EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-11 16:59:14 Download EtreCheckPro from https://etrecheck.com Runtime: 4:24 Performance: Good Problem: Other problem Description: Emails very slow to send sometimes Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Kernel extensions blocked - There are blocked kernel extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Mid 2011) - Obsolete! iMac Model: iMac12,1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core 16 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1067 BANK 1/DIMM0 - 4 GB DDR3 1067 BANK 0/DIMM1 - 4 GB DDR3 1067 BANK 1/DIMM1 - 4 GB DDR3 1067 Video Information: AMD Radeon HD 6750M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - KINGSTON SA400S37480G 480.10 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 479.89 GB disk1 [APFS Virtual drive] 479.89 GB (Shared by 4 volumes) disk1s1 - Untitled (APFS) (Shared - 280.45 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 516 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk2 - Seagate Backup+ Desk 4.00 TB External USB 480 Mbit/s USB disk2s1 134 MB disk2s2 - H**6 (MS-DOS FAT12) 4.00 TB (3.91 TB used) disk3 - Seagate Backup+ Hub BK 6.00 TB External USB 480 Mbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T***************9 (Mac OS Extended (Case-sensitive, Journaled)) 6.00 TB (5.32 TB used) Mounted Volumes: disk1s1 - Untitled 479.89 GB (Shared - 280.45 GB used, 216.97 GB available, 197.67 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 479.89 GB (Shared - 1.07 GB used, 197.67 GB free) APFS Mount point: /private/var/vm disk2s2 - H**6 4.00 TB (3.91 TB used, 87.79 GB free) MS-DOS FAT12 Mount point: /Volumes/H**6 disk3s2 - T***************9 6.00 TB (5.32 TB used, 679.85 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/T***************9 Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 23.46 GB available System Software: macOS High Sierra 10.13.6 (17G66) Time since boot: About 3 days Notifications: Creative Cloud.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.surteesstudios.hddfancontroldaemon.plist Executable: /Library/Application Support/HDD Fan Control/HDDFanControlDaemon Details: Exact match found in the legitimate list - probably OK Preference Pane: /Library/PreferencePanes/HDD Fan Control.prefPane Apps: 9 32-bit Applications: 55 32-bit apps Kernel Extensions: /Library/Extensions [Blocked] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 151 Apple tasks [Running] 126 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 174 Apple tasks [Running] 124 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-05-11) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-05-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-05-11) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-05-11) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-10) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2021-01-18) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2021-01-18) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2021-01-18) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-05-11) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-05-11) [Running] com.surteesstudios.hddfancontroldaemon.plist (? 750580a6 - installed 2014-06-04) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2021-01-18) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2021-01-18) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-05-11) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-04-19) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-03-10) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] CopyClipHelper (App Store - installed 2019-09-18) Modern Login Item /Applications/CopyClip.app/Contents/Library/LoginItems/CopyClipHelper.app [Loaded] Dropbox (Dropbox, Inc. - installed 2021-04-19) Application /Applications/Dropbox.app [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-10-04) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Loaded] StartUpHelper (Spotify - installed 2021-05-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Surfshark (App Store - installed 2021-05-26) Modern Login Item /Applications/Surfshark.app/Contents/Library/LoginItems/LaunchAgent.