EtreCheck version: 5.2 (5029) Report generated: 2019-05-16 19:18:41 Download EtreCheck from https://etrecheck.com Runtime: 2:17 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: screen freezing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Corrupt hosts file - Hosts file is corrupt. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 1 3.4 GHz Intel Core i5 (i5-7500) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2400  ok BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 2400  ok BANK 1/DIMM1 - Empty Video Information: Radeon Pro 570 - VRAM: 4096 MB iMac 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 457.19 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.16 GB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 457.19 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.16 GB used) Mounted Volumes: disk2s1 - Macintosh HD 1.03 TB (562.25 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] (Shared - 3.16 GB used) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en6: iPhone Interface en5: iPad Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.3 (18D109) Time since boot: About 3 hours Configuration Files: /etc/hosts - Count: 0 - Corrupt! Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.jamfsoftware.firstrun.enroll.plist Executable: /Library/Application Support/JAMF/FirstRun/Enroll/enroll.sh Details: Exact match found in the whitelist - probably OK 32-bit Applications: 33 32-bit apps Kernel Extensions: /System/Library/Extensions BoseBluetoothDevices.kext (1.0.0) EyeTVAfaTechHidBlock.kext (1.1) EyeTVCinergy450AudioBlock.kext (1.1) EyeTVCinergyXSAudioBlock.kext (1.1) EyeTVEmpiaAudioBlock.kext (1.1) EyeTVVoyagerAudioBlock.kext (1.1) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 158 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 179 Apple tasks [Running] 119 Apple tasks [Other] One Apple task Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-20) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-04-17) Launch Daemons: [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-20) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-04-29) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-02-05) [Loaded] com.jamfsoftware.firstrun.enroll.plist (? 2ad5e8f1 - installed 2014-08-19) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-13) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-04-17) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-12-09) [Loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2017-08-14) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-10-20) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-02) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.nchsoftware.expressscribe.schedule.LikeSurvey.plist (NCH Software - installed 2018-10-17) User Login Items: Android File Transfer Agent.app (? - installed 2012-10-15) (Application - ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app) ExpressScribe.app (NCH Software - installed 2018-10-17) (Application - /Applications/ExpressScribe.app) EyeTV Helper.app (? - installed 2018-10-17) (Application - /Library/Application Support/EyeTV/EyeTV Helper.app) Internet Plug-ins: GarminGpsControl: 4.2.0.0 (? - installed 2014-03-31) Silverlight: 5.1.50901.0 (? - installed 2018-10-17) Flash Player: 32.0.0.192 (Adobe Systems, Inc. - installed 2019-05-14) FlashPlayer-10.6: 32.0.0.192 (Adobe Systems, Inc. - installed 2019-05-14) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-10-17) SharePointBrowserPlugin: 14.0.0 (? - installed 2018-10-17) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2019-02-09) BridgeAudioSP: 5.2 (Apple - installed 2019-02-09) iSightAudio: 7.7.3 (Apple - installed 2018-12-14) AppleAVBAudio: 710.1 (Apple - installed 2018-12-14) InstantOn: 8.4.4 (Rogue Amoeba Software, LLC - installed 2018-10-17) BluetoothAudioPlugIn: 6.0.10 (Apple - installed 2019-02-09) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2018-12-14) 3rd Party Preference Panes: Flash Player (installed 2019-04-29) Time Machine: Time Machine Not Configured! Performance: System Load: 1.64 (1 min ago) 1.12 (5 min ago) 0.97 (15 min ago) Nominal I/O speed: 1.19 MB/s File system: 29.37 seconds Write speed: 755 MB/s Read speed: 1489 MB/s CPU Usage Snapshot: Type Overall System 4 % User 2 % Idle 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 16.27 % (?) EtreCheck 3.54 % (App Store) Creative Cloud 0.36 % (Adobe Systems, Inc.) com.apple.WebKit.Networking (2) 0.34 % (Apple) Adobe CEF Helper 0.29 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 592 MB (App Store) App Store 246 MB (Apple) com.apple.WebKit.WebContent (9) 161 MB (Apple) Mail 91 MB (Apple) Safari 79 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 5 MB / 497 KB (Apple) netbiosd 196 KB / 6 KB (Apple) Mail 44 KB / 9 KB (Apple) CalendarAgent 41 KB / 9 KB (Apple) usbmuxd 17 KB / 13 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.32 GB Used RAM: 5.23 GB Cached files: 1.45 GB Available RAM: 2.77 GB Swap Used: 664 MB Software Installs (past 30 days): Install Date Name (Version) 2019-04-17 Microsoft AutoUpdate 2019-05-01 Magnet (2.4.3) 2019-05-03 XProtectPlistConfigData (2103) 2019-05-03 MRTConfigData (1.41) 2019-05-09 Keynote (9.0) 2019-05-13 Elmedia Player (7.3) 2019-05-14 Adobe Flash Player 2019-05-16 Gatekeeper Configuration Data (166) 2019-05-16 Microsoft PowerPoint 2019-05-16 Microsoft Excel 2019-05-16 Microsoft OneNote 2019-05-16 Microsoft Word 2019-05-16 EtreCheck (5.2) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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