EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-15 20:09:25 Download EtreCheckPro from https://etrecheck.com Runtime: 23:55 Performance: Poor Problem: Beachballing Description: Computer takes over 10 minutes to start up & log in. It is constantly beach balling, apps take a long time to open and then getting anything done it is constant freezing/beachballing Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Intel Core i5 (i5-7400) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 2400 BANK 1/DIMM0 - 8 GB DDR4 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 933.45 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 46 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 8.59 GB used) disk2 - WD Elements SE 25FF 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - P****s (Journaled HFS+) 4.00 TB (670.98 GB used) disk3 - WD My Passport 2627 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - B***********1 (Journaled HFS+) 4.00 TB (3.01 TB used) disk4 - WD My Passport 2627 4.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - M*********i (Journaled HFS+) 2.00 TB (1.25 TB used) disk4s3 - M*********8 (Journaled HFS+) 2.00 TB (100.44 GB used) disk5 - WD Elements 10B8 2.00 TB External USB 5 Gbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - P*****************n (Journaled HFS+) 2.00 TB (1.64 TB used) disk6 - WD Ext HDD 1021 3.00 TB External USB 480 Mbit/s USB disk6s1 210 MB disk6s2 - M****s (Journaled HFS+) 2.00 TB (1.30 TB used) disk6s3 - S***e (Journaled HFS+) 1.00 TB (950.21 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 933.45 GB used, 60.36 GB available, 57.29 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 8.59 GB used, 57.29 GB free) APFS Mount point: /private/var/vm disk2s2 - P****s 4.00 TB (670.98 GB used, 3.33 TB free) Journaled HFS+ Mount point: /Volumes/P****s Owners enabled: No disk3s2 - B***********1 4.00 TB (3.01 TB used, 990.63 GB free) Journaled HFS+ Mount point: /Volumes/B***********1 disk4s2 - M*********i 2.00 TB (1.25 TB used, 750.45 GB free) Journaled HFS+ Mount point: /Volumes/M*********i Owners enabled: No disk4s3 - M*********8 2.00 TB (100.44 GB used, 1.90 TB free) Journaled HFS+ Mount point: /Volumes/M*********8 Owners enabled: No disk5s2 - P*****************n 2.00 TB (1.64 TB used, 363.22 GB free) Journaled HFS+ Mount point: /Volumes/P*****************n Owners enabled: No disk6s2 - M****s 2.00 TB (1.30 TB used, 697.03 GB free) Journaled HFS+ Mount point: /Volumes/M****s Owners enabled: No disk6s3 - S***e 1.00 TB (950.21 GB used, 49.90 GB free) Journaled HFS+ Mount point: /Volumes/S***e Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 3.56 GB available iCloud Status: 2 pending files Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Mojave 10.14.6 (18G8022) Time since boot: About an hour Notifications: SpyderUtility.app 6 notifications Be Focused.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly adware Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Apps: 9 32-bit Applications: 14 32-bit apps Kernel Extensions: /Applications/duet.app [Loaded] DuetDisplay.kext - com.kairos.driver.DuetDisplay (2.1.4 - SDK 10.9) /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.14) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.3.34-1 - SDK 10.14) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 163 Apple tasks [Running] 122 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 181 Apple tasks [Running] 116 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-13) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-03-03) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-13) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-13) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2021-02-06) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-10-18) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (? b97e8726 - installed 2019-10-17) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-14) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2021-01-19) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2021-01-19) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2021-01-19) Launch Daemons: [Running] com.80pct.FreedomHelper.plist (Eighty Percent Solutions Corporation - installed 2019-12-29) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-03) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-13) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-02-06) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2020-11-06) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? f39826f0 - installed 2019-10-17) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? a510a00 - installed 2019-10-17) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-06-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2019-06-18) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2021-01-19) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2021-02-06) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-13) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2021-04-15) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-04-11) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2021-03-13) Application /Applications/Backup and Sync.app [Loaded] Battery Overview Helper (App Store - installed 2021-02-05) Modern Login Item /Applications/Battery Overview.app/Contents/Library/LoginItems/Battery Overview Helper.app [Loaded] LaunchAtLoginHelperApp (App Store - installed 2021-04-14) Modern Login Item /Applications/Be Focused.