Ericaâ  s iMac 2021-08-02
Page 1
EtreCheckPro version: 6.5.1 (6F003)
Report generated: 2021-08-02 17:15:43
Download EtreCheckPro from https://etrecheck.com
Runtime: 17:55
Performance: Poor
Problem: Computer is too slow
Description:
Very slow late 2015 iMac
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report shows poor performance. This is unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvem
ent.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
Hardware Information:
iMac (21.5-inch, Late 2015)
iMac Model: iMac16,1
1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867
BANK 1/DIMM0 - 4 GB DDR3 1867
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
iMac 1920 x 1080
Drives:
disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 1000.00 GB
disk1 [APFS Virtual drive] 1000.00 GB (Shared by 7 volumes)
disk1s1 - Macintosh HD - Data (APFS) (Shared - 852 KB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 283 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used)
disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 116.04 GB used)
disk1s6 - Update (APFS) (Shared - 614 KB used)
disk1s7 (APFS) [APFS Container] (Shared - 15.31 GB used)
disk1s7s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used)
disk2 - HGST TOURO S 1.00 TB
External USB 5 Gbit/s USB
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - G**D (Journaled HFS+) 999.86 GB (881.57 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD - Data
1000.00 GB (Shared - 852 KB used, 867.53 GB free)
Ericaâ  s iMac 2021-08-02
Page 2
APFS
Mount point: /Volumes/Macintosh HD - Data
disk1s2 - Preboot [APFS Preboot]
1000.00 GB (Shared - 283 MB used, 867.53 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
1000.00 GB (Shared - 1 MB used, 867.53 GB free)
APFS
Mount point: /System/Volumes/VM
disk1s5 - Macintosh HD - Data [APFS Virtual drive]
1000.00 GB (Shared - 116.04 GB used, 909.06 GB available, 867.53 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s6 - Update
1000.00 GB (Shared - 614 KB used, 867.53 GB free)
APFS
Mount point: /System/Volumes/Update
disk1s7s1 - Macintosh HD [APFS Snapshot]
1000.00 GB (Shared - 15.31 GB used, 909.06 GB available, 867.53 GB free)
APFS
Mount point: /
Read-only: Yes
disk2s2 - G**D
999.86 GB (881.57 GB used, 118.29 GB free)
Journaled HFS+
Mount point: /Volumes/G**D
Owners enabled: No
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 58.78 GB available
System Software:
macOS Big Sur 11.4 (20F71)
Time since boot: Less than an hour
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Old Applications:
33 x86-only apps
System Launch Daemons:
Ericaâ  s iMac 2021-08-02
Page 3
[Not Loaded] 36 Apple tasks
[Loaded] 180 Apple tasks
[Running] 145 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 180 Apple tasks
[Running] 138 Apple tasks
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-26)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-07-26)
[Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2021-07-28)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-28)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-28)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-07-22)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-05-10)
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-06-02)
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.pl
ist (Adobe Systems, Inc. - installed 2021-07-26)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-26)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-07-26)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-07-26)
[Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-07-26)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-28)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-07-22)
User Launch Agents:
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-07-28)
[Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2021-07-30)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-05-26)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-05-26)
User Login Items:
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-28)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-28)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] StartUpHelper (Spotify - installed 2021-05-27)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-26)
AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-26)
AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-06-26)
Backup:
Ericaâ  s iMac 2021-08-02
Page 4
Time Machine Not Configured!
Performance:
System Load: 2.40 (1 min ago) 2.23 (5 min ago) 2.19 (15 min ago)
Nominal I/O speed: 1.10 MB/s
File system: 47.54 seconds
Write speed: 61 MB/s
Read speed: 58 MB/s
CPU Usage Snapshot:
Type Overall
System: 16 %
User: 54 %
Idle: 30 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Google Chrome Helper (Renderer) (13) 37.22 % (Google, Inc.)
system_profiler (2) 30.54 % (Apple)
WindowServer 28.02 % (Apple)
Google Chrome Helper (GPU) 27.12 % (Google, Inc.)
trustd (4) 19.34 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Google Chrome Helper (Renderer) (13) 1.33 GB (Google, Inc.)
system_profiler (2) 538 MB (Apple)
Adobe CEF Helper (Renderer) 352 MB (Adobe Inc.)
EtreCheckPro 187 MB (Etresoft, Inc.)
Google Chrome 177 MB (Google, Inc.)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
mDNSResponder 176 KB / 54 KB (Apple)
apsd 28 KB / 77 KB (Apple)
trustd 20 KB / 2 KB (Apple)
rapportd 5 KB / 12 KB (Apple)
netbiosd 1 KB / 558 B (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 11 (Apple)
Adobe CEF Helper (GPU) 1 (Adobe Inc.)
parsec-fbf 1 (Apple)
Google Chrome 1 (Google, Inc.)
Finder 1 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 100 MB
Used RAM: 5.09 GB
Cached files: 2.81 GB
Available RAM: 2.91 GB
Swap Used: 0 B
Ericaâ  s iMac 2021-08-02
Page 5
Software Installs (past 60 days):
Install Date Name (Version)
2021-06-05 Respondus LockDown Browser (1)
2021-06-28 MRTConfigData (1.81)
2021-06-28 XProtectPlistConfigData (2149)
2021-07-22 Microsoft AutoUpdate (4.37.21071101)
2021-07-22 Microsoft Excel (16.51.21071101)
2021-07-22 Microsoft OneNote (16.51.21071101)
2021-07-22 Microsoft Outlook (16.51.21071101)
2021-07-22 Microsoft PowerPoint (16.51.21071101)
2021-07-22 Microsoft Word (16.51.21071101)
2021-07-26 Adobe Acrobat DC (Continuous) (21.005.20058)
Diagnostics Information (past 7-30 days):
2021-08-02 16:44:07 AdobeIPCBroker.app - Crash
Executable: /Library/Application Support/Adobe/*/AdobeIPCBroker.app
2021-07-30 19:27:58 The Sims 4.app - High CPU Use
Executable: ~/Applications/The Sims 4.app
2021-07-28 19:41:25 Adobe Acrobat.app - Hang
Executable: /Applications/Adobe Acrobat DC/Adobe Acrobat.app
End of report