EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-07-07 11:30:28 Download EtreCheckPro from https://etrecheck.com Runtime: 8:05 Performance: Below Average Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 9 volumes) disk1s1 - Macintosh HD - Data (APFS) (Shared - 1 MB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 541 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.15 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 192.35 GB used) disk1s6 - Untitled (APFS) (Shared - 1 MB used) disk1s7 - U********2 (APFS) (Shared - 1 MB used) disk1s8 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s8s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s9 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data 1000.00 GB (Shared - 1 MB used, 786.14 GB available, 786.13 GB free) APFS Mount point: /Volumes/Macintosh HD - Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 541 MB used, 786.13 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 786.13 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 192.35 GB used, 893.76 GB available, 786.13 GB free) APFS Mount point: /System/Volumes/Data disk1s8s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.31 GB used, 893.76 GB available, 786.13 GB free) APFS Mount point: / Read-only: Yes disk1s9 - Update 1000.00 GB (Shared - 3 MB used, 786.13 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.77 TB available Printer sharing: Enabled Remote login: Enabled System Software: macOS Big Sur 11.4 (20F71) Time since boot: About an hour Notifications: Citrix Casting.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Running app: ~/Library/Printers/Canon TR8500 series.app/Contents/MacOS/PrinterProxy Login Item: ~/Library/Printers/Canon TR8500 series.app Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 1 Kernel Extensions: /Library/Extensions [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.90 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 174 Apple tasks [Running] 143 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 181 Apple tasks [Running] 146 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-06-29) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-05-10) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-05-10) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-11) [Running] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-06-18) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-06-18) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-06-18) [Running] com.citrix.WebLauncher.plist (Citrix Systems, Inc. - installed 2021-06-18) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-05) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-17) [Not Loaded] com.oracle.java.Java-Updater.plist (? f564d74d - installed 2021-04-07) [Other] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-01-17) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-05-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-05-15) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-06-29) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-05-10) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-06-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-17) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2021-05-29) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-05-10) [Running] com.citrixfiles.ens.service.plist (Citrix Systems, Inc. - installed 2021-05-15) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-05-07) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-05-07) User Login Items: [Running] CIJSULAgent (Canon Inc. - installed 2020-07-03) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] JustJoinHelper (App Store - installed 2020-12-05) Modern Login Item /Applications/JustJoin.app/Contents/Library/LoginItems/JustJoinHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-06-25) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Running] Canon TR8500 series (? - installed 2021-05-07) Application ~/Library/Printers/Canon TR8500 series.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-11) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-11) JavaAppletPlugin: Java 8 Update 291 build 10 (? - installed 2021-05-29) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-06-29) Safari Extensions: DataCharacter (Cary Lipka - installed 2021-04-21) MajorLauncher (Iann Marsh - installed 2021-04-19) 3rd Party Preference Panes: Java (? - installed 2021-04-08) ParagonNTFS (Paragon Software GmbH - installed 2020-01-17) Backup: Time Machine Not Configured! Performance: System Load: 1.51 (1 min ago) 1.76 (5 min ago) 1.32 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 40.41 seconds Write speed: 52 MB/s Read speed: 71 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.46 % (Etresoft, Inc.) WindowServer 5.38 % (Apple) kernel_task 2.32 % (Apple) Adobe CEF Helper (GPU) 0.42 % (Adobe Inc.) useractivityd 0.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 600 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (12) 375 MB (Apple) MTLCompilerService (21) 214 MB (Apple) Adobe CEF Helper (Renderer) (2) 208 MB (Adobe Inc.) com.apple.appkit.xpc.openAndSavePanelService (4) 207 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 421 KB (Apple) rapportd 22 KB / 5 KB (Apple) trustd 11 KB / 1 KB (Apple) apsd 5 KB / 7 KB (Apple) ReceiverHelper 9 KB / 1 KB (Citrix Systems, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) Adobe CEF Helper (GPU) 0 (Adobe Inc.) Adobe CEF Helper (Renderer) (2) 0 (Adobe Inc.) bluetoothd 0 (Apple) launchd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 32 MB Used RAM: 5.48 GB Cached files: 2.49 GB Available RAM: 2.52 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-05-15 Citrix Files (1.0.0) 2021-05-15 Adobe Acrobat DC (21.001.20155) (21.001.20155) 2021-05-15 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155) 2021-05-29 Java 8 Update 291 (1.8.291.10) 2021-06-02 Pages (11.1) 2021-06-11 macOS 11.4 (11.4) 2021-06-11 Adobe Acrobat DC (21.005.20048) (21.005.20048) 2021-06-11 Adobe Acrobat Reader DC (21.005.20048) (21.005.20048) 2021-06-17 Microsoft AutoUpdate (4.36.21061301) 2021-06-17 Microsoft OneNote (16.50.21061301) 2021-06-17 Microsoft Outlook (16.50.21061301) 2021-06-17 Microsoft PowerPoint (16.50.21061301) 2021-06-17 Microsoft Word (16.50.21061301) 2021-06-25 Citrix Workspace (21.06.0) 2021-06-28 XProtectPlistConfigData (2149) 2021-06-28 MRTConfigData (1.81) Diagnostics Information (past 7-30 days): End of report