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] breaktimelauncher (App Store - installed 2018-12-06) Modern Login Item /Applications/BreakTime.app/Contents/Library/LoginItems/breaktimelauncher.app [Not Loaded] StartAgent (App Store - installed 2020-06-14) Modern Login Item /Applications/CalendarFree.app/Contents/Library/LoginItems/StartAgent.app [Running] SpyderUtility (Datacolor - installed 2021-01-24) Application /Applications/Datacolor/SpyderXPro/Support/SpyderUtility.app [Not Loaded] Day One Classic Reminders (App Store - installed 2018-12-06) Modern Login Item /Applications/Day One Classic.app/Contents/Library/LoginItems/Day One Classic Reminders.app [Running] Day One Helper (App Store - installed 2021-04-14) Modern Login Item /Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app [Running] Dropbox (Dropbox, Inc. - installed 2021-04-02) Application /Applications/Dropbox.app [Running] Freedom (Eighty Percent Solutions Corporation - installed 2020-10-28) Application /Applications/Freedom.app [Running] Magnet (App Store - installed 2020-11-21) Application /Applications/Magnet.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-04-14) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Running] OneDrive (App Store - installed 2021-04-14) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (App Store - installed 2021-04-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2021-04-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] RescueTime Helper (RescueTime, Inc - installed 2020-11-10) Modern Login Item /Applications/RescueTime.app/Contents/Library/LoginItems/RescueTime Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2019-11-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2021-03-29) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Running] duet (Duet, Inc. - installed 2019-03-16) Application /Applications/duet.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-12-05) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-03) AdobePDFViewer: 19.010.20064 (Adobe Systems, Inc. - installed 2018-12-05) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-23) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2021-03-26) AirPlay: 2.0 (Apple - installed 2021-03-26) AppleAVBAudio: 760.6 (Apple - installed 2019-08-15) BridgeAudioSP: 5.52 (Apple - installed 2021-03-26) iSightAudio: 7.7.3 (Apple - installed 2019-08-15) Safari Extensions: Day One (App Store - installed 2021-04-14) Todoist (App Store - installed 2021-04-14) 3rd Party Preference Panes: Backblaze Backup (Backblaze - installed 2020-11-06) WacomTablet (Wacom Technology Corp. - installed 2021-01-19) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: P****s: Disk size: 4.00 TB - Disk used: 670.98 GB Macintosh HD: Disk size: 1000.00 GB - Disk used: 942.70 GB P*****************n: Disk size: 2.00 TB - Disk used: 1.64 TB Destinations: E*********E [Local] Total size: 4.00 TB Total number of backups: 22 Oldest backup: 2019-12-17 02:03:07 Last backup: 2020-12-09 09:53:41 B******2 [Local] Total size: 4.00 TB Total number of backups: 14 Oldest backup: 2021-01-19 14:33:55 Last backup: 2021-01-24 01:48:15 B***********1 [Local] (Last used) Total size: 4.00 TB Total number of backups: 35 Oldest backup: 2021-01-13 04:50:17 Last backup: 2021-04-14 20:18:49 4 local snapshots Oldest local snapshot: 2021-01-23 21:21:15 Last local snapshot: 2021-04-15 11:20:07 Performance: System Load: 1.80 (1 min ago) 1.83 (5 min ago) 1.87 (15 min ago) Nominal I/O speed: 1.86 MB/s File system: 137.51 seconds (timed out) Write speed: 36 MB/s Read speed: 42 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) bztransmit 19.54 % (Backblaze) kernel_task 7.74 % (Apple) EtreCheckPro 7.20 % (Etresoft, Inc.) firefox 1.44 % (Mozilla Corporation) plugin-container (5) 0.96 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (5) 1.14 GB (Mozilla Corporation) firefox 676 MB (Mozilla Corporation) EtreCheckPro 655 MB (Etresoft, Inc.) bztransmit 495 MB (Backblaze) Dropbox Web Helper (4) 360 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) firefox 27 MB / 818 KB (Mozilla Corporation) Dropbox 122 KB / 115 KB (Dropbox, Inc.) mDNSResponder 95 KB / 33 KB (Apple) netbiosd 86 KB / 7 KB (Apple) bztrans_thread00 3 KB / 30 KB (Backblaze) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) plugin-container (5) 4 (Mozilla Corporation) firefox 4 (Mozilla Corporation) SpyderUtility 1 (Datacolor) bztrans_thread03 1 (Backblaze) WindowServer 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 845 MB Used RAM: 7.48 GB Cached files: 7.69 GB Available RAM: 8.52 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-02-27 Wacom Tablet (0) 2021-03-19 MRTConfigData (1.76) 2021-03-26 macOS Supplemental Update (10.14.6) 2021-03-26 Safari (14.0.3) 2021-03-26 macOS Mojave Security Update 2021-002 (10.14.6) 2021-03-29 Trello (2.12.0) 2021-04-04 XProtectPlistConfigData (2143) 2021-04-14 Microsoft AutoUpdate (4.34.21041102) 2021-04-14 Microsoft Excel (16.48.21041102) 2021-04-14 Microsoft OneNote (16.48.21041102) 2021-04-14 Microsoft PowerPoint (16.48.21041102) 2021-04-14 Microsoft Word (16.48.21041102) 2021-04-14 Todoist (7.6) 2021-04-14 Messenger (97.11.116) 2021-04-14 OneDrive (21.052.0314) 2021-04-14 Day One (6.0.3) 2021-04-14 Be Focused (2.1) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 7-30 days): 2021-04-15 19:18:38 logd Crash Executable: /usr/libexec/logd Details: dyld3 mode BUG IN LIBTRACE: Bad timesync db entry, file rotated 2021-04-13 17:46:35 Adobe Photoshop 2021.app High CPU Use (4 times) Executable: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app 2021-04-12 19:07:08 Backup and Sync.app Crash Executable: /Applications/Backup and Sync.app Details: objc_msgSend() selector name: performSelector:withObject:withObject: 2021-04-12 17:51:55 Preview.app Hang Executable: /Applications/Preview.app 2021-04-10 20:55:12 BookWright.app High CPU Use Executable: /Applications/BookWright.app 2021-04-10 11:42:44 Day One.app Hang (2 times) Executable: /Applications/Day One.app 2021-04-10 08:53:25 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report