EtreCheckPro version: 6.2.5 (6C016) Report generated: 2020-04-28 17:37:47 Download EtreCheckPro from https://etrecheck.com Runtime: 5:54 Performance: Good Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Safe mode - This machine is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.6 GHz Intel Core i3 (i3-8100) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 474.69 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 45 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) disk2 - Seagate Expansion Desk 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - T***************k (Mac OS Extended (Case-sensitive, Journaled)) 1.50 TB (1.34 TB used) disk2s3 - E*****************e (Journaled HFS+) 2.50 TB (1.03 TB used) disk3 - Brother DS-720D 1 MB External USB 480 Mbit/s USB disk3s1 (MS-DOS FAT12) 999 KB Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 474.69 GB used, 523.73 GB available, 519.47 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.29 GB used, 519.47 GB free) APFS Mount point: /private/var/vm disk2s2 - T***************k 1.50 TB (1.34 TB used, 164.24 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/T***************k disk2s3 - E*****************e 2.50 TB (1.03 TB used, 1.47 TB free) Journaled HFS+ Mount point: /Volumes/E*****************e Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Mojave 10.14.6 (18G4032) Time since boot: Less than an hour Safe Mode: Enabled Notifications: CleanMyMac X.app one notification (one scheduled) Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.movavi.screencapturestudio3.screencapture.startup.plist Executable: /Applications/Movavi Screen Capture Studio 3.app --args --hideAppToTrayOnStart=true Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: Details: Restrictive config permissions - possibly adware Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac3.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac3.Agent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist Executable: ~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app --args -scheduled Details: Exact match found in the whitelist - probably OK Login Item: ~/Library/Application Support/Helper/Wondershare Helper Compact.app Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Scorch.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Apps: 18 32-bit Applications: 68 32-bit apps Kernel Extensions: /Applications/Toast 11 Titanium/Spin Doctor.app [Not Loaded] Terminus.kext (4) /Applications/UniConverter.app [Not Loaded] SystemAudioRecorder.kext (1.1.0 - SDK 10.6) /System/Library/Extensions [Loaded] BrKernel.kext (2.4 - SDK 10.10) [Not Loaded] Soundflower.kext (1.6.6 - SDK 10.6) [Not Loaded] LaCieScsiType00.kext (1.2.13 - SDK 10.5) ~/Library/Services/ToastIt.service/Contents/MacOS [Not Loaded] TDIXController.kext (2.0) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 182 Apple tasks [Running] 103 Apple tasks System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 190 Apple tasks [Running] 105 Apple tasks Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-10) [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-07) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-22) Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Not Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-18) [Not Loaded] com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 - installed 2016-06-13) [Not Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-04-15) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-22) [Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-01-13) [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-01-21) User Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-04-16) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-04-16) [Not Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2019-10-11) [Not Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-04-09) [Not Loaded] com.movavi.screencapturestudio3.screencapture.startup.plist (? 0 - installed 2015-11-04) User Login Items: [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2020-04-15) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-04-15) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] CompressorHelper (App Store - installed 2020-04-15) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WunderlistHelper (App Store - installed 2019-10-11) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2019-10-11) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-12-13) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Loaded] Wondershare Helper Compact (? - installed 2016-11-24) Application ~/Library/Application Support/Helper/Wondershare Helper Compact.