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-05-21) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] iTunesHelper (Apple - installed 2021-05-03) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Not Loaded] Day One Reminders (App Store - installed 2016-12-15) Modern Login Item /Volumes/T***************9/2***************2/Macintosh HD/A**********s/Day One.app/Contents/Library/LoginItems/Day One Reminders.app [Not Loaded] SpacesLauncher (Hightail, Inc. - installed 2016-04-08) Modern Login Item /Volumes/T***************9/2***************2/Macintosh HD/A**********s/Hightail Spaces.app/Contents/Library/LoginItems/SpacesLauncher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Volumes/T***************9/2***************2/Macintosh HD/A**********s/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-14) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-05-11) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-14) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2018-12-14) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2018-12-14) AirPlay: 2.0 (Apple - installed 2018-12-14) AppleAVBAudio: 680.2 (Apple - installed 2018-12-14) BridgeAudioSP: 4.20.2 (Apple - installed 2018-12-14) iSightAudio: 7.7.3 (Apple - installed 2018-12-14) 3rd Party Preference Panes: HDD Fan Control (? - installed 2018-04-30) WacomTablet (Wacom Technology Corp. - installed 2021-01-18) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: Untitled: Disk size: 479.89 GB - Disk used: 282.22 GB Destinations: T***************9 [Local] (Last used) Total size: 6.00 TB Total number of backups: 15 Oldest backup: 2021-04-13 19:21:06 Last backup: 2021-06-11 16:35:14 3 local snapshots Oldest local snapshot: 2021-06-11 08:55:52 Last local snapshot: 2021-06-11 16:33:08 Performance: System Load: 1.94 (1 min ago) 2.21 (5 min ago) 2.30 (15 min ago) Nominal I/O speed: 0.26 MB/s File system: 30.46 seconds Write speed: 481 MB/s Read speed: 523 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) plugin-container (11) 13.18 % (Mozilla Corporation) EtreCheckPro 6.08 % (Etresoft, Inc.) WindowServer 5.18 % (Apple) coreaudiod 1.66 % (Apple) firefox 1.30 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (11) 3.13 GB (Mozilla Corporation) kernel_task 1.43 GB (Apple) firefox 948 MB (Mozilla Corporation) Airtable Helper (5) 909 MB (Formagrid Inc.) EtreCheckPro 617 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 1 MB (Apple) Dropbox 591 KB / 520 KB (Dropbox, Inc.) Mail 522 KB / 233 KB (Apple) Airtable 267 KB / 248 KB (Formagrid Inc.) Spotify 304 KB / 43 KB (Spotify) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) plugin-container (11) 8 (Mozilla Corporation) WindowServer 3 (Apple) HDDFanControlDaemon 3 (? - /Library/Application Support/HDD Fan Control) coreaudiod 2 (Apple) firefox 1 (Mozilla Corporation) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 80 MB Used RAM: 12.66 GB Cached files: 3.26 GB Available RAM: 3.34 GB Swap Used: 401 MB Software Installs (past 60 days): Install Date Name (Version) 2021-04-30 CompatibilityNotificationData (1.0.5) 2021-04-30 Safari (13.1.2) 2021-05-03 iTunes (12.8.3) 2021-05-04 EFICheck AllowListAll (108) 2021-05-11 Adobe Acrobat DC (Continuous) (21.001.20145) 2021-05-14 Adobe Acrobat DC (21.001.20155) (21.001.20155) 2021-05-18 Voice Update - Nora (1.3.2) 2021-05-21 ç æ è®° (1.8.4) 2021-05-21 WhatsApp (2.2119.6) 2021-05-26 Surfshark (3.5.2) 2021-06-08 XProtectPlistConfigData (2147) 2021-06-08 MRTConfigData (1.79) Diagnostics Information (past 7-30 days): 2021-06-11 14:59:04 Mail.app Hang (4 times) Executable: /Applications/Mail.app 2021-06-11 08:55:40 AddressBookSourceSync.app Memory (5 times) Executable: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBookSourceSync.app 2021-06-08 14:02:32 Software Update.app Memory Executable: /System/Library/CoreServices/Software Update.app 2021-06-08 11:04:43 DataDetectorsLocalSources Memory Executable: /usr/libexec/DataDetectorsLocalSources 2021-06-08 11:04:32 AppleSpell Memory Executable: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell 2021-06-08 11:04:19 trustd Memory Executable: /usr/libexec/trustd 2021-06-08 11:04:13 MRT.app Memory Executable: /System/Library/CoreServices/MRT.app 2021-06-08 11:04:03 CalendarAgent Memory Executable: /System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarAgent End of report