EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-04 11:54:36 Download EtreCheck from https://etrecheck.com Runtime: 2:47 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Text lines bunching vertically Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 3.1 GHz Quad-Core Intel Core i5 (i5-5675R) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 7 volumes) disk2s1 - * - Data (APFS) [APFS Virtual drive] (Shared - 478.62 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 285 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - (APFS) [Fusion Drive] (Shared) disk2s5s1 - (APFS) (Shared - 14.94 GB used) disk2s5s1 - (APFS) (Shared - 14.94 GB used) disk2s6 - U****e (APFS) (Shared - 328 KB used) disk1 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 7 volumes) disk2s1 - * - Data (APFS) [APFS Virtual drive] (Shared - 478.62 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 285 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - (APFS) [Fusion Drive] (Shared) disk2s5s1 - (APFS) (Shared - 14.94 GB used) disk2s5s1 - (APFS) (Shared - 14.94 GB used) disk2s6 - U****e (APFS) (Shared - 328 KB used) disk3 - Seagate M3 Portable 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M****r (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (781.42 GB used) Mounted Volumes: disk2s1 - * - Data [APFS Virtual drive] 1.02 TB (Shared - 478.62 GB used, 538.64 GB available, 522.51 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.02 TB (Shared - 285 MB used, 522.51 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.02 TB (Shared - 2.15 GB used, 522.51 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - 1.02 TB (Shared - 14.94 GB used, 538.64 GB available, 522.51 GB free) APFS Mount point: / Read-only: Yes disk2s6 - U****e 1.02 TB (Shared - 328 KB used, 522.51 GB free) APFS Mount point: /System/Volumes/U****e disk3s2 - M****r 999.86 GB (781.42 GB used, 218.50 GB available, 218.45 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/M****r Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.0.1 (20B50) Time since boot: About 4 hours Notifications: AxCrypt.app one notification EtreCheck.app 3 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Running app: ~/Library/Application Support/Helper/Wondershare Helper Compact.app/Contents/MacOS/Wondershare Helper Compact Login Item: /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app Login Item: ~/Library/Application Support/Helper/Wondershare Helper Compact.app Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin Preference Pane: /Library/PreferencePanes/Flash Player.prefPane Apps: 26 32-bit Applications: 15 32-bit apps Kernel Extensions: /Applications/Wondershare Filmora9.app SystemAudioRecorder.kext (1.1.0 - SDK 10.6) /Library/Extensions FocusriteUSBAudio.kext (3.0 - SDK 10.11) NovationUSBAudio.kext (2.6 - SDK 10.9) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 198 Apple tasks [Running] 117 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 179 Apple tasks [Running] 144 Apple tasks [Other] One Apple task Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-10-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-11) [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Launch Daemons: [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-11-06) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-10-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-24) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) User Launch Agents: [Other] com.LANScan.plist (? 0 - installed 2020-11-04) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20) [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2020-12-04) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-12-04) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-11-03) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-11-03) [Other] com.mediAvatarVideoConverter.plist (? 0 - installed 2020-11-04) [Running] com.spotify.webhelper.plist (Spotify - installed 2020-03-16) User Login Items: [Not Loaded] CompressorHelper (App Store - installed 2017-04-13) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Not Loaded] Garmin Express Service (Garmin International - installed 2019-04-08) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Loaded] Launch Nikon Message Center 2 (? - installed 2018-05-23) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Running] Skype (Skype Communications S.a.r.l - installed 2020-11-04) Application /Applications/Skype.app [Not Loaded] StartUpHelper (Spotify - installed 2018-03-23) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-03-29) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2019-03-29) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Mail (Apple - installed 2020-01-01) Application /System/Applications/Mail.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app [Running] Wondershare Helper Compact (? - installed 2016-12-25) Application ~/Library/Application Support/Helper/Wondershare Helper Compact.app Internet Plug-ins: FlashPlayer-10.6: 23.0.0.205 (? - installed 2016-10-27) Flash Player: 23.0.0.205 (? - installed 2016-10-27) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-09-10) 3rd Party Preference Panes: Flash Player (? - installed 2016-10-23) Backup: Auto backup: Yes Destinations: M****r [Local] (Last used) Total size: 999.86 GB Total number of backups: 124 Oldest backup: 2018-04-28 19:13:40 Last backup: 2020-12-04 11:45:03 7 local snapshots Oldest local snapshot: 2020-12-03 11:44:47 Last local snapshot: 2020-12-04 11:43:34 Performance: System Load: 5.58 (1 min ago) 10.06 (5 min ago) 6.06 (15 min ago) Nominal I/O speed: 0.76 MB/s File system: 27.18 seconds Write speed: 261 MB/s Read speed: 885 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 5 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 23.61 % (?) EtreCheck 9.95 % (App Store) mdworker 7.46 % (Apple) Skype 0.08 % (Skype Communications S.a.r.l) Dock 0.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 648 MB (App Store) Dock 285 MB (Apple) Mail 194 MB (Apple) Skype 96 MB (Skype Communications S.a.r.l) CalendarAgent 54 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 1 MB / 27 KB (Apple) Other processes 87 KB / 94 KB (?) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) SafariBookmarksSyncAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 318 MB Used RAM: 4.57 GB Cached files: 11.12 GB Available RAM: 11.43 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-06 Malwarebytes for Mac (1.0) 2020-11-11 Microsoft AutoUpdate (4.29.20110804) 2020-11-13 Pages (10.0) 2020-11-13 Logic Pro (10.6.0) 2020-11-13 iMovie (10.2.1) 2020-11-13 Numbers (10.0) 2020-11-13 macOS Catalina 10.15.7 Supplemental Update 2020-11-13 Pro Video Formats (2.2.0) 2020-11-13 Safari (14.0.1) 2020-11-13 Gatekeeper Compatibility Data (1.0) 2020-11-19 Zoom (5.4.58887.1115) 2020-11-24 Microsoft Teams (1.00.328778) 2020-11-25 macOS Big Sur (11.0.1) 2020-11-25 macOS 11.0.1 (11.0.1) 2020-11-25 MRTConfigData (1.72) 2020-11-26 GarageBand (10.4.1) 2020-12-02 Keynote (10.0) 2020-12-03 EtreCheck (5.6.4) 2020-12-04 XProtectPlistConfigData (2136) Clean up: ~/Library/LaunchAgents/com.mediAvatarVideoConverter.plist ~/Library/Application Support/.VacationMogulFull/Dungeonographer Executable not found ~/Library/LaunchAgents/com.LANScan.plist ~/Library/Application Support/.QuickBooks2014Server/jtdx Executable not found Diagnostics Information (past 7-30 days): 2020-12-04 11:50:05 Xcode-beta.app Crash (30 times) Executable: /Applications/Xcode-beta.app Details: /Applications/Xcode-beta.app/Contents/Developer/usr/lib/libMainThreadC hecker.dylib ProductBuildVersion: 11M382q com.apple.main-thread 2020-12-03 15:45:46 Mail.app High CPU Use (2 times) Executable: /System/Applications/Mail.app 2020-11-30 09:09:39 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd End of report