EtreCheck version: 5.7.2 (5247) Report generated: 2022-01-28 11:23:05 Download EtreCheck from https://etrecheck.com Runtime: 4:03 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - M**************D (APFS) (Shared - 15.69 GB used) disk1s2 - M*************************D (APFS) (Shared - 381.47 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared) disk1s6 - Update (APFS) (Shared) disk2 - LaCie Mobile SSD 1.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 1000.00 GB disk4 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk4s1 - M*********** - Data (APFS) [APFS Virtual drive] (Shared - 387.25 GB used) disk4s2 - Update (APFS) (Shared - 1 MB used) disk4s3 (APFS) [APFS Container] (Shared) disk4s3s1 - M*********p (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk4s4 - Preboot (APFS) [APFS Preboot] (Shared - 302 MB used) disk4s5 - Recovery (APFS) [Recovery] (Shared) disk4s6 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk3 - LaCie Mobile Drive 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - B*******D (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (1.43 TB used) Mounted Volumes: disk1s1 - M**************D 1000.00 GB (Shared - 15.69 GB used, 591.59 GB free) APFS Mount point: /Volumes/M**************D Read-only: Yes disk1s2 - M*************************D 1000.00 GB (Shared - 381.47 GB used, 594.13 GB available, 591.59 GB free) APFS Mount point: /Volumes/M*************************D disk3s2 - B*******D 2.00 TB (1.43 TB used, 568.22 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/B*******D disk4s1 - M*********** - Data [APFS Virtual drive] 1000.00 GB (Shared - 387.25 GB used, 636.12 GB available, 595.39 GB free) APFS Mount point: /System/Volumes/Data disk4s2 - Update 1000.00 GB (Shared - 1 MB used, 595.39 GB free) APFS Mount point: /System/Volumes/Update disk4s3s1 - M*********p [APFS Snapshot] 1000.00 GB (Shared - 15.75 GB used, 636.12 GB available, 595.39 GB free) APFS Mount point: / Read-only: Yes disk4s4 - Preboot [APFS Preboot] 1000.00 GB (Shared - 302 MB used, 595.39 GB free) APFS Mount point: /System/Volumes/Preboot disk4s6 - VM [APFS VM] 1000.00 GB (Shared - 1 MB used, 595.39 GB free) APFS Mount point: /System/Volumes/VM Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Screen sharing: Enabled System Software: 12.2 12.2 (21D49) Time since boot: Less than an hour Notifications: Microsoft Teams.app 18 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard9/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard9/VideoGuard9.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/npDDRia.plugin Apps: 7 Kernel Extensions: /Library/Extensions JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (Sony Imaging Products & Solutions Inc., 1.5.1.03180 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 187 Apple tasks [Running] 146 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 198 Apple tasks [Running] 144 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-08-27) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.ElementsAutoCreator-18.0.plist (Adobe Systems, Inc. - installed 2020-09-13) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-12) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-12) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-09-24) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-01-14) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-09-13) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-12) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-06-02) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-24) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-24) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-08) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-11-23) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-11) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-09-13) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-12) [Loaded] com.cisco.videoguard10.plist (? 0 - installed 2022-01-22) [Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2022-01-22) [Loaded] com.cisco.videoguard9.plist (? 0 - installed 2022-01-22) [Loaded] com.cisco.videoguard9.uninstall.plist (? 0 - installed 2022-01-22) [Other] com.cisco.videoguardmonitor.plist (? 0 - installed 2022-01-22) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-01-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-01-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2022-01-23) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] CompressorHelper (App Store - installed 2020-08-30) Modern Login Item /Volumes/M*************************D/A**********s/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app Internet Plug-ins: npDDRia: 0.0.14.5 (? - installed 2022-01-23) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-01-23) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-01-23) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. 12 local snapshots Oldest local snapshot: 2022-01-27 13:05:57 Last local snapshot: 2022-01-28 11:16:10 Performance: System Load: 7.54 (1 min ago) 5.12 (5 min ago) 3.23 (15 min ago) Nominal I/O speed: 39.59 MB/s File system: 36.42 seconds Write speed: 475 MB/s Read speed: 528 MB/s CPU Usage Snapshot: Type Overall System: 15 % User: 81 % Idle: 4 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 370.79 % (?) EtreCheck 13.25 % (App Store) mdwrite 0.33 % (Apple) ControlCenter 0.24 % (Apple) CoreServicesUIAgent 0.10 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 638 MB (App Store) Finder 96 MB (Apple) Dock 82 MB (Apple) IMDPersistenceAgent 75 MB (Apple) Safari 66 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 1 MB / 332 KB (?) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 145 MB Used RAM: 4.46 GB Cached files: 11.40 GB Available RAM: 11.54 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2022-01-22 macOS 12.1 (12.1) 2022-01-23 MRTConfigData (1.86) 2022-01-27 XProtectPlistConfigData (2154) 2022-01-28 Final Cut Pro X Supplemental Content (1.0) 2022-01-28 macOS 12.2 (12.2) Diagnostics Information (past 7-30 days): 2022-01-28 10:48:03 Kernel Panic (2 times) Details: panic(cpu 1 caller 0xffffff801bb049ad): userspace watchdog timeout: no successful checkins from logd in 120 seconds 2022-01-28 03:36:37 photoanalysisd - High CPU Use (20 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-01-27 16:14:55 Music.app - High CPU Use (2 times) Executable: /System/Applications/Music.app 2022-01-27 12:04:48 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report