EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-07-26 01:03:43 Download EtreCheckPro from https://etrecheck.com Runtime: 10:35 Performance: Below Average Problem: Computer is too slow Description: Boot process is slow, about 15 minutes to log in and 50 minutes before apps load smoothly Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Kernel extensions blocked - There are blocked kernel extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. External drives and performance - There are external drives connected that could be affecting performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,5 2.5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 50 Video Information: AMD Radeon R9 M370X - VRAM: 2048 MB Color LCD (built-in) 2880 x 1800 FHX2402L 1920 x 1080 Intel Iris Pro - VRAM: 1536 MB Drives: disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 415.99 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 47 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 515 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk2 - WDC WD2002FAEX-007BA0 2.00 TB (Mechanical) External Thunderbolt 6 Gigabit Serial ATA disk2s1 - M**********e (Journaled HFS+) 2.00 TB (1.94 TB used) disk3 - WDC WD2002FAEX-007BA0 2.00 TB (Mechanical) External Thunderbolt 6 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - D*********************s (Journaled HFS+) 2.00 TB (1.66 TB used) disk4 - WDC WD2003FZEX-00Z4SA0 2.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - V***********y (Journaled HFS+) 2.00 TB (2.00 TB used) disk5 - ST8000DM004-2CX188 8.00 TB (Mechanical - 5425 RPM) External Thunderbolt 6 Gigabit Serial ATA disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - 8**********A (Journaled HFS+) 8.00 TB (161.68 GB used) Mounted Volumes: disk1s1 - Macintosh HD 500.07 GB (Shared - 415.99 GB used, 79.95 GB available, 77.98 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 500.07 GB (Shared - 5.37 GB used, 77.98 GB free) APFS Mount point: /private/var/vm disk2s1 - M**********e 2.00 TB (1.94 TB used, 60.60 GB free) Journaled HFS+ Mount point: /Volumes/M**********e Owners enabled: No disk3s2 - D*********************s 2.00 TB (1.66 TB used, 339.10 GB free) Journaled HFS+ Mount point: /Volumes/D*********************s Owners enabled: No disk4s2 - V***********y 2.00 TB (2.00 TB used, 927 MB free) Journaled HFS+ Mount point: /Volumes/V***********y Owners enabled: No disk5s2 - 8**********A 8.00 TB (161.68 GB used, 7.84 TB free) Journaled HFS+ Mount point: /Volumes/8**********A Owners enabled: No Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface Bluetooth-Modem: Bluetooth DUN Interface en4: Thunderbolt Ethernet Interface en5: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 14.26 GB available Printer sharing: Enabled Screen sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: About 8 hours Notifications: EtreCheckPro.app 2 notifications Firefox.app 6 notifications Google Chrome.app 11 notifications Safari.app one notification *** one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.bluejeansnet.BlueJeansHelper.plist Executable: /Applications/BlueJeans.app/Contents/Resources/daemon/BlueJeansHelper.app/Contents/MacOS/BlueJeansHelper Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Vuze.app/Contents/MacOS/JavaApplicationStub -psn_0_118813 Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Login Item: /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app Plugin: /Library/Internet Plug-Ins/Default Browser.plugin Plugin: /Library/Internet Plug-Ins/WacomTabletPlugin.plugin Plugin: /Library/Internet Plug-Ins/WacomNetscape.plugin Plugin: /Library/Audio/Plug-Ins/HAL/Apowersoft Audio Device New.driver Preference Pane: /Library/PreferencePanes/Perian.prefPane Preference Pane: /Library/PreferencePanes/WacomTablet.prefPane Apps: 18 Old Applications: 45 32-bit apps Kernel Extensions: /Applications/PMHMac.app [Not Loaded] SONYDeviceType01.kext - com.sony.driver.dsccamFirmwareUpdaterType00 (1.2.00.09240 - SDK 10.7) /Applications/SoundTap.app [Not Loaded] SoundTapVirtualAudioDevice.kext - com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.3 - SDK 10.6) /Applications/Wondershare AllMyMusic.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) [Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.4.0.11070 - SDK 10.9) /System/Library/Extensions [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.2.0w4) /Users/Shared/Apowersoft/Mac Online Launcher/Mac Online Launcher.app [Blocked] Apowersoft_AudioDevice.kext - com.Apowersoft.driver.AudioDevice (1.6.7 - SDK 10.11) [Not Loaded] SystemSound.kext - com.Cycling74.driver.Soundflower (1.0.0 - SDK 10.8) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 182 Apple tasks [Running] 117 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 166 Apple tasks [Running] 113 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-21) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.keenow.HelperTool.plist (Keen Internet Technologies Ltd - installed 2018-12-01) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-07-21) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-07-06) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-05-01) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-12-06) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2021-02-24) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-24) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-21) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-13) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-07-06) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-05-01) [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed ) [Not Loaded] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) User Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2021-02-24) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Running] com.bluejeansnet.BlueJeansHelper.plist (? 0 - installed 2018-12-13) [Running] com.bluejeansnet.BlueJeansMenu.plist (Blue Jeans Network, Inc. - installed 2018-12-13) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] org.hola.vpn.plist (? 