EtreCheck version: 6.2.2 (6C004) Report generated: 2020-03-23 17:50:54 Download EtreCheckPro from https://etrecheck.com Runtime: 1:45 Performance: Excellent Problem: Computer is restarting Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2018-2019, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,2 1 2.8 GHz Quad-Core Intel Core i7 (i7-8569U) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 9 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1440 27inch HDMI 2560 x 1440 Drives: disk0 - APPLE SSD AP1024M 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - S******** Data (APFS) [APFS Virtual drive] (Shared - 657.72 GB used) disk1s2 - S******2 (APFS) (Shared - 10.79 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 84 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 527 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - S******** Data [APFS Virtual drive] 1.00 TB (Shared - 657.72 GB used, 347.44 GB available, 329.84 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - S******2 1.00 TB (Shared - 10.79 GB used, 347.44 GB available, 329.84 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s5 - VM [APFS VM] 1.00 TB (Shared - 1.07 GB used, 329.84 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en5: USB SI 10/100/1000 LAN Interface en14: USB 10/100/1000 LAN 3 Interface en15: USB 10/100/1000 LAN 2 Interface en17: USB 10/100/1000 LAN Interface en13: iPhone 5 Interface en12: iPhone 4 Interface en9: iPad Interface en8: iPhone Interface en10: iPhone 2 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en11: iPhone 3 Interface en16: iPhone 6 Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 39.75 GB available File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Catalina 10.15.3 (19D76) Time since boot: Less than an hour Notifications: EtreCheckPro.app 6 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Plugin: ~/Library/Internet Plug-Ins/RealPlayer Plugin.plugin Kernel Extensions: /Applications/DiskWarrior.app [Not Loaded] DiskWarriorPreview.kext (Alsoft, Inc, 5.2 - SDK 10.5) /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 20.02.0 - SDK 10.9) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 175 Apple tasks [Running] 119 Apple tasks System Launch Daemons: [Not Loaded] 31 Apple tasks [Loaded] 179 Apple tasks [Running] 126 Apple tasks Launch Agents: [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-03-02) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-03-02) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-03-02) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-03-06) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-03-23) Launch Daemons: [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-03-23) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-03-02) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-03-23) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-03-06) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-03-23) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-03-23) User Launch Agents: [Running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2020-03-23) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-23) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-03-23) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-03-23) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2020-02-27) Application /Applications/Backup and Sync.app [Running] CCC *** Agent (Bombich Software, Inc. - installed 2020-03-23) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC *** Agent.app [Running] Dropbox (Dropbox, Inc. - installed 2020-03-23) Application /Applications/Dropbox.app [Not Loaded] Evernote Helper (App Store - installed 2020-03-23) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2020-03-23) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Running] OneDrive (Microsoft Corporation - installed 2020-03-23) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-03-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-03-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-17) CitrixICAClientPlugIn: 20.02.0 (Citrix Systems, Inc. - installed 2020-03-23) Flash Player: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-17) User Internet Plug-ins: RealPlayer Plugin: (?) Time Machine: Skip System Files: Yes Auto backup: No Volumes being backed up: S******2: Disk size: 1.00 TB - Disk used: 670.40 GB Destinations: I********D [Network] Total size: 2.00 TB Total number of backups: 15 Oldest backup: 2019-11-14 11:52:32 Last backup: 2020-01-16 14:36:00 H********M [Local] (Last used) Total size: 0 B Total number of backups: 16 Oldest backup: 2020-01-27 01:37:05 Last backup: 2020-02-18 08:22:20 T***e [Local] Total size: 665.82 GB Total number of backups: 50 Oldest backup: 2019-01-13 12:15:36 Last backup: 2020-01-17 02:59:15 T********2 [Local] Total size: 2.00 TB Total number of backups: 47 Oldest backup: 2018-09-19 19:26:43 Last backup: 2020-03-22 15:12:03 T*******r [Local] Total size: 999.51 GB Total number of backups: 60 Oldest backup: 2018-12-22 13:59:06 Last backup: 2020-01-17 04:28:16 One local snapshot Oldest local snapshot: 2020-03-23 13:18:33 Last local snapshot: 2020-03-23 13:18:33 Performance: System Load: 1.80 (1 min ago) 1.93 (5 min ago) 2.10 (15 min ago) Nominal I/O speed: 13.86 MB/s File system: 11.63 seconds Write speed: 2977 MB/s Read speed: 3069 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 20.00 % (Apple) AddressBookSourceSync 6.72 % (Apple) EtreCheckPro 6.50 % (Etresoft, Inc.) accountsd 6.36 % (Apple) kernel_task 5.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 550 MB (Etresoft, Inc.) Finder 395 MB (Apple) com.apple.WebKit.WebContent (3) 340 MB (Apple) Dropbox (3) 302 MB (Dropbox, Inc.) FinderSyncAPIExtension (4) 233 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) corespeechd 1 KB / 3 MB (Apple) mDNSResponder 1 MB / 294 KB (Apple) biometrickitd 256 KB / 155 KB (Apple) SubmitDiagInfo 257 KB / 1 KB (Apple) Dropbox 43 KB / 186 KB (Dropbox, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 10 (Apple) hidd 1 (Apple) AppleUserHIDDrivers (12) 0 (Apple) corebrightnessd 0 (Apple) sandboxd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 4.19 GB Used RAM: 7.04 GB Cached files: 4.77 GB Available RAM: 8.96 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-23 Gatekeeper Configuration Data (181) 2020-03-23 MRTConfigData (1.57) 2020-03-23 XProtectPlistConfigData (2116) 2020-03-23 Microsoft OneDrive (19.232.1124) 2020-03-23 Citrix Receiver (12.9.1) 2020-03-23 Citrix Workspace (20.02.0) 2020-03-23 EasyFind (4.9.3) 2020-03-23 Evernote (7.14) 2020-03-23 Keynote (9.0) 2020-03-23 GarageBand (10.3.2) 2020-03-23 VpnOneClick Pro (3.28) 2020-03-23 iMovie (10.1.14) 2020-03-23 Kindle (1.28.0) 2020-03-23 Malwarebytes for Mac (1.0) 2020-03-23 Xcode (11.3.1) 2020-03-23 miele-lxiv (8.0.54) 2020-03-23 Remote Mouse (2.909) 2020-03-23 mSecure 5 (5.7.0) 2020-03-23 Pages (8.0) 2020-03-23 RBdigital (1.16) Diagnostics Information (past 7-30 days): 2020-03-23 16:19:21 installd - High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2020-03-23 15:18:57 Backup and Sync.app - Crash Executable: /Applications/Backup and Sync.app Details: objc_msgSend() selector name: updatePath:withStatus: 2020-03-23 15:15:44 Default apdfllckaahabafndbhieahigkjlhalf.app - Crash Executable: ~/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app 2020-03-23 14:12:37 backupd - High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2020-03-23 13:34:43 Mail.app - High CPU Use Executable: /System/Applications/Mail.app 2020-03-23 12:59:07 mds_stores - High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores End of report