EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-25 08:36:34 Download EtreCheck from https://etrecheck.com Runtime: 2:33 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Apps are crashing Description: Starting today, Final Cut Pro 10 is consistently crashing for me on st artup, no matter what I do. Imac 27" Late 2013 Catalina 10.15.4 (19E287) Error I get is below. I've logged in as guest and run it successfully. I've tried running in safe mode but FCP won't run in safe mode. I've removed all login items Checked the disk Deleted Preferences (held down Command and Option) Un-installed the App and reinstalled from App Store (twice) Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 3.5 GHz Quad-Core Intel Core i7 (i7-4771) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GTX 780M - VRAM: 4 GB iMac 2560 x 1440 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 879.38 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.01 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.22 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 879.38 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.01 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.22 GB used) disk3 - Seagate Backup+ Desk 4.00 TB External USB 480 Mbit/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 - B***** (Journaled HFS+) 4.00 TB (3.59 TB used) Mounted Volumes: disk2s1 - M************ Data [APFS Virtual drive] 1.12 TB (Shared - 879.38 GB used, 226.27 GB available, 217.01 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.12 TB (Shared - 4.01 GB used, 217.01 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.12 TB (Shared - 11.22 GB used, 226.27 GB available, 217.01 GB free) APFS Mount point: / Read-only: Yes disk3s2 - B***** 4.00 TB (3.59 TB used, 405.67 GB free) Journaled HFS+ Mount point: /Volumes/B****P Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 9 hours Configuration Files: /etc/hosts - Count: 1 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.dymo.dls.webservice.plist Executable: /Library/Frameworks/DYMO/SDK/DYMO.DLS.Printing.Host.app/Contents/MacOS/DYMO.DLS.Printing.Host Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 141 32-bit Applications: 19 32-bit apps Kernel Extensions: /Applications/ExpressVPN.app ExpressVPNSplitTunnel.kext (1.0.2 - SDK 10.12) /Applications/Parallels Desktop.app prl_hypervisor.kext (15.1.4 47270 - SDK 10.9) prl_netbridge.kext (15.1.4 47270 - SDK 10.9) prl_usb_connect.kext (15.1.4 47270 - SDK 10.9) prl_vnic.kext (15.1.4 47270 - SDK 10.9) /Library/Application Support/Logitech.localized/Logitech Options.localized LogiMgrDriver.kext (8.10.1 - SDK 10.13) /Library/Extensions DymoUsbPrinterClassDriver.kext (1.1 - SDK 10.12) daspi.kext (1.5) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 165 Apple tasks [Running] 133 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 184 Apple tasks [Running] 119 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-10) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-10) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-20) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-11) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-11) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-10-18) [Loaded] com.dymo.dls.webservice.plist (? 77c41eb - installed 2019-02-03) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-25) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-01-09) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-02-14) [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2020-01-17) [Running] com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2020-04-22) [Running] com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2020-04-22) [Running] com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2020-04-22) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-12-06) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-22) [Not Loaded] com.oracle.java.Java-Updater.plist (? 1dacd2bc - installed 2019-12-11) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-20) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-11) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2019-09-24) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-12-08) [Loaded] com.daisydiskapp.DaisyDiskAdminHelper.plist (Software Ambience Corp. - installed 2018-10-16) [Loaded] com.daisydiskapp.DaisyDiskStandAlone.AdminHelper.plist (Software Ambience Corp. - installed 2020-04-30) [Running] com.docker.vmnetd.plist (Docker Inc - installed 2019-08-02) [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2019-02-03) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-05-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-01-14) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-03) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-12-11) [Loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2018-01-25) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-11-07) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-10-04) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-09) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2020-05-24) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-09-24) [Running] com.expressvpn.ExpressVPN.agent.plist (ExprsVPN LLC - installed 2019-03-08) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-05-15) User Login Items: [Running] 1Password Extension Helper (App Store - installed 2020-05-11) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (App Store - installed 2020-05-11) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] AirBuddyHelper (GUILHERME RAMBO - installed 2020-05-01) Modern Login Item /Applications/AirBuddy.app/Contents/Library/LoginItems/AirBuddyHelper.app [Loaded] Glui Helper (App Store - installed 2020-01-23) Modern Login Item /Applications/Annotate.app/Contents/Library/LoginItems/Glui Helper.app [Running] N4RA379GBW.com.busymac.busycal3.alarm (Busy Apps FZE - installed 2019-12-03) Modern Login Item /Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal3.alarm.