EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-04-14 11:15:03 Download EtreCheckPro from https://etrecheck.com Runtime: 3:46 Performance: Good Problem: No problem - just checking Description: But cannot update to Sonoma 14.4.1 from 14.3.1 Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 164 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (342.22 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.04 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.23 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (10.13 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (10.13 GB used) disk1s6 - Update (APFS) (13 MB used) disk2 - WD My Passport 25E3 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 999.83 GB disk3 [APFS Virtual drive] 999.83 GB (Shared by 1 volumes) disk3s2 - W************t (APFS) (946.97 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 342.22 GB Shared values Size: 1.00 TB Free: 642.26 GB Available: 695.36 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.04 GB Shared values Size: 1.00 TB Free: 642.26 GB Available: 695.36 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 1.00 TB Free: 642.26 GB Available: 695.36 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.13 GB Shared values Size: 1.00 TB Free: 642.26 GB Available: 695.36 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 13 MB Shared values Size: 1.00 TB Free: 642.26 GB Available: 695.36 GB disk3s2 - W************t Filesystem: APFS Mount point: /Volumes/W************t Used: 946.97 GB Shared values Size: 999.83 GB Free: 52.65 GB USB: USB31Bus Generic - 4-Port USB 3.0 Hub GenesysLogic - USB3.1 Hub Generic - Mass Storage Device Realtek - USB 10/100/1000 LAN USB31Bus Western Digital - My Passport 25E3 USB31Bus Generic - 4-Port USB 2.0 Hub Realtek - BillBoard Device GenesysLogic - USB2.1 Hub T2Bus Apple - composite_device Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en5: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Sonoma 14.3.1 (23D60) Time since boot: About 16 hours Notifications: EtreCheckPro.app one notification WhatsApp.app 5 notifications Google Chrome Helper (Alerts).app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 179 Apple tasks [Running] 174 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 195 Apple tasks [Running] 205 Apple tasks Launch Daemons: [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2024-02-27) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-04-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-04-09) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-03-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-03-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2024-02-08) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-02-08) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-04-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-03-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-03-28) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-04-11) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) [Running] com.setapp.DesktopClient.SetappAgent.plist (Setapp Limited - installed 2024-03-07) Command: ~/Library/Application Support/Setapp/LaunchAgents/Setapp.app/Contents/MacOS/SetappAgent -xpcServer [Loaded] com.setapp.DesktopClient.SetappAssistant.plist (Setapp Limited - installed 2024-03-07) Command: ~/Library/Application Support/Setapp/LaunchAgents/SetappAssistant.app/Contents/MacOS/SetappAssistant -xpcServer [Running] com.setapp.DesktopClient.SetappLauncher.plist (Setapp Limited - installed 2024-03-07) Command: ~/Library/Application Support/Setapp/LaunchAgents/SetappLauncher.app/Contents/MacOS/SetappLauncher -xpcServer [Other] com.setapp.DesktopClient.SetappUpdater.plist (Setapp Limited - installed 2024-03-07) Command: ~/Library/Application Support/Setapp/LaunchAgents/SetappUpdater.app/Contents/MacOS/SetappUpdater -xpcServer User Login Items: [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2024-02-27) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-02-27) Modern Login Item /Applications/Samsung/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2024-02-27) Modern Login Item /Applications/Utilities/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app Applications: 567 apps 18 x86-only apps 2 unsigned apps App Extensions: Plugins: Intents - /Applications/WhatsApp.app BookTrackIntentHandler - /Applications/Book Tracker.app Widgets: BookTrackWidgets - /Applications/Book Tracker.app Notification providers: ServiceExtension - /Applications/WhatsApp.