EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-15 14:59:18 Download EtreCheckPro from https://etrecheck.com Runtime: 2:06 Performance: Excellent Problem: Other problem Description: Favorites not saving in Safari Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Low disk space - This computer is running low on free hard drive space. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (13-inch, M3, 2024) Status: Supported MacBook Air Model: Mac15,12 Apple M3 (m3) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 31 Video Information: Apple M3 Color LCD 2560 x 1664 Drives: disk0 - APPLE SSD AP0256Z 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 0% used, 3.02 TB written, 100% health, 9 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.24 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (7.06 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.04 GB used) disk3s4 - Update (APFS) (7 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (167.29 GB used) disk3s6 - VM (APFS) [APFS VM] (2.15 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (2.02 GB used) disk2s2 - Update (APFS) (3 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 506 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.24 GB Shared values Size: 245.11 GB Free: 56.19 GB Available: 192.12 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 7.06 GB Shared values Size: 245.11 GB Free: 56.19 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 7 MB Shared values Size: 245.11 GB Free: 56.19 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 167.29 GB Shared values Size: 245.11 GB Free: 56.19 GB Available: 192.12 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 245.11 GB Free: 56.19 GB deb [SMB 3.0.2] Server: S*************************************l Share: /deb Local user: D***a Remote user: c***********************************************************************2 Mount point: /Volumes/deb/ Options: nodev nosuid USB: USB 3.1 bus USB 3.1 bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Firewall: Blocked apps: None System Software: macOS Sequoia 15.4 (24E248) Installed 2025-04-01 Time since boot: About 7 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple, Microsoft Defender, and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK System Extensions: [Not Loaded] Malwarebytes Engine - version 5.13.3 (Malwarebytes Corporation - installed 2025-04-13) Application: /Applications/Malwarebytes.app - version 5.13.3 (Malwarebytes Corporation - installed 2025-04-13) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 189 Apple tasks [Running] 185 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 187 Apple tasks [Running] 241 Apple tasks Launch Daemons: [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2025-04-13) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-5.13.3.2284.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2025-04-13) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2024-12-02) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2025-01-15) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.fresno.uninstall.plist (Microsoft Corporation - installed 2024-12-16) Command: /Library/Application Support/Microsoft/Defender/uninstall/install_helper execute --path '/Library/Application Support/Microsoft/Defender/uninstall/uninstall' --args --post-uninstall-hook [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2024-12-02) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2025-04-13) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2024-12-02) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Other] com.microsoft.SyncReporter.plist (Not signed - installed 2025-03-01) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-18) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-21) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-04-12) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-12-27) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-12-27) User Login Items: [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 781 Apple apps 27 3rd party apps 7 x86-only apps No unsigned apps App Extensions: Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine information is limited without Full Disk Access Destinations: B****P [Local] (Last used) B********************r [Local] One local snapshot Oldest local snapshot: 2025-03-17 10:09:39 Last local snapshot: 2025-03-17 10:09:39 Performance: System Load: 2.79 (1 min ago) 2.92 (5 min ago) 3.55 (15 min ago) Nominal I/O usage: 0.10 MB/s File system: 7.58 seconds Write speed: 2169 MB/s Read speed: 2649 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 11.52 % (Apple) EtreCheckPro 10.94 % (Etresoft, Inc.) launchd 9.76 % (Apple) UniversalControl 5.24 % (Apple) airportd 3.78 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (18) 3.18 GB (Apple) EtreCheckPro 1.18 GB (Etresoft, Inc.) Google Chrome Helper (Renderer) (14) 953 MB (Google LLC) com.apple.appkit.xpc.openAndSavePanelService (5) 226 MB (Apple) Safari 216 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 71 MB / 37 MB (Apple) com.apple.WebKit.Networking 73 MB / 2 MB (Apple) apsd 1015 KB / 588 KB (Apple) netbiosd 375 KB / 112 KB (Apple) cloudd 179 KB / 166 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) com.apple.DriverKit-AppleBCMWLAN 1 (Apple) RTProtectionDaemon 0 (Malwarebytes Corporation) com.apple.WebKit.WebContent (18) 0 (Apple) Microsoft Excel 0 (Microsoft Corporation) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 70 MB Used RAM: 12.00 GB Cached files: 3.94 GB Available RAM: 4.00 GB Swap Used: 426 MB Software Installs (past 60 days): Install Date Name (Version) 2025-02-16 Microsoft OneDrive (25.25.209) - Installer 2025-02-18 macOS 15.3.1 (15.3.1) - Software update 2025-02-18 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-02-24 Microsoft Outlook (16.95.25032931) - Installer 2025-02-26 Microsoft Outlook (16.95.25032931) - Installer 2025-02-26 XProtectCloudKitUpdate (5288) - XProtectUpdateService 2025-02-28 XProtectPlistConfigData (5288) - Software update 2025-03-01 Microsoft OneDrive (25.25.209) - Installer 2025-03-04 XProtectPlistConfigData (5289) - Software update 2025-03-04 XProtectPayloads (151) - Software update 2025-03-05 Malwarebytes for Mac (1.0) - Installer 2025-03-07 Microsoft OneDrive (25.25.209) - Installer 2025-03-09 "Malwarebytes for Mac Uninstaller" - Installer 2025-03-11 Microsoft OneNote (16.95.25031528) - Installer 2025-03-11 Microsoft Excel (16.95.25040241) - Installer 2025-03-11 Microsoft Outlook (16.95.25032931) - Installer 2025-03-11 Microsoft PowerPoint (16.95.25040241) - Installer 2025-03-11 Microsoft Word (16.95.25040241) - Installer 2025-03-11 XProtectCloudKitUpdate (5290) - XProtectUpdateService 2025-03-12 XProtectPlistConfigData (5290) - Software update 2025-03-12 macOS 15.3.2 (15.3.2) - Software update 2025-03-12 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-03-17 Malwarebytes for Mac (1.0) - Installer 2025-03-17 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-03-17 macOS 15.3.2 (15.3.2) - Software update 2025-03-18 MRTConfigData (1.93) - Software update 2025-03-18 Gatekeeper Compatibility Data (1.0) - Software update 2025-03-19 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-19 Microsoft Excel (16.95.25040241) - Installer 2025-03-19 Microsoft OneNote (16.95.25031528) - Installer 2025-03-19 Microsoft Outlook (16.95.25032931) - Installer 2025-03-19 Microsoft PowerPoint (16.95.25040241) - Installer 2025-03-19 Microsoft Word (16.95.25040241) - Installer 2025-03-21 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-25 Malwarebytes for Mac (1.0) - Installer 2025-03-26 Microsoft Outlook (16.95.25032931) - Installer 2025-03-27 XProtectCloudKitUpdate (5291) - XProtectUpdateService 2025-03-27 XProtectPlistConfigData (5291) - Software update 2025-04-01 macOS 15.4 (15.4) - Software update 2025-04-01 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-04-01 XProtectCloudKitUpdate (5292) - XProtectUpdateService 2025-04-02 XProtectPlistConfigData (5292) - Software update 2025-04-02 Microsoft Excel (16.95.25040241) - Installer 2025-04-02 Microsoft Outlook (16.95.25032931) - Installer 2025-04-02 Microsoft PowerPoint (16.95.25040241) - Installer 2025-04-02 Microsoft Word (16.95.25040241) - Installer 2025-04-04 Microsoft Excel (16.95.25040241) - Installer 2025-04-04 Microsoft PowerPoint (16.95.25040241) - Installer 2025-04-04 Microsoft Word (16.95.25040241) - Installer 2025-04-05 Numbers (14.4) - App Store 2025-04-05 Keynote (14.4) - App Store 2025-04-08 XProtectCloudKitUpdate (5293) - XProtectUpdateService 2025-04-09 XProtectPlistConfigData (5293) - Software update 2025-04-13 Malwarebytes for Mac (1.0) - Installer Clean up: /Library/LaunchAgents/com.microsoft.SyncReporter.plist /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter Executable not found /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 60 days): 2025-04-14 11:40:11 spotlightknowledged High CPU Use (6 times) First occurrence: 2025-04-08 09:54:42 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-04-13 08:15:37 launchservicesd Crash (4 times) First occurrence: 2025-04-13 07:56:40 Executable: /System/Library/CoreServices/launchservicesd 2025-04-12 10:08:00 com.apple.WebKit.WebContent Crash Details: Safari 2025-04-09 08:07:35 Safari Crash Executable: /System/Volumes/Preboot/Cryptexes/App/System/Applications/Safari.app End of report