EtreCheck version: 5.2 (5029) Report generated: 2019-06-07 17:15:26 Download EtreCheck from https://etrecheck.com Runtime: 1:31 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Computer is crashing, battery not charging, kernel task using all proc essing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (15-inch, 2017) MacBook Pro Model: MacBookPro14,3 1 2,9 GHz Intel Core i7 (i7-7820HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok Battery: Health = Normal - Cycle count = 453 Video Information: Intel HD Graphics 630 - VRAM: 1536 MB Color LCD 3360 x 2100 Radeon Pro 560 - VRAM: 4 GB Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes) disk1s1 - SSD (APFS) (Shared - 403.13 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - SSD 499.96 GB (95.04 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] (Shared - 1.07 GB used) APFS Mount point: /private/var/vm Network: Interface en7: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.5 (18F132) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK 32-bit Applications: 8 32-bit apps Kernel Extensions: /Library/Extensions FTDIKext.kext (1.0 - SDK 10.14) Dropbox.kext (1.9.3 - SDK 10.14) Wacom Tablet.kext (Wacom Tablet 6.3.34-1 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 173 Apple tasks [Running] 112 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 181 Apple tasks [Running] 118 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2019-05-06) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-05-06) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-05-06) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-16) [Running] com.extensis.FMCore.plist (Extensis - installed 2019-05-06) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-05-22) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-05-03) [Running] com.wacom.DisplayMgr.plist (Wacom Technology Corp. - installed 2019-05-03) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2019-05-03) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-05-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-05-06) [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2019-05-06) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-05-06) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04) [Loaded] com.binarynights.ForkLiftHelper.plist (BinaryNights LLC - installed 2019-05-05) [Loaded] com.extensis.plugin-install-helper.plist (Extensis - installed 2019-05-06) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-05-05) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-05-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-04-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2019-05-05) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2019-05-03) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2019-05-04) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-05-05) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2019-05-23) User Login Items: Alfred.app (App Store - installed 2019-05-05) (Application - /Applications/Alfred.app) Dropbox.app (Dropbox, Inc. - installed 2019-06-06) (Application - /Applications/Dropbox.app) ForkLiftMini (BinaryNights LLC - installed 2019-05-05) (Modern Login Item - /Applications/ForkLift.app/Contents/Library/LoginItems/ForkLiftMini.app) Jolt of Caffeine Helper (App Store - installed 2019-05-05) (Modern Login Item - /Applications/Jolt of Caffeine.app/Contents/Library/LoginItems/Jolt of Caffeine Helper.app) Magnet.app (App Store - installed 2019-05-05) (Application - /Applications/Magnet.app) NordVPNLauncher (App Store - installed 2019-05-05) (Modern Login Item - /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app) TemperatureGaugeHelper (App Store - installed 2019-05-05) (Modern Login Item - /Applications/Temperature Gauge.app/Contents/Library/LoginItems/TemperatureGaugeHelper.app) Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-15) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-05-06) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-15) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-22) BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-22) AirPlay: 2.0 (Apple - installed 2019-05-22) AppleAVBAudio: 740.1 (Apple - installed 2019-05-22) BridgeAudioSP: 5.46 (Apple - installed 2019-05-22) iSightAudio: 7.7.3 (Apple - installed 2019-05-22) 3rd Party Preference Panes: WacomTablet (installed 2019-05-03) Time Machine: Time Machine Not Configured! Performance: System Load: 1.10 (1 min ago) 1.34 (5 min ago) 1.45 (15 min ago) Nominal I/O speed: 2.83 MB/s File system: 24.75 seconds Write speed: 1978 MB/s Read speed: 2452 MB/s CPU Usage Snapshot: Type Overall System 2 % User 2 % Idle 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 22.51 % (?) EtreCheck 9.49 % (App Store) Temperature Gauge 1.11 % (App Store) Creative Cloud 0.48 % (Adobe Systems, Inc.) com.apple.WebKit.WebContent (34) 0.47 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 973 MB (App Store) Safari 382 MB (Apple) App Store 291 MB (Apple) ForkLift 290 MB (BinaryNights LLC) Dropbox 266 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 295 KB / 491 KB (Dropbox, Inc.) com.apple.WebKit.Networking 348 KB / 246 KB (Apple) mDNSResponder 234 KB / 76 KB (Apple) biometrickitd 68 KB / 114 KB (Apple) apsd 7 KB / 8 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 145 MB Used RAM: 10.36 GB Cached files: 5.50 GB Available RAM: 5.64 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-05-15 Adobe Acrobat Reader DC (19.012.20034) 2019-05-15 Microsoft Outlook 2019-05-15 Microsoft OneNote 2019-05-15 Microsoft Excel 2019-05-15 Battery Monitor (2.4.3) 2019-05-15 Microsoft PowerPoint 2019-05-15 Microsoft Word 2019-05-22 Microsoft AutoUpdate 2019-05-22 Wacom Tablet 2019-06-04 Gatekeeper Configuration Data (167) 2019-06-05 WhatsApp (0.3.3328) 2019-06-06 OmniPlan (3.12.3) 2019-06-07 EtreCheck (5.2) End of report