EtreCheckPro version: 6.7.2 (67019) Report generated: 2022-10-30 16:10:12 Download EtreCheckPro from https://etrecheck.com Runtime: 3:18 Performance: Excellent Problem: Computer is too slow Description: kernel_task is running at 300% CPU Fans spinning at maximum Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Time Machine auto backup disabled - Time Machine auto backups are disabled. Low disk space - This computer is running low on free hard drive space. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) Status: Supported iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (205.35 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (887 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (1 MB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (8 MB used) disk2 - WD My Book 25EE 8.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - i*********p (Journaled HFS+) 8.00 TB disk3 - WD My Book 1230 3.00 TB External USB 5 Gbit/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 [APFS Container] 3.00 TB disk4 [APFS Virtual drive] 3.00 TB (Shared by 5 volumes) disk4s1 - E**************D (APFS) (2.94 TB used) disk4s2 - Preboot (APFS) [APFS Preboot] (44 MB used) disk4s3 - Recovery (APFS) [Recovery] (512 MB used) disk4s4 - VM (APFS) [APFS VM] (12.88 GB used) disk4s5 - Update (APFS) (49 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 205.35 GB Shared values Size: 250.79 GB Free: 27.87 GB Available: 39.45 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 887 MB Shared values Size: 250.79 GB Free: 27.87 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 250.79 GB Free: 27.87 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 250.79 GB Free: 27.87 GB Available: 39.45 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 8 MB Shared values Size: 250.79 GB Free: 27.87 GB disk4s1 - E**************D Filesystem: APFS Mount point: /Volumes/E**************D Owners enabled: No Used: 2.94 TB Shared values Size: 3.00 TB Free: 50.95 GB Available: 51.06 GB Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Monterey 12.6.1 (21G217) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 7 Notifications: Transmission.app 6 notifications PowerPanel Personal.app 8 notifications Security: Gatekeeper: Anywhere System Integrity Protection: Enabled Antivirus software: CleanMyMac Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.cyberpower.powerpanel-personal.client.plist Executable: /Applications/CyberPower PowerPanel Personal/PowerPanel Personal.app/Contents/MacOS/PowerPanel Personal Launchd: /Library/LaunchDaemons/com.cpsww.ppupsd.plist Executable: /Library/Services/ppupsd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cyberpower.powerpanel-personal.daemon.plist Executable: /Applications/CyberPower PowerPanel Personal/PowerPanel Personal.app/Contents/MacOS/daemon Launchd: /Library/LaunchDaemons/com.audirvana.SysOptimizerTool.plist Executable: /Library/PrivilegedHelperTools/com.audirvana.SysOptimizerTool Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Login Item: /Applications/Airflow.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app Apps: 19 Old Applications: 30 x86-only apps System Extensions: [Running] ProtonVPN OpenVPN - version 2.1.0 (ProtonVPN AG - 2021-08-25) Application: /Applications/ProtonVPN.app - version 2.1.0 (Not found!) Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.16) /Library/Extensions [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.31.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 205 Apple tasks [Running] 139 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 208 Apple tasks [Running] 131 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-09-14) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-09-30) [Loaded] com.audirvana.SysOptimizerTool.plist (Not signed - installed 2019-11-08) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2022-02-12) [Running] com.cpsww.ppupsd.plist (Not signed - installed 2018-12-22) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2022-10-24) [Running] com.cyberpower.powerpanel-personal.daemon.plist (Not signed - installed 2022-10-23) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-26) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2022-10-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-10-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-10-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-20) [Not Loaded] com.piriform.ccleaner.engine.xpc.plist (Piriform Ltd - installed 2022-08-16) [Not Loaded] com.piriform.ccleaner.services.submit.plist (Piriform Ltd - installed 2022-08-16) [Not Loaded] com.piriform.ccleaner.services.xpc.plist (Piriform Ltd - installed 2022-08-16) [Not Loaded] com.piriform.ccleaner.uninstall.plist (Piriform Ltd - installed 2022-08-16) [Not Loaded] com.piriform.ccleaner.update.xpc.plist (Piriform Ltd - installed 2022-08-16) [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2022-10-23) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer Germany GmbH - installed 2022-09-14) [Running] org.openvpn.client.plist (OPENVPN TECHNOLOGIES, INC. - installed 2022-10-30) [Running] org.openvpn.helper.plist (OPENVPN TECHNOLOGIES, INC. - installed 2022-10-30) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-10-30) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-09-30) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-09-30) [Loaded] com.cyberpower.powerpanel-personal.client.plist (Not signed - installed 2022-10-23) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-10-12) [Not Loaded] com.piriform.ccleaner.plist (Piriform Ltd - installed 2022-08-16) [Not Loaded] com.piriform.ccleaner.update.plist (Piriform Ltd - installed 2022-08-16) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer Germany GmbH - installed 2022-09-14) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer Germany GmbH - installed 2022-09-14) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-09-30) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-10-30) [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-10-30) User Login Items: [Not Loaded] Autoupdate (Not signed - installed 2022-09-14) Modern Login Item /Applications/Airflow.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] CleanMyMac X Menu (Not signed - installed 2022-10-30) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (Not signed - installed 2022-10-30) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] Deliveries Express (App Store - installed 2020-09-16) Modern Login Item /Applications/Deliveries.app/Contents/Library/LoginItems/Deliveries Express.app [Loaded] LaunchAtLoginHelper (App Store - installed 2022-04-22) Modern Login Item /Applications/Display My IP.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] goproapp.devicedetection (GoPro, Inc. - installed 2021-11-19) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-10-28) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] Messenger Login Helper (Facebook, Inc. - installed 2021-10-27) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Running] No-IP DUC (Vitalwerks Internet Solutions, LLC - installed 2018-05-24) Application /Applications/No-IP DUC.app [Not Loaded] No-IP DUC Helper (Vitalwerks Internet Solutions, LLC - installed 2018-05-24) Modern Login Item /Applications/No-IP DUC.app/Contents/Library/LoginItems/No-IP DUC Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2022-10-23) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WeatherWidgetFreeHelper (App Store - installed 2021-08-17) Modern Login Item /Applications/Weather Widget free.app/Contents/Library/LoginItems/WeatherWidgetFreeHelper.app [Running] HP Device Monitor (HP Inc. - installed 2020-10-27) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2022-09-14) Backup: Skip System Files: No Mobile backups: No Auto backup: No Volumes being backed up: E**************D: Disk size: 3.00 TB - Disk used: 2.95 TB Destinations: i*********p [Local] (Last used) Total size: 8.00 TB Total number of backups: 14 Oldest backup: 2019-09-11 01:53:15 Last backup: 2022-10-29 21:44:39 One local snapshot Oldest local snapshot: 2022-10-29 20:36:37 Last local snapshot: 2022-10-29 