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2019-12-09) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2020-05-15) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-05-15) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Day One Helper (App Store - installed 2020-05-15) Modern Login Item /Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app [Not Loaded] Evernote Helper (App Store - installed 2019-12-27) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2019-12-27) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2019-03-08) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] ExpressVPN mini (ExprsVPN LLC - installed 2019-03-08) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN mini.app [Not Loaded] 85C27NK92C.com.flexibits.fantastical2.mac.helper (App Store - installed 2020-05-11) Modern Login Item /Applications/Fantastical.app/Contents/Library/LoginItems/85C27NK92C.com.flexibits.fantastical2.mac.helper.app [Not Loaded] ScheduleHelperMySQLEssential (App Store - installed 2018-05-28) Modern Login Item /Applications/Navicat Essentials for MySQL.app/Contents/Library/LoginItems/ScheduleHelperMySQLEssential.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ShotBoxHelper (App Store - installed 2018-05-28) Modern Login Item /Applications/ShotBox.app/Contents/Library/LoginItems/ShotBoxHelper.app [Not Loaded] Skitch Helper (App Store - installed 2019-08-21) Modern Login Item /Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app [Not Loaded] WiFi Signal Helper (App Store - installed 2019-12-03) Modern Login Item /Applications/WiFi Signal.app/Contents/Library/LoginItems/WiFi Signal Helper.app [Loaded] yoinkLoginStarterHelper (App Store - installed 2020-04-25) Modern Login Item /Applications/Yoink.app/Contents/Library/LoginItems/yoinkLoginStarterHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-20) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-22) DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2019-02-03) AdobePDFViewer: 20.009.20065 (Adobe Systems, Inc. - installed 2020-05-22) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-15) DYMO Safari Addin: (Sanford, L.P. - installed 2019-02-03) JavaAppletPlugin: Java 8 Update 241 build 07 (? - installed 2020-04-11) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-30) InstantOn: 8.4.5 (Rogue Amoeba Software, LLC - installed 2018-01-25) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: "Open In" button for Internet Explorer (Parallels International GmbH - installed 2020-04-14) 1Password (App Store - installed 2020-05-11) Day One Safari Extension (App Store - installed 2020-05-15) Downie Safari Extension (Krystof Vasa - installed 2020-05-23) Download Video (Parallels International GmbH - installed 2020-05-19) Screenshot Page (Parallels International GmbH - installed 2020-05-19) 3rd Party Preference Panes: Backblaze Backup (Backblaze - installed 2019-09-24) Java (? - installed 2020-01-26) Time Machine: Time Machine information not available without Full Drive Access. 5 local snapshots Oldest local snapshot: 2020-05-24 22:20:29 Last local snapshot: 2020-05-25 08:00:32 Performance: System Load: 1.54 (1 min ago) 1.38 (5 min ago) 1.35 (15 min ago) Nominal I/O speed: 2.42 MB/s File system: 24.71 seconds Write speed: 109 MB/s Read speed: 485 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 17.01 % (?) EtreCheck 5.10 % (App Store) Epson Scanner Monitor 0.72 % (Seiko Epson Corporation) Activity Monitor 0.24 % (Apple) EEventManager 0.06 % (Seiko Epson Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 550 MB (App Store) Safari 282 MB (Apple) photoanalysisd 214 MB (Apple) Finder 174 MB (Apple) Activity Monitor 121 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 19 MB / 1003 KB (?) SystemUIServer 15 KB / 816 B (Apple) USBserver 0 B / 0 B (? - /Library/Printers/Brother/Utilities/Server/USBserver.app) routined 0 B / 0 B (Apple) Script Menu 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.08 GB Used RAM: 7.77 GB Cached files: 5.15 GB Available RAM: 8.23 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-26 CollageIt Free (2.7.2) 2020-05-02 Epson Scan 2 2020-05-02 Epson Scan OCR Component Pro 2020-05-02 Epson ScanSmart 2020-05-02 Epson Event Manager 2020-05-02 Epson Scanner Monitor 2020-05-02 Epson FastFoto 2020-05-02 EPSON Software Updater 2020-05-02 EPSON Manuals 2020-05-02 Epson Scan 2 OCR Component 2020-05-02 EpsonScan2_PDF_Extensions 2020-05-03 Microsoft Teams (1.00.309271) 2020-05-03 ColorTagGen (1.0) 2020-05-04 Paprika Recipe Manager 3 (3.4.5) 2020-05-07 Fantastical (3.0.13) 2020-05-07 1Password 7 (7.5) 2020-05-10 ARMDC Agent Installer 2020-05-10 Gemini 2 (2.6.3) 2020-05-13 Adobe Acrobat DC (20.009.20063) 2020-05-13 Microsoft Word 2020-05-13 Microsoft Excel 2020-05-13 Microsoft OneNote 2020-05-13 Microsoft Outlook 2020-05-13 Microsoft PowerPoint 2020-05-14 Day One (4.13) 2020-05-15 Zoom (5.0.24030.0508) 2020-05-16 XProtectPlistConfigData (2121) 2020-05-16 MRTConfigData (1.60) 2020-05-17 Mactracker (7.9.2) 2020-05-20 Ulysses (19.2) 2020-05-21 Xcode (11.5) 2020-05-22 Adobe Acrobat DC (20.009.20065) 2020-05-24 Final Cut Pro X (10.4.8) 2020-05-24 EtreCheck (5.5.5) 2020-05-24 Motion Supplemental Content (1.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report