0 - installed 2016-08-16) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2021-07-22) Application /Applications/Dropbox.app [Not Loaded] HotspotShieldHelper (? - installed 2020-06-30) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-16) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] 5A4RE8SF68.com.tencent.xinWeChat.IPCHelper (Tencent Mobile International Limited - installed 2021-03-04) Modern Login Item /Applications/WeChat.app/Contents/Library/LoginItems/5A4RE8SF68.com.tencent.xinWeChat.IPCHelper.app [Running] iTunesHelper (Apple - installed 2021-04-27) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2020-06-30) Modern Login Item ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app Internet Plug-ins: Default Browser: (? - installed 2019-10-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-13) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-13) WacomTabletPlugin: WacomTabletPlugin 2.0.0.4 (? - installed 2012-01-20) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-21) WacomNetscape: 1.1.1-1 (? - installed 2012-01-20) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-10-30) BridgeAudioSP: 4.69.2 (Apple - installed 2020-11-18) iSightAudio: 7.7.3 (Apple - installed 2020-10-30) AppleAVBAudio: 683.1 (Apple - installed 2020-10-30) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2019-09-29) Apowersoft Audio Device New: 1.0.0 (? - installed 2018-10-08) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-10-30) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-10-30) CoreMediaIO Plug-ins: AppleCamera: 400.6.01 (Apple - installed 2020-11-18) iOSScreenCapture: 814.0 (Apple - installed 2020-10-30) 3rd Party Preference Panes: Perian (? - installed 2011-07-23) WacomTablet (? - installed 2012-01-20) Backup: Skip System Files: No Auto backup: No Volumes being backed up: Macintosh HD: Disk size: 500.07 GB - Disk used: 422.09 GB Destinations: T************y [Local] (Last used) Total size: 999.86 GB Total number of backups: 14 Oldest backup: 2018-06-22 16:05:47 Last backup: 2021-07-14 10:08:34 Performance: System Load: 1.99 (1 min ago) 2.12 (5 min ago) 6.00 (15 min ago) Nominal I/O speed: 0.13 MB/s File system: 18.85 seconds Write speed: 358 MB/s Read speed: 1871 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 8 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (12) 31.30 % (Google, Inc.) EtreCheckPro 10.32 % (Etresoft, Inc.) WindowServer 6.00 % (Apple) Google Chrome 4.16 % (Google, Inc.) Google Chrome Helper (4) 3.52 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (11) 2.43 GB (Mozilla Corporation) Google Chrome Helper (Renderer) (12) 2.28 GB (Google, Inc.) kernel_task 1.59 GB (Apple) EtreCheckPro 679 MB (Etresoft, Inc.) Adobe Premiere Pro CC 2018 427 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 1 MB / 617 MB (Dropbox, Inc.) mDNSResponder 7 MB / 2 MB (Apple) firefox 1 MB / 480 KB (Mozilla Corporation) Notes 33 KB / 11 KB (Apple) netbiosd 35 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (12) 11 (Google, Inc.) coreaudiod 6 (Apple) WindowServer 3 (Apple) Google Chrome 3 (Google, Inc.) Signal Helper (Renderer) 2 (Quiet Riddle Ventures LLC) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 15 MB Used RAM: 13.58 GB Cached files: 2.41 GB Available RAM: 2.42 GB Swap Used: 2.69 GB Software Installs (past 60 days): Install Date Name (Version) 2021-06-29 XProtectPlistConfigData (2149) 2021-06-29 MRTConfigData (1.81) 2021-07-21 Java 8 Update 301 (1.8.301.09) 2021-07-21 Malwarebytes for Mac (1.0) Clean up: ~/Library/LaunchAgents/org.hola.vpn.plist HolaVPN.app Executable not found Diagnostics Information (past 7-30 days): 2021-07-26 00:25:49 Software Update.app Memory (5 times) Executable: /System/Library/CoreServices/Software Update.app 2021-07-25 19:59:26 coreaudiod Crash (2 times) Executable: /usr/sbin/coreaudiod 2021-07-25 18:27:07 Adobe Premiere Pro CC 2018.app High CPU Use (5 times) Executable: /Applications/Adobe Premiere Pro CC 2018/Adobe Premiere Pro CC 2018.app Details: abort() called *** error for object 0x7fad949401b8: incorrect checksum for freed obje ct - object was probably modified after being freed. 2021-07-25 16:22:40 trustd Memory (8 times) Executable: /usr/libexec/trustd Details: objc_msgSend() selector name: length 2021-07-25 16:21:10 MRT.app Memory (6 times) Executable: /System/Library/CoreServices/MRT.app 2021-07-25 16:20:12 sharedfilelistd Memory (6 times) Executable: /System/Library/CoreServices/sharedfilelistd 2021-07-25 16:20:02 cfprefsd Memory (6 times) Executable: /usr/sbin/cfprefsd 2021-07-25 13:44:12 WindowServer High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2021-07-25 09:04:28 siriknowledged Crash (5 times) Executable: /usr/libexec/siriknowledged Details: Could not cast value of type 'Swift.Double' (0x7fffb4bb28e8) to 'Swift .Int64' (0x7fffb4bb4ae8). 2021-07-24 18:44:17 corespotlightd Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/corespotlightd Details: [0x70000cd40000] fd_obj.c:1421: failed assertion '!unlinked' / (apfs, t: 0x18, st: 0x1, f: 0x480d000) [0x70000cd40000] Finalizing journal 0x7fde36e040e0 0x1111c1000 100000 Initializing 2021-07-24 00:08:43 CVMCompiler Memory Executable: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 2021-07-22 19:21:05 Firefox.app High CPU Use Executable: /Applications/Firefox.app 2021-07-22 11:40:41 usernoted Memory (2 times) Executable: /usr/sbin/usernoted 2021-07-21 19:37:06 AppleSpell Memory (3 times) Executable: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell 2021-07-21 13:36:42 mds Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2021-07-21 12:59:41 Google Chrome.app Hang Executable: /Applications/Google Chrome.app 2021-07-21 12:10:15 Adobe Premiere Pro 2020.app Hang Executable: /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app 2021-07-21 11:23:22 cloudd Crash Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd Details: *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Path /Users/***/Library/Containers/com.apple.Note s/*/StagingAssets deleted/renamed, crashing.' terminating with uncaught exception of type NSException abort() called End of report