EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-06 22:07:16 Download EtreCheckPro from https://etrecheck.com Runtime: 2:15 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro16,2 2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 71 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - N*****************s (APFS) [APFS Virtual drive] (Shared - 15.11 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 313 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s5 (APFS) [APFS Container] (Shared - 15.35 GB used) disk1s5s1 - N******s (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1 - N*****************s [APFS Virtual drive] 499.96 GB (Shared - 15.11 GB used, 469.35 GB available, 468.40 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 313 MB used, 468.40 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 468.40 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - N******s [APFS Snapshot] 499.96 GB (Shared - 15.35 GB used, 469.35 GB available, 468.40 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 499.96 GB (Shared - 2 MB used, 468.40 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 18.79 GB available System Software: macOS Big Sur 11.3.1 (20E241) Time since boot: About an hour Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 192 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 189 Apple tasks [Running] 135 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-05) Backup: Time Machine Not Configured! Performance: System Load: 1.88 (1 min ago) 1.85 (5 min ago) 1.98 (15 min ago) Nominal I/O speed: 0.02 MB/s File system: 17.23 seconds Write speed: 2323 MB/s Read speed: 1995 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 21.86 % (Etresoft, Inc.) WindowServer 12.90 % (Apple) kernel_task 3.46 % (Apple) launchd 0.32 % (Apple) bluetoothd 0.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 1.04 GB (Apple) EtreCheckPro 572 MB (Etresoft, Inc.) Microsoft OneNote 484 MB (App Store) kernel_task 168 MB (Apple) MTLCompilerService (12) 155 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 386 KB / 214 KB (Apple) biometrickitd 225 KB / 179 KB (Apple) SubmitDiagInfo 109 KB / 942 B (Apple) remoted 34 KB / 42 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) TouchBarServer 0 (Apple) AirPlayXPCHelper 0 (Apple) bluetoothd 0 (Apple) routined 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.71 GB Used RAM: 5.37 GB Cached files: 6.92 GB Available RAM: 10.63 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-05-02 XProtectPlistConfigData (2145) 2021-05-02 macOS 11.3 (11.3) 2021-05-02 Zoom (5.6.4.765) 2021-05-05 macOS 11.3.1 (11.3.1) 2021-05-05 Microsoft Teams (1.00.408872) 2021-05-05 MRTConfigData (1.78) Diagnostics Information (past 7-30 days): 2021-05-06 21:39:17 WindowServer Crash (3 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2021-05-05 15:30:55 GPU:IG MetalDevice for accelerator(0xc15b): 0x7fb2f9c38678 (MTLDevice: 0x7fb2 fc01f000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleInt elFramebuffer@0 boot-args: 2021-05-05 23:59:27 Safari.app Crash (2 times) Executable: /Applications/Safari.app 2021-05-05 22:53:23 trustd High CPU Use Executable: /usr/libexec/trustd 2021-05-05 16:08:28 corebrightnessd Crash Executable: /usr/libexec/corebrightnessd Details: dyld3 mode 2021-05-05 16:08:24 com.apple.AmbientDisplayAgent Crash Executable: /System/Library/PrivateFrameworks/AmbientDisplay.framework/Versions/A/XPCServices/com.apple.AmbientDisplayAgent.xpc/Contents/MacOS/com.apple.AmbientDisplayAgent Details: dyld3 mode 2021-05-05 16:08:22 distnoted Crash Executable: /usr/sbin/distnoted Details: dyld3 mode 2021-05-05 15:15:41 systemstats Crash Executable: /usr/sbin/systemstats Details: dyld3 mode Duet request completed 2021-05-05 07:37:57 MTLCompilerService Crash (2 times) Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService Details: dyld3 mode abort() called MTLCompilerService(651,0x70000c8a0000) malloc: Heap corruption detecte d, free list is damaged at 0x6000028c75c0 *** Incorrect guard value: 6773528089889719488 2021-05-04 09:16:25 com.apple.WebKit.WebContent Crash (2 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: dyld3 mode Bundle controller class: BrowserBundleController End of report