPCServices/fscesproviderdwrapper [Running] com.f-secure.fsceventsdaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/bin/fscsandboxexecwrapper --daemon-name fsceventsd --bundle-extension xpc --namespace-id f-secure --namespace-path F-Secure [Loaded] com.f-secure.fschotfixdaemon.plist (F-Secure Corporation - installed 2024-04-17) Executable: /Library/F-Secure/bin/fschotfix.app/Contents/MacOS/fschotfix [Running] com.f-secure.fscsafeadmindaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/bin/fscsandboxexecwrapper --daemon-name fscsafeadmind --bundle-extension xpc --namespace-id f-secure --namespace-path F-Secure [Running] com.f-secure.fscsafesettingsdaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/bin/fscsandboxexecwrapper --daemon-name fscsafesettingsd --bundle-extension xpc --namespace-id f-secure --namespace-path F-Secure [Running] com.f-secure.fsctelemetrydaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/bin/fscsandboxexecwrapper --daemon-name fsctelemetryd --bundle-extension xpc --namespace-id f-secure --namespace-path F-Secure [Not Loaded] com.f-secure.fscunifiedfamilyrulesdaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/bin/fscsandboxexecwrapper --daemon-name fscunifiedfamilyrulesd --namespace-id f-secure --namespace-path F-Secure [Loaded] com.f-secure.fscupdatedaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/bin/fscsandboxexecwrapper --daemon-name fscupdated --bundle-extension xpc --namespace-id f-secure --namespace-path F-Secure [Loaded] com.f-secure.fscupdatedownloaddaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/bin/fscsandboxexecwrapper --daemon-name fscupdatedownloadd --bundle-extension xpc --namespace-id f-secure --namespace-path F-Secure [Running] com.f-secure.fscvpndaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/bin/fscsandboxexecwrapper --daemon-name fscvpnd --bundle-extension xpc --namespace-id f-secure --namespace-path F-Secure [Running] com.f-secure.fscxfencedaemon.plist (F-Secure Corporation - installed 2024-04-17) Executable: /Applications/Charter Security Suite/F-Secure Mac Protection.app/Contents/XPCServices/fscxfencedwrapper [Running] com.f-secure.sp.doormandaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/Bedrock/bin/wscdoormand -machServiceName com.f-secure.sp.doormand -baseStorageDir /Library/F-Secure/Bedrock/store -productDescription 'safe/19.5 (operator 42626; build 61616)' [Running] com.f-secure.sp.scannermanagerdaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Applications/Charter Security Suite/F-Secure Mac Protection.app/Contents/XPCServices/scannermanagerdwrapper -machServiceName com.f-secure.sp.scannermanagerd -baseStorageDir /Library/F-Secure/Bedrock/store -doormanMachServiceName com.f-secure.sp.doormand -upstreamMachServiceName com.f-secure.sp.upstreamd -securityCloudMachServiceName com.f-secure.sp.securitycloudd -productDescription 'safe/19.5 (operator 42626; build 61616)' -productInstallDir /Library/F-Secure [Running] com.f-secure.sp.securityclouddaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/Bedrock/bin/wscsecuritycloudd -machServiceName com.f-secure.sp.securitycloudd -baseStorageDir /Library/F-Secure/Bedrock/store -doormanMachServiceName com.f-secure.sp.doormand -upstreamMachServiceName com.f-secure.sp.upstreamd -productDescription 'safe/19.5 (operator 42626; build 61616)' [Running] com.f-secure.sp.upstreamdaemon.plist (F-Secure Corporation - installed 2024-04-17) Command: /Library/F-Secure/Bedrock/bin/wscupstreamd -machServiceName com.f-secure.sp.upstreamd -baseStorageDir /Library/F-Secure/Bedrock/store -doormanMachServiceName com.f-secure.sp.doormand -productDescription 'safe/19.5 (operator 42626; build 61616)' [Running] com.fing.service.plist (Fing Limited - installed 2024-03-19) Command: /Applications/Fing.app/Contents/Resources/service/fing --servicemode com.fing.service.plist --agentroot /Applications/Fing.app/Contents/Resources/service [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2024-04-15) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-04-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-04-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.fresno.uninstall.plist (Microsoft Corporation - installed 2023-11-19) Command: /Library/Application Support/Microsoft/Defender/uninstall/install_helper execute --path '/Library/Application Support/Microsoft/Defender/uninstall/uninstall' --args --post-uninstall-hook [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2024-01-31) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] com.rockysandstudio.WUHelper.plist (Rocky Sand Studio Ltd. - installed 2021-10-01) Executable: /Library/PrivilegedHelperTools/com.rockysandstudio.WUHelper [Loaded] com.surfshark.vpnclient.macos.direct.helper.plist (SURFSHARK LTD - installed 2023-06-19) Executable: /Library/PrivilegedHelperTools/com.surfshark.vpnclient.macos.direct.helper [Loaded] software.micropixels.BatFi.Helper.plist (Adam Rozynski - installed 2024-04-09) Executable: /Applications/BatFi.app/Contents/MacOS/BatFiHelper Location: /Applications/BatFi.app Launch Agents: [Loaded] com.f-secure.fscpasswordvault.plist (F-Secure Corporation - installed 2024-04-17) Executable: /Applications/Charter Security Suite/F-Secure Mac Protection.app/Contents/XPCServices/fscpasswordvault.xpc/Contents/MacOS/fscpasswordvault [Running] com.f-secure.fsmac.gui.plist (F-Secure Corporation - installed 2024-04-17) Executable: /Applications/Charter Security Suite/F-Secure Mac Protection.app/Contents/MacOS/F-Secure Mac Protection [Running] com.f-secure.secure-browsing-message-handler.plist (F-Secure Corporation - installed 2024-04-17) Executable: /Library/F-Secure/browsingprotection/hosts/fscbootstrapnative [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-01-22) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-01-29) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-04-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-04-16) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-01-24) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-04-29) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-04-29) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-04-29) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2024-03-07) Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater [Running] com.mailbutler.agent.plist (Mailbutler GmbH - installed 2024-04-30) Command: ~/Library/Application Support/com.mailbutler.agent/Mailbutler.app/Contents/MacOS/Mailbutler Agent --launchd User Login Items: [Not Loaded] AmphetamineLoginHelper (William Gustafson - installed 2024-02-09) Modern Login Item /Applications/Amphetamine.app [Not Loaded] Canva Login Helper (App Store - installed 2024-04-30) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2024-04-15) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2024-04-15) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Loaded] CopyClipHelper (App Store - installed 2024-02-09) Modern Login Item /Applications/CopyClip.app/Contents/Library/LoginItems/CopyClipHelper.app [Not Loaded] Disk Diag Menu Bar (App Store - installed 2024-02-09) Modern Login Item /Applications/Disk Diag.app/Contents/Library/LoginItems/Disk Diag Menu Bar.app [Running] SmartDaemon (Justin Johnson - installed 2024-02-09) Application /Applications/Disk Drill.app/Contents/Helpers/SmartDaemon.app [Not Loaded] LaunchHelper (App Store - installed 2023-11-22) Modern Login Item /Applications/FreeChat.app/Contents/Library/LoginItems/LaunchHelper.app [Loaded] Google Chrome (Google LLC - installed 2024-05-01) Application /Applications/Google Chrome.app [Not Loaded] NepTunes Dock (App Store - installed 2024-03-05) Modern Login Item /Applications/NepTunes.app/Contents/Library/LoginItems/NepTunes Artwork.app [Loaded] NepTunesLaunchAtLoginHelperApp (App Store - installed 2024-03-05) Modern Login Item /Applications/NepTunes.app/Contents/Library/LoginItems/NepTunesLaunchAtLoginHelperApp.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-01-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-01-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] LoginHelper (App Store - installed 2024-02-09) Modern Login Item /Applications/Paste Plain Text.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] ShazamHelper (App Store - installed 2024-02-09) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] ShorteryLauncher (App Store - installed 2024-04-18) Modern Login Item /Applications/Shortery.app/Contents/Library/LoginItems/ShorteryLauncher.app [Not Loaded] Slack Login Helper (App Store - installed 2024-04-29) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2024-04-15) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Surfshark (App Store - installed 2024-04-15) Modern Login Item /Applications/Surfshark.app/Contents/Library/LoginItems/LaunchAgent.app [Not Loaded] Autoupdate (Purple Cover, Inc. - installed 2024-03-19) Modern Login Item /Users/***/AnyList.