EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-06 15:49:58 Download EtreCheckPro from https://etrecheck.com Runtime: 3:13 Performance: Excellent Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 518 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0128J 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 93.84 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 527 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.32 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.32 GB used) disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 121.02 GB (Shared - 93.84 GB used, 8.43 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 121.02 GB (Shared - 527 MB used, 8.43 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 121.02 GB (Shared - 2.15 GB used, 8.43 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 121.02 GB (Shared - 15.32 GB used, 8.43 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 121.02 GB (Shared - 4 MB used, 8.43 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en4: cellcom Interface en4: USB 10/100 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 2.25 GB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: About 2 days Notifications: Safari.app 191 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Old Applications: 44 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 175 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 159 Apple tasks [Running] 159 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-24) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-28) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2020-09-29) [Other] net.tunnelblick.tunnelblick.tunnelblickd.plist (? d38aca3f - installed 2019-12-14) Launch Agents: [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-24) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-24) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Other] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2019-09-12) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2021-07-21) Application /Applications/Dropbox.app [Running] Messenger (Facebook, Inc. - installed 2021-05-19) Application /Applications/Messenger.app [Not Loaded] Launcher Disabler (App Store - installed 2021-07-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2021-07-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HelperApp (App Store - installed 2021-06-01) Modern Login Item /Applications/WeTransfer.app/Contents/Library/LoginItems/HelperApp.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-07-30) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-04-14) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-04-14) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] SpeechSynthesisServer (Apple - installed 2020-01-01) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Internet Plug-ins: AdobePDFViewer: 20.012.20041 (Adobe Systems, Inc. - installed 2020-08-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-13) Backup: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2021-08-06 13:34:31 Last local snapshot: 2021-08-06 13:34:31 Performance: System Load: 2.33 (1 min ago) 2.75 (5 min ago) 2.48 (15 min ago) Nominal I/O speed: 0.30 MB/s File system: 24.84 seconds Write speed: 442 MB/s Read speed: 1632 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.08 % (Etresoft, Inc.) WindowServer 9.20 % (Apple) kernel_task 2.82 % (Apple) kernelmanagerd 1.60 % (Apple) com.apple.AppleUserHIDDrivers (4) 1.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (4) 323 MB (Apple) Dropbox (3) 303 MB (Dropbox, Inc.) Mail 275 MB (Apple) EtreCheckPro 241 MB (Etresoft, Inc.) com.apple.appkit.xpc.openAndSavePanelService (6) 185 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 12 MB / 2 MB (Apple) Mail 4 MB / 81 KB (Apple) Dropbox 2 MB / 985 KB (Dropbox, Inc.) webfilterproxyd 239 KB / 256 KB (Apple) netbiosd 108 KB / 36 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) kernelmanagerd 1 (Apple) syspolicyd 1 (Apple) com.apple.AppleUserHIDDrivers (4) 1 (Apple) trustd (4) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 40 MB Used RAM: 5.86 GB Cached files: 2.10 GB Available RAM: 2.14 GB Swap Used: 426 MB Software Installs (past 60 days): Install Date Name (Version) 2021-06-18 iMovie (10.2.4) 2021-07-07 XProtectPlistConfigData (2149) 2021-07-07 MRTConfigData (1.81) 2021-07-07 LINE (7.0.3) 2021-07-21 OneDrive (21.129.0627) 2021-07-30 WhatsApp (2.2126.15) 2021-08-04 Zoom (5.7.4.898) Clean up: ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Executable not found /Library/LaunchDaemons/net.tunnelblick.tunnelblick.tunnelblickd.plist /Applications/Tunnelblick.app/Contents/Resources/tunnelblickd Executable not found Diagnostics Information (past 7-30 days): 2021-08-06 01:53:03 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2021-08-05 12:27:37 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: dyld3 mode Bundle controller class: BrowserBundleController 2021-08-01 18:07:35 deleted Crash Executable: /System/Library/PrivateFrameworks/CacheDelete.framework/deleted Details: dyld3 mode BUG IN CLIENT OF LIBDISPATCH: Release of a suspended object 2021-08-01 03:32:38 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd End of report