EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-02-22 11:19:46 Download EtreCheckPro from https://etrecheck.com Runtime: 10:54 Performance: Below Average Problem: Computer is too slow Description: slow to open imac and open applications Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy Photos CPU usage - Photos processes are using large amounts of CPU. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 2560 x 1440 S27C570 1600 x 900 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - ************** - Data (APFS) [APFS Virtual drive] (101.52 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (3.39 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (4.30 GB used) disk1s5 (APFS) [APFS Container] (11.87 GB used) disk1s5s1 - c*****n (APFS) [APFS Snapshot] (11.87 GB used) disk1s6 - Update (APFS) (77 MB used) Mounted Volumes: disk1s1 - ************** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 101.52 GB Shared values Size: 1000.00 GB Free: 877.52 GB Available: 882.10 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 3.39 GB Shared values Size: 1000.00 GB Free: 877.52 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 4.30 GB Shared values Size: 1000.00 GB Free: 877.52 GB disk1s5 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Used: 11.87 GB Shared values Size: 1000.00 GB Free: 877.52 GB disk1s5s1 - c*****n [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.87 GB Shared values Size: 1000.00 GB Free: 877.52 GB Available: 882.10 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 77 MB Shared values Size: 1000.00 GB Free: 877.52 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.0.1 (22A400) Time since boot: Less than an hour Notifications: EtreCheckPro.app 3 notifications Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Login Item: ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Apps: 4 Applications: 539 apps 84 x86-only apps 9 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.14) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.4.1) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 186 Apple tasks [Running] 157 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 190 Apple tasks [Running] 180 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-12-19) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-10-10) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-11-27) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-09) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-03-24) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-08-18) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-12-19) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-10-10) Command: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-10) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-02-21) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Loaded] com.corel.CorelUpdateHelperTask.agent.plist (Corel Corporation. - installed 2021-12-02) Command: /Library/Preferences/com.corel.CUH/CUH.app/Contents/MacOS/CUH -macSched [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-11-27) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-11-27) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Loaded] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp EAI [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2021-03-29) Command: /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma --pmaalaunchd [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-03-24) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-03-24) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-03-24) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver [Not Loaded] dummy.txt (Not signed - installed 2021-03-04) [Not Loaded] update.log (Not signed - installed 2019-12-06) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-10) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] update.log (Not signed - installed 2021-05-18) User Login Items: [Not Loaded] 1Password Extension Helper (App Store - installed 2023-01-26) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Not Loaded] 1Password Launcher (App Store - installed 2023-01-26) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-01-27) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] magnetLauncher (App Store - installed 2023-01-31) Modern Login Item /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app [Running] MessengerHelper (Facebook, Inc. - installed 2023-01-27) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Not Loaded] MessengerLoginHelper (Facebook, Inc. - installed 2023-01-27) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Not Loaded] OkaMirror+LoginItem (App Store - installed 2021-10-29) Modern Login Item /Applications/OkaMirrorForRoku.app/Contents/Library/LoginItems/OkaMirror+LoginItem.app [Not Loaded] PlainTextCopyHelper (App Store - installed 2017-10-31) Modern Login Item /Applications/Plain Text Copy.app/Contents/Library/LoginItems/PlainTextCopyHelper.app [Running] VirusBarrier Scanner_Helper (App Store - installed 2023-02-17) Modern Login Item /Applications/VirusBarrier Scanner.app/Contents/Library/LoginItems/VirusBarrier Scanner_Helper.app [Loaded] Wacom Desktop Center (Wacom Technology Corp. - installed 2022-06-07) Application /Applications/Wacom Tablet.localized/Wacom Desktop Center.app [Loaded] Android File Transfer Agent (Not signed - installed 2019-05-04) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app App Extensions: Finder sync extensions: Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Safari extensions: 1Password - /Applications/1Password 7.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): QLPCD - /Applications/Epson Software/Print CD.app jp.co.epson.printcd.document.2 *.printcd2 jp.co.epson.printcd.document.1 jp.co.epson.mpq.document *.emq OPItemMetadataQLGenerator - /Applications/1Password 7.app com.agilebits.itemmetadata *.onepassword-item-metadata LipPreview - /Applications/CLIP STUDIO 1.5/App/CLIP STUDIO PAINT.app jp.co.celsys.clipstudiopaint.lip *.lip jp.co.celsys.clipstudiopaint.clip *.clip Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-12-19) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12) 3rd Party Preference panels: WacomTablet (Wacom Technology Corp. - installed 2022-03-24) Backup: Time Machine Not Configured! Performance: System Load: 2.87 (1 min ago) 2.55 (5 min ago) 2.13 (15 min ago) Nominal I/O usage: 2.43 MB/s File system: 70.28 seconds Write speed: 41 MB/s Read speed: 50 MB/s CPU Usage Snapshot: Type Overall System: 16 % User: 19 % Idle: 65 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) photolibraryd 98.54 % (Apple) mds_stores 12.90 % (Apple) EtreCheckPro 9.62 % (Etresoft, Inc.) WindowServer 9.20 % (Apple) kernel_task 2.46 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 787 MB (Etresoft, Inc.) firefox 346 MB (Mozilla Corporation) Creative Cloud UI Helper (Renderer) 329 MB (Adobe Inc.) plugin-container (6) 249 MB (Mozilla Corporation) mds_stores 179 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 2 MB / 75 KB (Apple) mDNSResponder 89 KB / 82 KB (Apple) apsd 14 KB / 94 KB (Apple) trustd 26 KB / 24 KB (Apple) itunescloudd 35 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) photolibraryd 45 (Apple) WindowServer 5 (Apple) logd 2 (Apple) mds_stores 2 (Apple) appstoreagent 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 63 MB Used RAM: 5.14 GB Cached files: 2.79 GB Available RAM: 2.86 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-12-29 Keynote (12.1) 2022-12-29 Templates for Keynote - DesiGN (7.5.6) 2023-01-10 Cleaner One (6.4.6) 2023-01-11 Adobe Acrobat (22.003.20310) (22.003.20310) 2023-01-26 1Password 7 (7.9.9) 2023-01-27 Adobe Acrobat (22.003.20314) (22.003.20314) 2023-01-31 Magnet (2.11.0) 2023-02-03 XProtectPayloads (89) 2023-02-03 Cleaner One Pro (6.3.8) 2023-02-05 Battery Monitor (2.4.8) 2023-02-06 Antivirus One (3.8.7) 2023-02-15 Microsoft AutoUpdate (4.56.23021201) 2023-02-17 VirusBarrier Scanner (1.2) 2023-02-21 Tropical Merge (1.315.1) Diagnostics Information (past 7-30 days): 2023-02-22 10:56:36 photolibraryd High CPU Use (8 times) Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2023-02-20 15:57:21 Preview.app Hang Executable: /System/Applications/Preview.app 2023-02-16 14:06:39 Safari.app Hang Executable: /Volumes/VOLUME/*/Safari.app 2023-02-15 16:37:25 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd End of report