EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-23 12:47:58 Download EtreCheck from https://etrecheck.com Runtime: 2:53 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 4 GB DDR3 1867 Video Information: AMD Radeon R9 M380 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 7 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 410.42 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 328 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk2s6 - U****e (APFS) (Shared - 897 KB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 7 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 410.42 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 328 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk2s6 - U****e (APFS) (Shared - 897 KB used) disk3 - WD My Passport 0748 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [Core Storage Container] 999.83 GB disk4 - M*****************c (Journaled HFS+) 999.49 GB (940.44 GB used) disk3s3 - Boot OS X (Journaled HFS+) 134 MB Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.02 TB (Shared - 410.42 GB used, 595.80 GB available, 590.61 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk2s2 - Preboot [APFS Preboot] 1.02 TB (Shared - 328 MB used, 590.61 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.02 TB (Shared - 2.15 GB used, 590.61 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD 1.02 TB (Shared - 15.05 GB used, 595.80 GB available, 590.61 GB free) APFS Mount point: / Read-only: Yes disk2s6 - U****e 1.02 TB (Shared - 897 KB used, 590.61 GB free) APFS Mount point: /System/Volumes/U****e disk4 - M*****************c 999.49 GB (940.44 GB used, 59.05 GB free) Journaled HFS+ Mount point: /Volumes/M*****************c Encrypted Network: Interface en0: Ethernet Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Printer sharing: Enabled System Software: macOS Big Sur 11.1 (20C69) Time since boot: About 15 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.rosettastone.rosettastonedaemon.plist Executable: /Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemon --config '/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemonConfiguration.txt' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist Executable: /opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/LogMeIn.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Apps: 14 32-bit Applications: 36 32-bit apps Kernel Extensions: /Library/Extensions CanonCUPSFAXUSBClassDriver.kext (4.15.2 - SDK 10.14) acsock.kext (4.7.1 - SDK 10.13) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 170 Apple tasks [Running] 143 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 179 Apple tasks [Running] 144 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.cisco.anyconnect.gui.plist (? e1a9d14d - installed 2019-12-26) [Loaded] com.cisco.anyconnect.notification.plist (? 8b01cb06 - installed 2019-12-26) [Other] com.epson.Epson_Low_Ink_Reminder.launcher.plist (? e5b56ea9 - installed 2015-01-19) [Other] com.epson.esua.launcher.plist (? 70512568 - installed 2018-08-02) [Other] com.epson.eventmanager.agent.plist (? cd93600d - installed 2016-12-08) [Other] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2016-12-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-15) [Other] com.rosettastone.rosettastonedaemon.plist (? fb2f5604 - installed 2015-04-10) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2020-10-14) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2020-10-14) [Running] org.chromium.chromoting.plist (Google, Inc. - installed 2020-12-03) Launch Daemons: [Other] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-11-24) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2019-06-19) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-10-05) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-15) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-10-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-11-11) User Launch Agents: [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2018-02-22) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-13) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2018-02-22) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.465 (? - installed 2020-12-08) Flash Player: 32.0.0.465 (? - installed 2020-12-08) LogMeIn: 1.0.1001 (? - installed 2014-10-28) LogMeInSafari32: 1.0.1001 (LogMeIn, Inc. - installed 2014-10-28) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-11-10) Silverlight: 5.1.50428.0 (? - installed 2016-09-08) JavaAppletPlugin: (?) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Grammarly for Safari (App Store - installed 2020-11-25) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-11-24) Backup: Time Machine information not available without Full Drive Access. 10 local snapshots Oldest local snapshot: 2020-12-22 13:17:50 Last local snapshot: 2020-12-23 12:25:59 Performance: System Load: 2.23 (1 min ago) 1.28 (5 min ago) 1.12 (15 min ago) Nominal I/O speed: 0.59 MB/s File system: 27.94 seconds Write speed: 239 MB/s Read speed: 513 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 16.04 % (?) EtreCheck 14.66 % (App Store) Backup and Sync 0.13 % (Google, Inc.) sharingd 0.04 % (Apple) ControlCenter 0.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Backup and Sync 944 MB (Google, Inc.) EtreCheck 596 MB (App Store) Safari 508 MB (Apple) App Store 226 MB (Apple) Finder 203 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 6 MB / 1 MB (?) com.apple.WebKit.Networking.xpc 785 KB / 107 KB (Apple) ChromeRemoteDesktopHost.app 7 KB / 7 KB (Google, Inc.) FinderSync.appex 7 KB / 2 KB (Microsoft Corporation) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.74 GB Used RAM: 9.87 GB Cached files: 4.40 GB Available RAM: 6.13 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-25 Grammarly for Safari (9.22) 2020-11-26 YI Home (1.1.9) 2020-12-01 Export for iTunes (2.2.1) 2020-12-01 Keynote (10.0) 2020-12-01 Canon MF Printer Driver (10.11.5) 2020-12-01 Canon ScanGear MF (2.15.5) 2020-12-08 Adobe Flash Player 2020-12-10 GarageBand (10.4.2) 2020-12-15 Chrome Remote Desktop Host 2020-12-15 iMovie (10.2.2) 2020-12-15 Microsoft AutoUpdate 2020-12-16 macOS 11.1 (11.1) 2020-12-16 MRTConfigData (1.72) 2020-12-17 XProtectPlistConfigData (2137) 2020-12-23 EtreCheck (5.6.4) Clean up: /Library/LaunchAgents/com.epson.eventmanager.agent.plist /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager Executable not found /Library/LaunchAgents/com.epson.Epson_Low_Ink_Reminder.launcher.plist /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent Executable not found /Library/LaunchAgents/com.epson.esua.launcher.plist /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report