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-17) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-17) Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-08) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-10-16) Scorch: (? - installed 2019-10-11) Silverlight: 5.1.30317.0 (? - installed 2019-10-11) JavaAppletPlugin: 15.0.1 (Apple - installed 2019-10-11) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-04-04) BridgeAudioSP: 5.52 (Apple - installed 2020-04-04) iSightAudio: 7.7.3 (Apple - installed 2019-10-15) AppleAVBAudio: 760.6 (Apple - installed 2019-10-15) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-23) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-04-04) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-03-27) Time Machine: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 480.53 GB Destinations: T***************k [Local] (Last used) Total size: 1.50 TB Total number of backups: 158 Oldest backup: 2017-07-27 16:32:10 Last backup: 2020-04-28 16:52:43 11 local snapshots Oldest local snapshot: 2020-04-27 16:56:52 Last local snapshot: 2020-04-28 16:48:58 Performance: System Load: 1.60 (1 min ago) 1.46 (5 min ago) 1.25 (15 min ago) Nominal I/O speed: 4.33 MB/s File system: 33.67 seconds Write speed: 72 MB/s Read speed: 80 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 1 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) warmd 22.44 % (Apple) EtreCheckPro 3.02 % (Etresoft, Inc.) WindowServer 2.44 % (Apple) kernel_task 0.98 % (Apple) com.apple.WebKit.Networking 0.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 944 MB (Apple) EtreCheckPro 559 MB (Etresoft, Inc.) kernel_task 380 MB (Apple) WindowServer 241 MB (Apple) Finder 221 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 169 KB / 97 KB (Apple) apsd 6 KB / 7 KB (Apple) netbiosd 2 KB / 908 B (Apple) SystemUIServer 0 B / 64 B (Apple) com.apple.cmio.registerassistantservice 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) warmd 6 (Apple) WindowServer 2 (Apple) SystemUIServer 0 (Apple) universalaccessd 0 (Apple) com.apple.cmio.registerassistantservice 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 713 MB Used RAM: 4.06 GB Cached files: 3.25 GB Available RAM: 3.94 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-03 MRTConfigData (1.58) 2020-04-04 Safari (13.1) 2020-04-04 Security Update 2020-002 (10.14.6) 2020-04-07 Pages (10.0) 2020-04-07 MainStage (3.4.0) 2020-04-07 Numbers (10.0) 2020-04-07 Keynote (10.0) 2020-04-08 Zoom (4.6.20041.0408) 2020-04-13 Malwarebytes for Mac (1.0) 2020-04-14 Adobe Flash Player (32.0.0.363) 2020-04-16 XProtectPlistConfigData (2119) 2020-04-22 Microsoft AutoUpdate (4.22.20042003) 2020-04-23 Microsoft OneNote (16.36.20041300) 2020-04-23 Microsoft Excel (16.36.20041300) 2020-04-23 Microsoft PowerPoint (16.36.20041300) 2020-04-23 Microsoft Outlook (16.36.20041300) 2020-04-24 SWAM Double Reeds 64bit v2.9.0 (2.9.0) 2020-04-24 SWAM Clarinets 64bit v2.9.0 (2.9.0) 2020-04-26 Garritan ARIA Player (1872) Clean up: ~/Library/LaunchAgents/com.movavi.screencapturestudio3.screencapture.startup.plist /Applications/Movavi Screen Capture Studio 3.app Executable not found Diagnostics Information (past 7-30 days): 2020-04-28 16:37:03 Logic Pro X.app High CPU Use Executable: /Applications/Logic Pro X.app Details: MALondonIII | 64afe96199c0abb536d1562f0b96493eb3eade7adf2dc2a56ac920c9 3aeb2acd | 997ecf0fd6b52f8054dac84604e944090b0e1f49 | 2019-11-28_11:08 :05 2020-04-28 15:37:55 Transcode.app High CPU Use Executable: /Applications/zoom.us.app/Contents/Frameworks/Transcode.app 2020-04-28 12:56:36 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2020-04-27 10:01:30 Finale 26.app High CPU Use Executable: /Applications/Finale 26.app 2020-04-26 11:49:47 UNKNOWN PATH Hang Executable: UNKNOWN PATH 2020-04-22 18:15:20 Final Cut Pro.app Hang Executable: /Applications/Final Cut Pro.app 2020-04-22 16:00:48 logd Crash Executable: /usr/libexec/logd Details: dyld3 mode BUG IN LIBTRACE: Bad timesync db entry, file rotated End of report