EtreCheckPro version: 6.3.5 (6D022) Report generated: 2020-12-05 10:49:12 Download EtreCheckPro from https://etrecheck.com Runtime: 5:08 Performance: Good Problem: Beachballing Description: Beachball appears almost always when I interact with an app, switch be tween apps, or use dropdown menus on desktop or in apps Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core 32 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: No) Internal PCI disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 7 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 1.32 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 282 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 655 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared - 14.94 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s6 - U****e (APFS) (Shared - 332 KB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 7 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 1.32 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 282 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 655 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared - 14.94 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s6 - U****e (APFS) (Shared - 332 KB used) disk3 - WD Passport AV 107B 1.00 TB External USB 5 Gbit/s USB disk3s1 - K******1 1.00 TB (611.16 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 2.12 TB (Shared - 1.32 TB used, 779.43 GB available, 777.60 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 282 MB used, 777.60 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.12 TB (Shared - 2.15 GB used, 777.60 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD 2.12 TB (Shared - 14.94 GB used, 779.43 GB available, 777.60 GB free) APFS Mount point: / Read-only: Yes disk2s6 - U****e 2.12 TB (Shared - 332 KB used, 777.60 GB free) APFS Mount point: /System/Volumes/U****e disk3s1 - K******1 1.00 TB (611.16 GB used, 388.97 GB free) Mount point: /Volumes/K******1 Network: Interface en0: Ethernet Interface en4: Display Ethernet Interface fw0: Display FireWire Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 103.63 GB available Screen sharing: Enabled System Software: macOS Big Sur 11.0.1 (20B29) Time since boot: About an hour Configuration Profiles: This computer may have configuration profiles installed. Notifications: EtreCheckPro.app 2 notifications SiteSucker.app one notification Slack.app 2 notifications Gemini 2.app one notification (one scheduled) Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.anothertoolappleshouldhaveprovided.umad.plist Executable: /Library/Application Support/umad/Resources/umad Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-install.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --installwithnologout Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.github.munkireport.runner.plist Executable: /usr/local/munkireport/munkireport-runner Launchd: /Library/LaunchAgents/com.googlecode.munki.MunkiStatus.plist Executable: /Applications/Managed Software Center.app/Contents/Resources/MunkiStatus.app/Contents/MacOS/MunkiStatus Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.ManagedSoftwareCenter.plist Executable: /usr/local/munki/launchapp -a '/Applications/Managed Software Center.app' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.appusaged.plist Executable: /usr/local/munki/appusaged Launchd: /Library/LaunchAgents/com.googlecode.munki.app_usage_monitor.plist Executable: /usr/local/munki/app_usage_monitor Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.managedsoftwareupdate-loginwindow.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --logoutinstall Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.anothertoolappleshouldhaveprovided.umad.trigger_nag.plist Executable: /Library/Application Support/umad/Resources/umad_trigger_nag Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.googlecode.munki.logouthelper.plist Executable: /usr/local/munki/logouthelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-manualcheck.plist Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --manualcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.googlecode.munki.authrestartd.plist Executable: /usr/local/munki/authrestartd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.googlecode.munki.munki-notifier.plist Executable: /usr/local/munki/launchapp -a '/Applications/Managed Software Center.app/Contents/Resources/munki-notifier.app' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.anothertoolappleshouldhaveprovided.umad.check_dep_record.plist Executable: /Library/Application Support/umad/Resources/umad_check_dep_record Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-check.plist Executable: /usr/local/munki/supervisor --delayrandom 3600 --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --auto Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Timing.app/Contents/Library/LoginItems/TimingHelper.app Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/npTemWebRTCPlugin.plugin