EtreCheckPro version: 6.7.3 (67033) Report generated: 2022-12-21 20:40:53 Download EtreCheckPro from https://etrecheck.com Runtime: 3:20 Performance: Excellent Problem: Computer is too slow Description: Music App is taking up 99% of the CPU at times. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Supported iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 40 GB RAM - Upgradeable BANK 0/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 LG HDR 4K 3840 x 2160 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s2 - Preboot (APFS) [APFS Preboot] (75 MB used) disk2s3 - Recovery (APFS) [Recovery] (526 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 - Macintosh HD (APFS) (938.67 GB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Container] 27.69 GB disk3 - WD My Book 25EE 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 4.00 TB disk8 [APFS Virtual drive] 4.00 TB (Shared by 3 volumes) disk8s1 - i*******B (APFS) (1.79 TB used) disk8s2 - Update (APFS) (66 KB used) disk8s3 - T************B (APFS) (1.85 TB used) disk4 - Samsung PSSD T7 2.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 2.00 TB disk6 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk6s1 - 2************************* - Data (APFS) [APFS Virtual drive] (505.21 GB used) disk6s2 - Preboot (APFS) [APFS Preboot] (335 MB used) disk6s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk6s4 - VM (APFS) [APFS VM] (1 MB used) disk6s5 (APFS) [APFS Container] (15.41 GB used) disk6s5s1 - 2***********************y (APFS) [APFS Snapshot] (15.41 GB used) disk6s6 - Update (APFS) (1 MB used) disk5 - WD easystore 25FB 4.00 TB External USB 5 Gbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - T*****************0 (Journaled HFS+) 2.00 TB (1.69 TB used) disk5s3 [APFS Container] 2.00 TB disk7 [APFS Virtual drive] 2.00 TB (Shared by 2 volumes) disk7s1 - i************0 (APFS) (1.93 TB used) disk7s2 - Update (APFS) (66 KB used) Mounted Volumes: disk2s5 - Macintosh HD Filesystem: APFS Mount point: /Volumes/Macintosh HD Used: 938.67 GB Shared values Size: 1.03 TB Free: 81.74 GB Available: 85.10 GB disk5s2 - T*****************0 Filesystem: Journaled HFS+ Mount point: /Volumes/T*****************0 Used: 1.69 TB Size: 2.00 TB Free: 309.21 GB disk6s1 - 2************************* - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 505.21 GB Shared values Size: 2.00 TB Free: 1.48 TB disk6s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 335 MB Shared values Size: 2.00 TB Free: 1.48 TB disk6s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 2.00 TB Free: 1.48 TB disk6s5s1 - 2***********************y [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.41 GB Shared values Size: 2.00 TB Free: 1.48 TB disk6s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 1 MB Shared values Size: 2.00 TB Free: 1.48 TB disk7s1 - i************0 Filesystem: APFS Mount point: /Volumes/i************0 Owners enabled: No Used: 1.93 TB Shared values Size: 2.00 TB Free: 72.07 GB disk8s1 - i*******B Filesystem: APFS Mount point: /Volumes/i*******B Owners enabled: No Used: 1.79 TB Shared values Size: 4.00 TB Free: 363.62 GB disk8s3 - T************B Filesystem: APFS Mount point: /Volumes/T************B Used: 1.85 TB Shared values Size: 4.00 TB Free: 363.62 GB Network: Interface usbmodem003NTNHK75432: USB Controls Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6.2 (21G320) Time since boot: About 2 hours Notifications: CCC Dashboard.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 23 Old Applications: 14 x86-only apps Kernel Extensions: /Applications/Toast 16 Titanium/Toast Audio Assistant.app [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) /Applications/Toast 16 Titanium/Toast Titanium.app [Not Loaded] TDIXController.kext - com.roxio.TDIXController (2.0) /Applications/VMware Fusion.app [Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.20.5.0 (VMware, Inc., 20.5.0) [Not Loaded] vmnet.kext - com.vmware.kext.vmnet (VMware, Inc., 12.2.4) [Not Loaded] vmmon.kext - com.vmware.kext.vmx86 (VMware, Inc., 12.2.4) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 195 Apple tasks [Running] 148 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 175 Apple tasks [Running] 165 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-11-12) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-15) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-12-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-11-11) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-09) [Loaded] com.omnigroup.OmniSoftwareUpdate.OSUInstallerPrivilegedHelper.7.plist (The Omni Group - installed 2022-11-29) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, Inc. - installed 2022-07-19) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, Inc. - installed 