EtreCheckPro version: 6.7.2 (67019) Report generated: 2022-11-08 13:47:34 Download EtreCheckPro from https://etrecheck.com Runtime: 2:53 Performance: Excellent Problem: Apps are crashing Description: Preview crashed and started displaying multiple photos, pdf documents and other desktop items. I had to force quit Preview. 2017 MacBook Pr o seems to be okay now. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro14,2 3.1 GHz Dual-Core Intel Core i5 (i5-7267U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 80 Video Information: Intel Iris Plus Graphics 650 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 DELL S2409W 1920 x 1080 T24C550 1920 x 1080 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (144.81 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.49 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 (APFS) [APFS Container] (8.83 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used) disk1s6 - Update (APFS) (13 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 144.81 GB Shared values Size: 250.69 GB Free: 92.21 GB Available: 126.36 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.49 GB Shared values Size: 250.69 GB Free: 92.21 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 250.69 GB Free: 92.21 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.83 GB Shared values Size: 250.69 GB Free: 92.21 GB Available: 126.36 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 13 MB Shared values Size: 250.69 GB Free: 92.21 GB Network: Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.0 (22A380) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 Old Applications: 5 x86-only apps System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 181 Apple tasks [Running] 162 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 190 Apple tasks [Running] 181 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-05-03) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-10-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-10-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-03) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-05-12) Launch Agents: [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-10-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-10-11) User Login Items: [Not Loaded] OTPLauncher (App Store - installed 2022-04-09) Modern Login Item /Applications/OTP Manager.app/Contents/Library/LoginItems/OTPLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-03) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2022-05-11) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Backup: Time Machine information is limited without Full Disk Access Destinations: 4******D [Local] (Last used) 7 local snapshots Oldest local snapshot: 2022-10-25 13:38:21 Last local snapshot: 2022-11-08 12:57:48 Performance: System Load: 1.36 (1 min ago) 1.27 (5 min ago) 1.69 (15 min ago) Nominal I/O usage: 0.81 MB/s File system: 28.83 seconds Write speed: 1160 MB/s Read speed: 2323 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 8 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 27.34 % (Apple) EtreCheckPro 9.90 % (Etresoft, Inc.) kernel_task 1.85 % (Apple) com.apple.WebKit.WebContent (5) 0.20 % (Apple) com.apple.DriverKit.AppleUserECM (2) 0.12 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 718 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (5) 636 MB (Apple) kernel_task 218 MB (Apple) WindowServer 135 MB (Apple) Safari 114 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1 MB / 62 KB (Apple) apsd 90 KB / 102 KB (Apple) biometrickitd 65 KB / 112 KB (Apple) rapportd 29 KB / 29 KB (Apple) nsurlsessiond 16 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 10 (Apple) secd 1 (Apple) bluetoothd 0 (Apple) tccd (2) 0 (Apple) trustd (4) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 69 MB Used RAM: 4.71 GB Cached files: 3.22 GB Available RAM: 3.29 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-09-20 macOS 12.6 (12.6) 2022-10-04 Kindle (1.39.0) 2022-10-11 Microsoft AutoUpdate (4.52.22100900) 2022-10-13 Microsoft Excel (16.66.22101101) 2022-10-13 Microsoft OneNote (16.66.22101101) 2022-10-13 Microsoft PowerPoint (16.66.22101101) 2022-10-13 Microsoft Word (16.66.22101101) 2022-10-13 XProtectPlistConfigData (2163) 2022-10-25 iMovie (10.3.5) 2022-10-25 Numbers (12.1) 2022-10-25 Keynote (12.1) 2022-10-25 Pages (12.1) 2022-10-25 Safari (16.1) 2022-10-25 macOS 12.6.1 (12.6.1) 2022-10-25 macOS 13.0 (13.0) 2022-10-26 MRTConfigData (1.93) 2022-10-27 XProtectPayloads (83) 2022-11-01 Microsoft Outlook (16.66.22102801) 2022-11-02 GarageBand (10.4.7) Diagnostics Information (past 7-30 days): Kernel Panic Details: {"files_to_attach":["\/Library\/Logs\/DiagnosticReports\/Kernel-2022-0 4-15-153736.panic"],"component_id":"609969","log_path":"\/Library\/Log s\/DiagnosticReports\/Kernel-2022-04-15-153736.panic","panic_string":" *** MCA Error Report ***\nCPU Machine Check Architecture Error Dump (C PU: Intel(R) Core(TM) i5-7267U CPU @ 3.10GHz, CPUID: 0x806E9)\r\nCATER R detected! No MCA data found.\r\n`\n\n*** Device Tree ***\n{\n \"p cie_cfg_base\" : \"0xe0000000\",\n \"pci_devices\" :\n {\n \"0x0\" : \"MCHC@0\",\n \"0x10000\" : \"IGPU@2\",\n \" 0xa0000\" : \"XHC1@14\",\n \"0xb0000\" : \"IMEI@16\",\n \"0xc8000\" : \"URT2@19\",\n \"0xe0000\" : \"RP01@1C\",\n \"0xe8000\" : \"RP09@1D\",\n \"0xe4000\" : \"RP05@1C,4\",\n \"0xeb000\" : \"RP12@1D,3\",\n \"0xf0000\" : \"URT0@1E\", \n \"0xf1000\" : \"URT1@1E,1\",\n \"0xf3000\" : \"SPI1@1 E,3\",\n \"0xf8000\" : \"LPCB@1F\",\n \"0xfb000\" : \"HD EF@1F,3\",\n \"0xfc000\" : \"SBUS@1F, 2022-11-07 17:12:49 bluetoothd Crash (8 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2022-11-06 14:25:44 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2022-11-03 12:55:56 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report