Plugin: /Library/Internet Plug-Ins/nplastpass.plugin Apps: 35 32-bit Applications: 26 32-bit apps Kernel Extensions: /Applications/Viscosity.app [Not Loaded] tap.kext (1.2) /Applications/Webroot SecureAnywhere.app [Not Loaded] SecureAnywhere.kext (8.0.4 - SDK 10.7) /Library/Extensions [Not Loaded] FTDIKext.kext (1.0 - SDK 10.12) [Not Loaded] Wacom Tablet.kext (Wacom Tablet 6.3.19-10 - SDK 10.12) System Launch Agents: [Not Loaded] 330 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 190 Apple tasks [Running] 136 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-29) [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-09) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-11-10) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-22) [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-22) [Not Loaded] com.anothertoolappleshouldhaveprovided.umad.plist (? ba542dba - installed 2018-11-05) [Not Loaded] com.googlecode.munki.ManagedSoftwareCenter.plist (? f8bfedaa - installed 2020-07-07) [Not Loaded] com.googlecode.munki.MunkiStatus.plist (? b698141 - installed 2020-07-07) [Not Loaded] com.googlecode.munki.app_usage_monitor.plist (? 9be37c7c - installed 2020-07-07) [Not Loaded] com.googlecode.munki.managedsoftwareupdate-loginwindow.plist (? a546384a - installed 2020-07-07) [Not Loaded] com.googlecode.munki.munki-notifier.plist (? 3604ea2e - installed 2020-07-07) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-10-22) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-09-27) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-09-27) [Not Loaded] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2016-12-24) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-11-10) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-22) [Other] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-10-29) [Loaded] com.allocinit.camtwistassistant.plist (Stephen Green - installed 2019-05-07) [Loaded] com.anothertoolappleshouldhaveprovided.umad.check_dep_record.plist (? d829e62d - installed 2018-09-13) [Loaded] com.anothertoolappleshouldhaveprovided.umad.trigger_nag.plist (? ab960bb1 - installed 2018-09-13) [Loaded] com.github.munkireport.runner.plist (? ddabe4ff - installed 2020-06-29) [Running] com.googlecode.munki.appusaged.plist (? e5a39033 - installed 2020-07-07) [Loaded] com.googlecode.munki.authrestartd.plist (? b0ba4b4e - installed 2020-07-07) [Loaded] com.googlecode.munki.logouthelper.plist (? ae2422b2 - installed 2020-07-07) [Other] com.googlecode.munki.managedsoftwareupdate-check.plist (? a3bf0d09 - installed 2020-07-07) [Loaded] com.googlecode.munki.managedsoftwareupdate-install.plist (? 70e0ffde - installed 2020-07-07) [Loaded] com.googlecode.munki.managedsoftwareupdate-manualcheck.plist (? 5e2eee61 - installed 2020-07-07) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-04-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-10-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-10-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-24) [Not Loaded] com.redgiant.service.plist (Red Giant Software - installed 2019-10-17) [Loaded] com.sparklabs.ViscosityHelper.plist (SparkLabs Pty Ltd - installed 2017-07-01) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-09-17) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-09-27) [Running] com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2016-12-24) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-01-01) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-10-26) [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (? 0 - installed 2020-11-27) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-29) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-29) User Login Items: [Not Loaded] CraftManagerHelper (Tomas Hanacek - installed 2020-04-19) Modern Login Item /Applications/CraftManager.app/Contents/Library/LoginItems/CraftManagerHelper.app [Not Loaded] Slack Login Helper (App Store - installed 2020-12-01) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-11-27) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TimingHelper (? - installed 2020-04-19) Modern Login Item /Applications/Timing.app/Contents/Library/LoginItems/TimingHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2020-10-25) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-11-10) FlashPlayer-10.6: 32.0.0.453 (? - installed 2020-11-10) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-09) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-09) Flash Player: 32.0.0.453 (? - installed 2020-11-10) npTemWebRTCPlugin: TemWebRTCPlugin_x86_64 0.8.874 (? - installed 2016-06-27) nplastpass: 4.1.7 (? - installed 2018-08-30) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (Wacom Technology Corp. - installed 2016-12-24) Safari Extensions: Bitwarden (8bit Solutions LLC - installed 2020-10-12) LastPass (Marvasol, Inc DBA LastPass - installed 2020-11-01) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-10-29) WacomTablet (Wacom Technology Corp. - installed 2016-12-24) Backup: Time Machine Not Configured! Performance: System Load: 1.74 (1 min ago) 1.52 (5 min ago) 1.47 (15 min ago) Nominal I/O speed: 5.72 MB/s File system: 16.07 seconds Write speed: 614 MB/s Read speed: 1951 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.36 % (Etresoft, Inc.) WindowServer 11.60 % (Apple) Adobe CEF Helper (Renderer) (3) 4.20 % (Adobe Inc.) Adobe Desktop Service 3.12 % (Adobe Inc.) Creative Cloud 2.26 % (Adobe Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 927 MB (Apple) Safari 826 MB (Apple) EtreCheckPro 698 MB (Etresoft, Inc.) Adobe CEF Helper (Renderer) (3) 512 MB (Adobe Inc.) Adobe Desktop Service 451 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 181 KB (Apple) exchangesyncd 110 KB / 7 KB (Apple) CalendarAgent 110 KB / 5 KB (Apple) apsd 9 KB / 22 KB (Apple) netbiosd 5 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Adobe CEF Helper (Renderer) (3) 1 (Adobe Inc.) Adobe CEF Helper (GPU) 0 (Adobe Inc.) com.apple.WebKit.Networking (4) 0 (Apple) AXVisualSupportAgent 0 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 15.21 GB Used RAM: 9.51 GB Cached files: 7.29 GB Available RAM: 22.49 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-09 Adobe Acrobat DC (20.013.20064) (20.013.20064) 2020-11-09 ARMDC Agent Installer (1.0.0) 2020-11-10 Adobe Flash Player (32.0.0.453) 2020-11-13 Numbers (10.0) 2020-11-13 Pages (10.0) 2020-11-14 iMovie (10.2.1) 2020-11-15 macOS Big Sur (11.0.1) 2020-11-15 macOS 11.0.1 (11.0.1) 2020-11-15 MRTConfigData (1.72) 2020-11-16 GarageBand (10.4.1) 2020-11-27 Zoom (5.4.58903.1122) 2020-12-01 Slack (4.11.3) 2020-12-01 Keynote (10.0) 2020-12-04 XProtectPlistConfigData (2136) Clean up: ~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate Executable not found Diagnostics Information (past 7-30 days): 2020-12-05 10:08:01 LastPass.app Crash (9 times) Executable: /Applications/LastPass.app 2020-12-05 09:44:48 Xcode.app Crash (18 times) Executable: /Applications/Xcode.app Details: /Applications/Xcode.app/Contents/Developer/usr/lib/libMainThreadChecke r.dylib ProductBuildVersion: 10B61 com.apple.main-thread 2020-12-02 09:55:05 Finder.app High CPU Use (4 times) Executable: /System/Library/CoreServices/Finder.app 2020-12-01 20:28:41 FaceTime.app Crash Executable: /System/Applications/FaceTime.app Details: dyld3 mode Crashing on exception: *** -[__NSDictionaryM setObject:forKey:]: objec t cannot be nil (key: C0DB7E81-14E7-4620-A653-50C6599909C1) 2020-12-01 14:29:38 Adobe Photoshop 2021.app Crash (2 times) Executable: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app 2020-11-30 10:47:20 WacomTabletDriver.app Crash (59 times) Executable: /Library/Application Support/Tablet/WacomTabletDriver.app Details: objc_msgSend() selector name: length 2020-11-28 15:16:44 mds_stores Crash (3 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores Details: dyld3 mode [0x70000b02e000] CIMerging.c:3069: failed assertion 'nxtLink==0||!isCo mpact' /System/Volumes/Data/.Spotlight-V100/Store-V2/13F3CF6C-DCA3-45E 7-85A2-C1B74652658B (apfs, t: 0x1a, st: 0x1, f: 0x4909000) [0x70000b1b7000] Unexpected transaction id 5 != 4 [0x70000b1b7000] Unexpected transaction id 5 != 4 [0x70000b1b7000] *warn* Transaction id is now 4 [0x70000b1b7000] Unexpected transaction id 5 != 4 [0x70000b1b7000] *warn* Unexpected transaction id 5. Expected 4. Attem pting repair [0x70000b1b7000] Unexpected transaction id 5 != 4 [0x70000b1b7000] Unexpected transaction id 5 != 4 [0x70000b1b7000] Unexpected transaction id 5 != 4 [0x70000b1b7000] *warn* Transaction id is now 4 [0x70000b1b7000] Unexpected transaction id 5 != 4 [0x70000b1b7000] *warn* Unexpected transaction id 5. Expected 4. Attem pting repair [0x70000b1b7000] Unexpected transaction id 5 != 4 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] *warn* Transaction id is now 22 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] *warn* Unexpected transaction id 23. Expected 22. Att empting repair [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] *warn* Transaction id is now 22 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] *warn* Unexpected transaction id 23. Expected 22. Att empting repair [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b0b1000] Unexpected transaction id 23 != 22 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b0b1000] Unexpected transaction id 23 != 22 [0x70000b0b1000] Unexpected transaction id 23 != 22 [0x70000b0b1000] *warn* Transaction id is now 22 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] Unexpected transaction id 23 != 22 [0x70000b134000] *warn* Transaction id is now 22 [0x70000b0b1000] Unexpected transaction id 23 != 22 [0x70000b134000] Unexpected transaction End of report