EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-23 15:28:55 Download EtreCheck from https://etrecheck.com Runtime: 12:58 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Software performance problems - Software seems to be causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 582.19 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.07 GB used) disk2 - WD My Passport 25E3 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - M*****************c (Journaled HFS+) 999.83 GB (468.69 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 582.19 GB used, 404.33 GB available, 400.55 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 529 MB used, 400.55 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 400.55 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.07 GB used, 404.33 GB available, 400.55 GB free) APFS Mount point: / Read-only: Yes disk2s2 - M*****************c 999.83 GB (468.69 GB used, 531.15 GB available, 531.14 GB free) Journaled HFS+ Mount point: /Volumes/M*****************c Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPad Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: About 4 hours Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.wizvera.delfino.plist Executable: /Applications/Delfino/delfino.app/Contents/MacOS/delfino Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist Executable: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic Details: Exact match found in the whitelist - probably OK Launchd: /Applications/Delfino/delfino.app/Contents/Resources/com.wizvera.delfino.plist Executable: /Applications/Delfino/delfino.app/Contents/MacOS/delfino Details: Exact match found in the whitelist - probably OK Launchd: /Applications/Veraport/veraport.app/Contents/Resources/com.wizvera.veraport.plist Executable: /Applications/Veraport/veraport.app/Contents/MacOS/veraport Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.wizvera.veraport.plist Executable: /Applications/Veraport/veraport.app/Contents/MacOS/veraport Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.nwsdeamond.launchd.plist Executable: Applications/NWS_IPinside/NWSManager.app/Contents/Library/LaunchServices/NWSDaemon Details: Domain name invalid - possibly adware Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access Running app: /Applications/Delfino/delfino.app/Contents/MacOS/delfino Plugin: /Library/Internet Plug-Ins/Veraport.plugin Apps: 6 Kernel Extensions: /Library/Extensions Dropbox.kext (1.11.1 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 131 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 187 Apple tasks [Running] 111 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-08) [Not Loaded] com.wizvera.delfino.plist (? d943b725 - installed 2017-01-03) [Not Loaded] com.wizvera.veraport.plist (? fefe0305 - installed 2017-01-03) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-26) [Running] com.nwsdeamond.launchd.plist (? 7c679ac3 - installed 2016-01-12) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (? 0 - installed 2019-08-25) User Login Items: [Not Loaded] Launcher Disabler (App Store - installed 2020-07-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-07-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-07-10) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-07-10) AdobePDFViewer: 20.009.20074 (Adobe Systems, Inc. - installed 2020-07-10) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-12) Veraport: (? - installed 2017-01-03) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Grammarly for Safari (App Store - installed 2020-05-21) Time Machine: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2020-07-23 14:50:02 Last local snapshot: 2020-07-23 14:50:02 Performance: System Load: 3.56 (1 min ago) 2.19 (5 min ago) 2.10 (15 min ago) Nominal I/O speed: 3.58 MB/s File system: 121.07 seconds (timed out) Write speed: 48 MB/s Read speed: 51 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 11 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Dropbox 39.34 % (Dropbox, Inc.) Other processes 16.06 % (?) EtreCheck 3.97 % (App Store) Finder 0.18 % (Apple) ScreenTimeAgent 0.11 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Dropbox 543 MB (Dropbox, Inc.) EtreCheck 277 MB (App Store) Safari 105 MB (Apple) accountsd 91 MB (Apple) Finder 86 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 2 MB / 56 MB (Dropbox, Inc.) Other processes 11 MB / 656 KB (?) rapportd 6 KB / 14 KB (Apple) SystemUIServer 0 B / 128 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 420 MB Used RAM: 5.90 GB Cached files: 1.69 GB Available RAM: 2.10 GB Swap Used: 20 MB Software Installs (past 30 days): Install Date Name (Version) 2020-07-07 OneDrive (20.084.0426) 2020-07-10 Pages (10.0) 2020-07-10 Adobe Acrobat Reader DC (20.009.20074) 2020-07-10 WhatsApp (2.2027.10) 2020-07-11 Numbers (10.0) 2020-07-11 Keynote (10.0) 2020-07-22 GarageBand (10.3.2) 2020-07-23 macOS Catalina (10.15.6) 2020-07-23 MRTConfigData (1.63) 2020-07-23 XProtectPlistConfigData (2126) 2020-07-23 Voice Update - Nora (1.3.13) 2020-07-23 Voice Update - Carmen (1.3.13) 2020-07-23 Voice Update - Martha (1.3.13) 2020-07-23 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report