EtreCheck version: 5.1 (5020) Report generated: 2019-01-05 11:32:53 Download EtreCheck from https://etrecheck.com Runtime: 5:11 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Description: Freezes about 1 minute after start up; after about 10 minutes of stop/start runs ok, no further problem Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took over 5 minutes to run. This is unusual. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 ok BANK 1/DIMM0 - 4 GB DDR3 1867 ok Battery: Health = Normal - Cycle count = 293 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD 2560 x 1600 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 31.61 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.79 GB (217.40 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] (Shared - 1.07 GB used) APFS Mount point: /private/var/vm Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN System Software: macOS Mojave 10.14.2 (18C54) Time since boot: Less than an hour Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.productupdate.plist Executable: /usr/local/McAfee/fmp/bin/UpdateHelper product Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.genutility.plist Executable: /usr/local/McAfee/fmp/bin/GenUtility 5 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.virusscan.fmpd.plist Executable: /usr/local/McAfee/fmp/bin/fmpd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.ssm.ScanFactory.plist Executable: /usr/local/McAfee/AntiMalware/VShieldScanner Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.ssm.ScanManager.plist Executable: /usr/local/McAfee/AntiMalware/VShieldScanManager Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.datupdate.plist Executable: /usr/local/McAfee/fmp/bin/UpdateHelper dat Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.PeriodicScan.plist Executable: /usr/local/McAfee/AntiMalware/VShieldTaskManager 4 Details: Exact match found in the whitelist - probably OK 32-bit Applications: One 32-bit app Kernel Extensions: /Library/Extensions CitrixGUSB.kext (1.0) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 169 Apple tasks [Running] 113 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 184 Apple tasks [Running] 114 Apple tasks [Other] 2 Apple tasks Launch Agents: [Running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2018-09-16) [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-01-26) [Running] com.citrix.ReceiverHelper.plist (? 75b63b97 - installed 2016-01-26) [Running] com.mcafee.McAfeeSafariHost.plist (McAfee, Inc. - installed 2018-10-11) [Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-01-26) [Running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2018-09-16) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-16) [Loaded] com.mcafee.productupdate.plist (? 3880f2a1 - installed 2018-12-19) [Running] com.mcafee.cspd.plist (McAfee, Inc. - installed 2017-12-01) [Running] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2018-09-07) [Running] com.mcafee.virusscan.fmpd.plist (? f4d5182a - installed 2018-09-11) [Loaded] com.mcafee.genutility.plist (? 4487f208 - installed 2018-09-11) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30) [Running] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2018-09-07) [Loaded] com.mcafee.datupdate.plist (? cbbaa50f - installed 2018-09-11) [Loaded] com.mcafee.PeriodicScan.plist (? e82f880 - installed 2018-12-19) User Launch Agents: [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-01-05) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-20) Internet Plug-ins: FlashPlayer-10.6: 21.0.0.226 (installed 2016-05-14) Flash Player: 21.0.0.226 (installed 2016-05-14) QuickTime Plugin: 7.7.3 (installed 2018-11-30) Web Control: 10.2.0 (installed 2018-09-06) CitrixICAClientPlugIn: 12.1.100 (installed 2016-01-26) Safari Extensions: McAfee SiteAdvisor - App Store (installed 2018-09-06) 3rd Party Preference Panes: Flash Player (installed 2016-04-16) Time Machine: Time Machine Not Configured! Performance: System Load: 1.55 (1 min ago) 1.98 (5 min ago) 2.03 (15 min ago) Nominal I/O speed: 3.33 MB/s File system: 120.09 seconds (timed out) Write speed: 96 MB/s Read speed: 1410 MB/s CPU Usage: Type Overall System 4 % User 6 % Idle 90 % Top Processes by CPU: Process (count) CPU (Source - Location) Other processes 32.05 % (?) EtreCheck 6.55 % (App Store) Google Chrome 0.76 % (Google, Inc.) trustd 0.71 % (Apple) mdworker_shared (13) 0.46 % (Apple) Top Processes by Memory: Process (count) RAM usage (Source - Location) EtreCheck 553 MB (App Store) Google Chrome 199 MB (Google, Inc.) sharingd 87 MB (Apple) CalendarAgent 80 MB (Apple) Finder 78 MB (Apple) Top Processes by Network Use: Process Input / Output (Source - Location) mDNSResponder 33 KB / 27 KB (Apple) apsd 6 KB / 12 KB (Apple) assistantd 4 KB / 7 KB (Apple) rapportd 2 KB / 1 KB (Apple) netbiosd 522 B / 354 B (Apple) Virtual Memory Information: Available RAM 3.83 GB Free RAM 619 MB Used RAM 4.17 GB Cached files 3.23 GB Swap Used 0 B Software Installs (past 30 days): Install Date Name (Version) 2018-12-07 Gatekeeper Configuration Data (157) 2018-12-12 XProtectPlistConfigData (2101) 2018-12-14 MRTConfigData (1.38) 2019-01-05 EtreCheck (5.1) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access. End of report