20:36:37 Performance: System Load: 16.90 (1 min ago) 11.22 (5 min ago) 4.82 (15 min ago) Nominal I/O usage: 8.40 MB/s File system: 18.87 seconds Write speed: 253 MB/s Read speed: 1683 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 25 % Idle: 66 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mds_stores 29.62 % (Apple) EtreCheckPro 13.36 % (Etresoft, Inc.) airportd 10.40 % (Apple) Google Chrome Helper (Renderer) (5) 8.40 % (Google LLC) WindowServer 8.24 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (6) 886 MB (Google LLC) Microsoft Outlook 721 MB (Microsoft Corporation) EtreCheckPro 708 MB (Etresoft, Inc.) Google Chrome 292 MB (Google LLC) mds_stores 219 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 9 MB / 5 KB (Apple) mDNSResponder 91 KB / 62 KB (Apple) rapportd 28 KB / 23 KB (Apple) trustd 37 KB / 3 KB (Apple) CalendarAgent 30 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mds_stores 36 (Apple) mds 6 (Apple) Google Chrome 3 (Google LLC) Google Chrome Helper (Renderer) (6) 3 (Google LLC) mdbulkimport (2) 2 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 14.65 GB Used RAM: 4.91 GB Cached files: 4.44 GB Available RAM: 19.09 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-09-03 Calendars (5.23) 2022-09-23 Adobe Acrobat Reader DC (22.002.20212) (22.002.20212) 2022-09-23 macOS 12.6 (12.6) 2022-10-07 Mirror for Panasonic TV (3.8) 2022-10-12 Microsoft Office for Mac License Removal Tool 2.7 2022-10-12 Microsoft Office (16.66.22101101) 2022-10-12 Microsoft Office 2021 Volume License Serializer (16.52.21080801) 2022-10-12 Adobe Acrobat Reader (22.003.20258) (22.003.20258) 2022-10-12 Microsoft Office Licensing Helper (0) 2022-10-12 Microsoft Excel (16.66.22101101) 2022-10-12 Microsoft OneNote (16.66.22101101) 2022-10-12 Microsoft Outlook (16.66.22101101) 2022-10-12 Microsoft PowerPoint (16.66.22101101) 2022-10-12 Microsoft Word (16.66.22101101) 2022-10-14 XProtectPlistConfigData (2163) 2022-10-16 MKPlayer (1.5.3) 2022-10-20 Microsoft Teams (1.00.527260) 2022-10-23 TeamViewer (15.34.4) 2022-10-25 Microsoft Remote Desktop (10.7.10) 2022-10-25 iMovie (10.3.5) 2022-10-25 Safari (16.1) 2022-10-25 macOS 12.6.1 (12.6.1) 2022-10-25 Pages (12.1) 2022-10-25 Numbers (12.1) 2022-10-25 Keynote (12.1) 2022-10-26 Mobile Device (1.0.0.0) 2022-10-27 XProtectPayloads (83) 2022-10-28 Space Flight (1.2.4) 2022-10-28 Hunting Animals (1.9.0) 2022-10-28 Airplane Sky Voyage (3.3.9) 2022-10-28 Robot Rampage (1.0.1) 2022-10-28 HP Smart (14.0.0.1474) 2022-10-30 OpenVPN Connect (3.4.0-4506) 2022-10-30 Zoom (5.12.3.11845) Diagnostics Information (past 7-30 days): 2022-10-30 14:26:48 DMmenu Crash Executable: /Applications/DMmenu.app Kernel Panic Details: {"files_to_attach":["\/Library\/Logs\/DiagnosticReports\/Kernel-2022-0 6-17-042154.panic"],"component_id":"609969","log_path":"\/Library\/Log s\/DiagnosticReports\/Kernel-2022-06-17-042154.panic","panic_string":" panic(cpu 2 caller 0xffffff800996799f): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds\nservice: logd, total successful checkins since load (24420 seconds ago): 2443, last s uccessful checkin: 0 seconds ago\nservice: WindowServer, total success ful checkins since load (24390 seconds ago): 2427, last successful che ckin: 120 seconds ago\nservice: opendirectoryd, total successful check ins since load (24420 seconds ago): 2442, last successful checkin: 0 s econds ago\n\nPanicked task 0xffffffa8d35a3090: 3 threads: pid 115: wa tchdogd\nBacktrace (CPU 2), panicked thread: 0xffffffb26bf87000, Frame : Return Address\n0xffffffe867193690 : 0xffffff8006481c8d \n0xffffffe 8671936e0 : 0xffffff80065e1596 \n0xffffffe867193720 : 0xffffff80065d09 63 \n0xffffffe867193770 : 0xffffff8006421a70 2022-10-29 21:23:46 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2022-10-29 20:17:49 Disk Drill.app Crash (5 times) Executable: /Applications/Disk Drill.app 2022-10-28 17:54:44 App Store.app Hang Executable: /System/Applications/App Store.app 2022-10-23 17:39:16 Audirvana.app High CPU Use Executable: /Applications/Audirvana.app End of report