EtreCheckPro version: 6.8.3 (68032) Report generated: 2023-11-10 23:18:55 Download EtreCheckPro from https://etrecheck.com Runtime: 5:43 Performance: Good Problem: Computer is too slow Description: Apple MAIL is very, very SLOW downloading emails. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2015) Status: Vintage iMac Model: iMac16,1 1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (212.43 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (659 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (4.30 GB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (6 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 212.43 GB Shared values Size: 1000.00 GB Free: 765.86 GB Available: 767.69 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 659 MB Shared values Size: 1000.00 GB Free: 765.86 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 4.30 GB Shared values Size: 1000.00 GB Free: 765.86 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 1000.00 GB Free: 765.86 GB Available: 767.69 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 6 MB Shared values Size: 1000.00 GB Free: 765.86 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.7.1 (21G920) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: None! Unsigned Files: Launchd: ~/Library/LaunchAgents/com.epson.epsvcp.plist Executable: /Library/Caches/Epson/Service Plan/epsvcp.app/Contents/MacOS/epsvcp Apps: 1 Applications: 409 apps 30 x86-only apps 3 unsigned apps Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.20.1 - SDK 10.15) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.3.1) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 204 Apple tasks [Running] 139 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 194 Apple tasks [Running] 146 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-08-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-08-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-03-20) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-10-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-31) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-08-12) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Loaded] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp EAI [Running] com.epson.edca.launcher.plist (Seiko Epson Corporation - installed 2023-10-29) Command: /Applications/Epson Software/Epson Utilities/Epson Data Collection Agent.app/Contents/MacOS/Edca edca [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2023-08-09) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2021-03-29) Command: /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma --pmaalaunchd [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2021-12-15) Command: /Applications/Logi Options.app/Contents/Support/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon --launchd [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-10-17) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.epson.epsvcp.plist (Not signed - installed 2023-06-24) Executable: /Library/Caches/Epson/Service Plan/epsvcp.app/Contents/MacOS/epsvcp [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-11-06) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-11-06) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Not Loaded] Garmin Express Service (Garmin International - installed 2019-04-28) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-05-14) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2023-11-09) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app [Running] Mail (Apple - installed 2023-10-12) Application /System/Applications/Mail.app [Running] Stickies (Apple - installed 2023-10-12) Application /System/Applications/Stickies.app Internet Plug-ins: AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-08) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-08) Backup: Time Machine information is limited without Full Disk Access Destinations: M*********t [Local] (Last used) Performance: System Load: 1.84 (1 min ago) 2.36 (5 min ago) 2.96 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 35.34 seconds Write speed: 78 MB/s Read speed: 67 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.68 % (Apple) EtreCheckPro 3.08 % (Etresoft, Inc.) kernel_task 1.85 % (Apple) mds_stores 0.12 % (Apple) distnoted (14) 0.12 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 681 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (2) 179 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (3) 127 MB (Apple) Mail 123 MB (Apple) Safari 114 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 4 MB / 36 KB (Apple) Mail 111 KB / 49 KB (Apple) trustd 47 KB / 7 KB (Apple) apsd 6 KB / 14 KB (Apple) netbiosd 4 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) EEventManager 0 (Seiko Epson Corporation) mDNSResponder 0 (Apple) launchd 0 (Apple) Epson Scanner Monitor 0 (Seiko Epson Corporation) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 379 MB Used RAM: 3.37 GB Cached files: 4.26 GB Available RAM: 4.63 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-09-15 Adobe Acrobat Reader (23.006.20320) (23.006.20320) 2023-10-16 EPSON Software Updater (2.6.3) 2023-10-16 Epson Event Manager (2.51.82) 2023-10-16 Epson Scanner Monitor (1.0.0) 2023-10-16 Epson ScanSmart (3.7.9) 2023-10-17 Microsoft AutoUpdate (4.64.23100802) 2023-10-18 macOS 12.7 (12.7) 2023-10-19 Adobe Acrobat Reader (23.006.20360) (23.006.20360) 2023-10-31 Microsoft Office Licensing Helper (0) 2023-10-31 Microsoft Excel (16.78.23102801) 2023-10-31 Microsoft Word (16.78.23102801) 2023-11-09 EPSON Printer Driver (12.62) 2023-11-09 Epson Scan 2 (6.4.143) 2023-11-09 EPSON PC-FAX Driver (2.10) 2023-11-09 Epson Customer Research Participation (1.0.0) 2023-11-09 Epson Extended Service Plan (1.0.1) 2023-11-09 WF-3820 (1.0) 2023-11-09 Epson Photo+ (1.0.0) 2023-11-09 Washing Machine X9 (1.0) 2023-11-10 macOS 12.7.1 (12.7.1) 2023-11-10 Safari (17.1) Diagnostics Information (past 7-30 days): 2023-11-10 22:53:10 Ecrp Crash (6 times) 2023-11-10 08:31:32 signpost_reporter High CPU Use (7 times) Executable: /usr/libexec/signpost_reporter 2023-11-05 06:56:21 com.apple.WebKit.WebContent High CPU Use Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2023-11-04 11:18:18 VTEncoderXPCService High CPU Use Executable: /System/Library/Frameworks/VideoToolbox.framework/Versions/A/XPCServices/VTEncoderXPCService.xpc/Contents/MacOS/VTEncoderXPCService End of report