EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-10-01 14:36:20 Download EtreCheckPro from https://etrecheck.com Runtime: 9:50 Performance: Below Average Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 279.62 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 390 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 (APFS) [APFS Container] (Shared - 25.30 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 25.30 GB used) disk1s6 - Update (APFS) (Shared - 109 MB used) disk2 - WD My Passport 260F 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - M**************2 (Journaled HFS+) 2.00 TB (815.72 GB used) disk3 - WD My Passport 0839 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M*************B (Journaled HFS+) 999.83 GB (870.98 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 279.62 GB used, 709.38 GB available, 687.90 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 390 MB used, 687.90 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 687.90 GB free) APFS Mount point: /System/Volumes/VM disk1s5 [APFS Container] 1000.00 GB (Shared - 25.30 GB used, 687.90 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Partitions: disk1s5s1 disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 25.30 GB used, 709.38 GB available, 687.90 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 109 MB used, 687.90 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - M**************2 2.00 TB (815.72 GB used, 1.18 TB free) Journaled HFS+ Mount point: /Volumes/M**************2 disk3s2 - M*************B 999.83 GB (870.98 GB used, 128.94 GB available, 128.85 GB free) Journaled HFS+ Mount point: /Volumes/M*************B Network: Interface en1: AirPort 802.11 a/b/g/n/ac Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.2.1 (21D62) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u502/dbkextd Details: Domain name invalid - possibly adware Plugin: /Library/Internet Plug-Ins/Easy-WebPrint EX.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/NP2020Player.plugin Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: /Library/Internet Plug-Ins/iPhotoPhotocast.plugin Plugin: /Library/Internet Plug-Ins/CANONiMAGEGATEWAYDL.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/Photo Center Plugin.plugin Plugin: /Library/Internet Plug-Ins/Mozillaplug.plugin Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/APPrefPane.prefPane Apps: 5 Kernel Extensions: /Library/Extensions [Not Loaded] MaxtorPowSecDriver.kext - com.Maxtor.driver.PowSecDriver (4.3.1) [Not Loaded] com_cy_driver_USB_Device.kext - com.cy.iokit.Morpheus (1.4.0) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.0.2) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Not Loaded] Kodak_PrinterDock_Merge.kext - com.kodak.print.printerdock.merge (1.0.0) [Not Loaded] IOFireWireMxBt.kext - com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (Sony Corporation, 1.4.0.11070 - SDK 10.9) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (2.5.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) Startup Items: MxBtDaemon Path: /Library/StartupItems/MxBtDaemon System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 164 Apple tasks [Running] 171 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 183 Apple tasks [Running] 157 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-08-04) [Other] com.sony.WirelessAutoImportLauncher.agent.plist (? - installed 2018-10-28) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-10-28) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-08-04) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-08-04) [Running] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2020-12-20) [Loaded] com.wdc.WDPrivilegedHelper.plist (? - installed 2021-01-27) [Loaded] jp.co.canon.MasterInstaller.plist (? - installed 2018-10-28) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-09-23) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-17) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-04-29) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-29) [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? - installed 2014-08-26) User Login Items: [Not Loaded] DashlaneAutoStartHelper (App Store - installed 2021-08-12) Modern Login Item /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app [Running] P72E3GC48.com.dashlane.DashlaneAgent (App Store - installed 2021-08-12) Modern Login Item /Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.DashlaneAgent.app [Running] Dropbox (Dropbox, Inc. - installed 2022-09-27) Application /Applications/Dropbox.app [Not Loaded] HotspotShieldHelper (App Store - installed 2022-07-02) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Running] StartAtLoginHelper (App Store - installed 2022-07-02) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app [Not Loaded] Houseparty Login Helper (App Store - installed 2021-06-27) Modern Login Item /Applications/Houseparty.app/Contents/Library/LoginItems/Houseparty Login Helper.app Internet Plug-ins: Easy-WebPrint EX: 1.1.0 (? - installed 2011-06-17) Flip4Mac WMV Plugin: 3.3.8.1 (? - installed 2017-12-02) NP2020Player: 4.5.2.0 (? - installed 2010-01-11) RealPlayer Plugin: (?) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-16) iPhotoPhotocast: 7.0 (? - installed 2010-04-11) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-16) CANONiMAGEGATEWAYDL: 3.1.0.2 (? - installed 2009-09-09) GarminGpsControl: 4.0.2.6 Beta (? - installed 2012-09-10) EPPEX Plugin: 10.0 (? - installed 2015-04-10) Photo Center Plugin: Photo Center Plugin 1.1.2.0 (? - installed 2006-07-06) Mozillaplug: 1.0 (? - installed 2008-03-11) User Internet Plug-ins: Picasa: 1.0 (? - installed 2017-11-20) WebEx: 1.0 (? - installed 2017-11-20) 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2017-12-02) APPrefPane (? - installed 2007-08-23) Backup: Time Machine information not available without Full Drive Access. 11 local snapshots Oldest local snapshot: 2022-09-30 14:43:44 Last local snapshot: 2022-10-01 13:52:07 Performance: System Load: 1.52 (1 min ago) 1.42 (5 min ago) 1.48 (15 min ago) Nominal I/O speed: 0.60 MB/s File system: 43.32 seconds Write speed: 38 MB/s Read speed: 45 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.86 % (Etresoft, Inc.) WindowServer 3.76 % (Apple) kernel_task 2.10 % (Apple) mdworker_shared (2) 0.80 % (Apple) Finder 0.68 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 510 MB (Etresoft, Inc.) firefox 473 MB (Mozilla Corporation) plugin-container (8) 371 MB (Mozilla Corporation) Finder 284 MB (Apple) Mail 209 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) HydraTunnelProvider 23 MB / 5 MB (App Store) mDNSResponder 11 MB / 2 MB (Apple) Dropbox 814 KB / 991 KB (Dropbox, Inc.) rapportd 21 KB / 19 KB (Apple) firefox 17 KB / 4 KB (Mozilla Corporation) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) HydraTunnelProvider 1 (App Store) P72E3GC48.com.dashlane.DashlaneAgent.app 1 (App Store) Dropbox (3) 1 (Dropbox, Inc.) Finder 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 35 MB Used RAM: 5.93 GB Cached files: 2.04 GB Available RAM: 2.07 GB Swap Used: 512 KB Software Installs (past 30 days): Install Date Name (Version) 2022-08-04 Malwarebytes for Mac (1.0) 2022-08-11 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191) 2022-08-19 XProtectPlistConfigData (2162) 2022-09-12 Adobe Acrobat Reader DC (22.002.20212) (22.002.20212) 2022-09-23 Zoom (5.11.6.9890) 2022-09-30 XProtectPayloads (75) Diagnostics Information (past 7-30 days): 2022-09-30 02:54:53 nesessionmanager - High CPU Use Executable: /usr/libexec/nesessionmanager 2022-09-27 12:12:45 WindowServer - High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2022-09-24 05:10:41 Kernel Panic Details: panic(cpu 2 caller 0xffffff80107049ad): userspace watchdog timeout: no successful checkins from WindowServer since wake Panicked task 0xffffff8b6313b6d0: 4 threads: pid 109: watchdogd End of report