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: Send to Chat - /Applications/WeChat.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Setapp Finder Integration - ~/Library/Application Support/Setapp/LaunchAgents/Setapp.app QuickLook Previews: EtreCheckQuickLook - /Applications/Utilities/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: SketchUpThumbnailExtension - /Applications/SketchUp 2023/SketchUp.app com.sketchup.skp *.skp LayOutThumbnailExtension - /Applications/SketchUp 2023/LayOut.app com.sketchup.layout *.layout Backup: Auto backup: Yes Destinations: W************t [Local] (Last used) Total size: 999.62 GB Total number of backups: 125 Oldest backup: 2022-04-22 18:35:44 Last backup: 2024-04-14 11:03:31 6 local snapshots Oldest local snapshot: 2024-04-13 13:53:16 Last local snapshot: 2024-04-14 10:56:24 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.49 (1 min ago) 2.46 (5 min ago) 2.14 (15 min ago) Nominal I/O usage: 0.71 MB/s File system: 20.32 seconds Write speed: 2856 MB/s Read speed: 2930 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) firefox 40.28 % (Mozilla Corporation) WindowServer 27.20 % (Apple) EtreCheckPro 18.34 % (Etresoft, Inc.) plugin-container (30) 12.46 % (Mozilla Corporation) kernel_task 7.67 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (30) 3.58 GB (Mozilla Corporation) kernel_task 1.24 GB (Apple) EtreCheckPro 707 MB (Etresoft, Inc.) firefox 668 MB (Mozilla Corporation) com.apple.WebKit.WebContent (19) 620 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 8 MB / 4 MB (Apple) Mail 4 MB / 605 KB (Apple) firefox 450 KB / 268 KB (Mozilla Corporation) apsd 112 KB / 336 KB (Apple) biometrickitd 243 KB / 153 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) firefox 16 (Mozilla Corporation) WindowServer 7 (Apple) plugin-container (30) 6 (Mozilla Corporation) Mail 1 (Apple) com.apple.WebKit.GPU 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 51 MB Used RAM: 13.18 GB Cached files: 2.77 GB Available RAM: 2.82 GB Swap Used: 1.17 GB Software Installs (past 60 days): Install Date Name (Version) 2024-02-27 macOS 14.3.1 (14.3.1) 2024-02-27 MRTConfigData (1.93) 2024-02-27 Book Tracker (3.4.2) 2024-02-27 HP Smart (17.0.1) 2024-02-27 Microsoft OneNote (16.82.24021116) 2024-03-14 Picture Collage Maker Lite (2.1.3) 2024-03-27 XProtectPlistConfigData (2191) 2024-03-28 Microsoft AutoUpdate (4.69.24031120) 2024-04-04 XProtectPayloads (130) 2024-04-13 macOS Sonoma (14.4.1) Diagnostics Information (past 60 days): 2024-04-14 09:52:08 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/eligibilityd-2024-04-14-091208.ips Crash (700 times) First occurrence: 2024-04-14 09:12:08 2024-04-13 19:12:21 Finder.app Hang First occurrence: 2024-04-13 19:13:03 Executable: /System/Library/CoreServices/Finder.app 2024-04-13 18:11:10 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/corespeechd-2024-04-13-181110.ips Crash (18 times) 2024-04-13 18:09:53 spotlightknowledged High CPU Use (6 times) First occurrence: 2024-04-13 00:09:00 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-04-13 17:19:57 knowledgeconstructiond High CPU Use (3 times) First occurrence: 2024-04-08 15:51:03 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2024-04-12 21:59:33 com.apple.MobileSoftwareUpdate.UpdateBrainService High CPU Use (5 times) First occurrence: 2024-04-12 22:01:20 Executable: /private/var/db/*/com.apple.MobileSoftwareUpdate.UpdateBrainService 2024-04-11 10:55:57 bosreporter High CPU Use First occurrence: 2024-04-11 10:57:51 Executable: /System/Library/PrivateFrameworks/BridgeOSInstallReporting.framework/Versions/A/Resources/bosreporter 2024-04-11 10:33:48 Firefox.app Hang First occurrence: 2024-04-11 10:34:41 Executable: /Applications/Firefox.app 2024-04-10 14:55:39 Microsoft Word.app High CPU Use First occurrence: 2024-04-10 14:58:43 Executable: /Applications/Microsoft Word.app End of report