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] MeetInOne Login Helper (App Store - installed 2024-03-23) Modern Login Item /Users/***/Applications/MeetInOne.app/Contents/Library/LoginItems/MeetInOne Login Helper.app Applications: 628 apps 12 x86-only apps 5 unsigned apps App Extensions: Plugins: Intents Extension - /Applications/Color Picker.app Safari extensions: Capital One Shopping - /Applications/Capital One Shopping.app AnyList Recipe Import - /Applications/AnyList.app PWMSafariExtension - /Applications/Avira Password Manager.app Notification providers: NotificationService - /Applications/Prime Video.app Photo editing extensions: Filters for Photos - /Applications/Filters for Photos.app File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app VPNs: Surfshark. OpenVPN - /Applications/Surfshark.app Surfshark. WireGuard - /Applications/Surfshark.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator org.oasis-open.opendocument.presentation *.odp public.text com.adobe.illustrator.ai-image *.ai com.adobe.encapsulated-postscript *.eps org.oasis-open.opendocument.spreadsheet *.ods Audio Plug-ins: eqMac: 2.4.3 (Bitgapp Ltd. - installed 2023-08-07) MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) DeVerberate3: 3.0.4 (Acon AS - installed 2021-10-07) VerberateBasic2: 2.2.1 (Acon AS - installed 2021-06-21) Backup: Auto backup: Yes Destinations: L*******r [Local] (Last used) Total size: 784.00 GB Total number of backups: 10 Oldest backup: 2024-03-25 14:19:55 Last backup: 2024-05-01 18:41:57 4 local snapshots Oldest local snapshot: 2024-05-01 14:45:27 Last local snapshot: 2024-05-02 04:44:57 Performance: System Load: 17.27 (1 min ago) 20.74 (5 min ago) 12.52 (15 min ago) Nominal I/O usage: 0.88 MB/s File system: 33.19 seconds Write speed: 2871 MB/s Read speed: 2291 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 18.48 % (Etresoft, Inc.) WindowServer 15.76 % (Apple) storagekitd 12.44 % (Apple) Disk Utility 4.90 % (Apple) Arc 4.82 % (The Browser Company of New York Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Arc Helper (Renderer) (18) 2.42 GB (The Browser Company of New York Inc.) EtreCheckPro 1.36 GB (Etresoft, Inc.) Arc 738 MB (The Browser Company of New York Inc.) Spotify 337 MB (Spotify) CleanMyMac X HealthMonitor.app 320 MB (MacPaw Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Arc 1 MB / 1 MB (The Browser Company of New York Inc.) mDNSResponder 376 KB / 126 KB (Apple) apsd 85 KB / 291 KB (Apple) Spotify 274 KB / 14 KB (Spotify) trustd 99 KB / 181 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) Spotify 2 (Spotify) airportd 1 (Apple) locationd 1 (Apple) fscesproviderd 1 (F-Secure Corporation) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 39 MB Used RAM: 10.77 GB Cached files: 5.19 GB Available RAM: 5.23 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-03-05 NepTunes (3.2.4) 2024-03-11 Mailbutler for Mail (3237718) 2024-03-19 Zoom (5.17.11.31580) 2024-03-19 SP Widget (1.0) 2024-03-27 Color Picker (2.0.0) 2024-04-02 Keynote (14.0) 2024-04-02 Numbers (14.0) 2024-04-02 Pages (14.0) 2024-04-08 Capital One Shopping (1.0.66) 2024-04-09 Command Line Tools for Xcode (15.3) 2024-04-15 Surfshark (4.13.3) 2024-04-15 Goodnotes (6.3.18) 2024-04-15 OneDrive (24.062.0326) 2024-04-16 Microsoft AutoUpdate (4.70.24041420) 2024-04-17 Security Suite (61616) 2024-04-18 Shortery (5.5) 2024-04-25 Microsoft Word (16.85.24042413) 2024-04-29 Slack (4.38.115) 2024-04-30 Canva (1.85.0) 2024-04-30 XProtectPlistConfigData (2193) 2024-04-30 XProtectPayloads (132) 2024-05-01 Prime Video (10.20) 2024-05-01 Microsoft Excel (16.86.24050111) 2024-05-01 Microsoft OneNote (16.86.24050111) 2024-05-01 Microsoft PowerPoint (16.86.24050111) 2024-05-01 Zoom Workplace (6.0.2.33403) Diagnostics Information (past 60 days): 2024-05-02 04:41:08 fscxfenced Crash (4 times) 2024-05-02 03:27:49 Kernel Panic Details: panic(cpu 1 caller 0xfffffe0022343de4): watchdog timeout: no checkins from watchdogd in 93 seconds (5 total checkins since monitoring last e nabled) Panicked task 0xfffffe29cd971e18: 0 pages, 463 threads: pid 0: kernel_ task 2024-05-01 20:01:59 spotlightknowledged High CPU Use (5 times) First occurrence: 2024-05-01 18:58:31 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-05-01 18:19:01 Preview Crash Executable: /System/Applications/Preview.app Details: libsystem_c.dylib: abort() called 2024-05-01 15:42:35 knowledgeconstructiond High CPU Use (2 times) First occurrence: 2024-05-01 13:00:33 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2024-05-01 15:35:08 photoanalysisd High CPU Use First occurrence: 2024-05-01 15:37:56 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2024-04-30 22:38:59 fscsafesettingsd Crash (2 times) Details: libsystem_c.dylib: abort() called End of report