2022-07-19) Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-12-15) [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2022-12-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-12-14) User Login Items: [Running] CCC Dashboard (Bombich Software, Inc. - installed 2022-10-30) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Running] Carbon Copy Cloner (Bombich Software, Inc. - installed 2022-10-30) Application /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-11-07) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-12-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-12-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Jumpcut (Steve COOK - installed 2022-05-25) Application /Applications/Utilities/Jumpcut.app [Loaded] JumpcutHelper (Steve COOK - installed 2022-05-25) Modern Login Item /Applications/Utilities/Jumpcut.app/Contents/Library/LoginItems/JumpcutHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-11-05) Modern Login Item /Applications/Utilities/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2021-12-02) Modern Login Item /Volumes/Macintosh HD/A**********s/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-12-02) Modern Login Item /Volumes/Macintosh HD/A**********s/U*******s/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-12-02) Modern Login Item /Volumes/Macintosh HD/A**********s/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] LaunchAtLoginHelper (Romans Kisils - installed 2021-12-02) Modern Login Item /Volumes/Macintosh HD/A**********s/eqMac.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2021-12-02) Modern Login Item /Volumes/Macintosh HD/L*****y/P******s/hp/F********s/H**************************k/V******s/1.0/H*****s/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Audio Plug-ins: ACE: 11.8.3 (Rogue Amoeba Software, Inc. - installed 2022-11-13) Backup: Time Machine information is limited without Full Disk Access Destinations: T*****************0 [Local] T************B [Local] (Last used) 9 local snapshots Oldest local snapshot: 2022-12-21 09:53:36 Last local snapshot: 2022-12-21 20:25:00 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.28 (1 min ago) 2.28 (5 min ago) 2.02 (15 min ago) Nominal I/O usage: 0.98 MB/s File system: 24.17 seconds Write speed: 835 MB/s Read speed: 962 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 10 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Music 84.48 % (Apple) AMPLibraryAgent 45.88 % (Apple) EtreCheckPro 13.06 % (Etresoft, Inc.) kernel_task 5.95 % (Apple) CloneKitService 4.76 % (Bombich Software, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (16) 4.13 GB (Apple) AMPLibraryAgent 1.06 GB (Apple) Safari 984 MB (Apple) EtreCheckPro 918 MB (Etresoft, Inc.) Music 912 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 3 MB / 456 KB (Apple) Mail 2 MB / 515 KB (Apple) com.apple.WebKit.Networking 1 MB / 342 KB (Apple) AirPlayXPCHelper 689 KB / 251 KB (Apple) rapportd 47 KB / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) AMPLibraryAgent 20 (Apple) WindowServer 2 (Apple) CloneKitService 2 (Bombich Software, Inc.) coreaudiod 1 (Apple) bluetoothd 1 (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 12.03 GB Used RAM: 18.55 GB Cached files: 9.41 GB Available RAM: 21.45 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-11-09 macOS 12.4 (12.4) 2022-11-09 MRTConfigData (1.93) 2022-11-09 macOS 12.6.1 (12.6.1) 2022-11-10 XProtectPlistConfigData (2165) 2022-11-11 Microsoft Office (16.68.22121100) 2022-11-19 Mobile Device (1.0.0.0) 2022-11-25 GarageBand (10.4.7) 2022-11-27 Numbers (12.1) 2022-12-08 XProtectPayloads (86) 2022-12-09 Microsoft Teams (1.00.531156) 2022-12-14 Microsoft AutoUpdate (4.54.22121100) 2022-12-14 Microsoft Excel (16.68.22121100) 2022-12-14 Microsoft OneNote (16.68.22121100) 2022-12-14 Microsoft Outlook (16.68.22121100) 2022-12-14 Microsoft PowerPoint (16.68.22121100) 2022-12-14 Microsoft Word (16.68.22121100) 2022-12-15 Safari (16.2) 2022-12-15 macOS 12.6.2 (12.6.2) Diagnostics Information (past 7-30 days): 2022-12-21 18:25:55 Music.app - High CPU Use (5 times) Executable: /System/Applications/Music.app 2022-12-21 18:11:34 mdsync - High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-12-21 18:10:10 bluetoothd - Crash (4 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2022-12-21 13:26:40 photoanalysisd - High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-12-21 09:59:54 media-indexer - High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-indexer.xpc/Contents/MacOS/media-indexer 2022-12-20 15:39:43 lsd - Crash (2 times) Executable: /usr/libexec/lsd Details: libsystem_c.dylib: abort() called 2022-12-20 09:43:29 signpost_reporter - High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2022-12-19 13:01:11 com.apple.WebKit.WebContent - High CPU Use (3 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-12-15 14:25:35 backupd - High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd End of report