EtreCheck version: 5.6 (5212) Report generated: 2020-09-10 15:08:19 Download EtreCheck from https://etrecheck.com Runtime: 9:37 Performance: Below Average Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: After start up of my iMac(21.5:,2017), purchased on 3/4/2020, Mail, Ch rome, Safari, Firefox, the Applications folder and Nord VPN all start up way too slowly. Pasting from the clipboard (Cloud Clip) often gets the beachball. I also get the beachball way too often in general. There are other iss ues also that I canâ t recall at this time. Time machine fails to backup at least once nearly every day Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.30 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 140.70 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.27 GB used) disk2 - Seagate Backup+ BK 500.11 GB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - [***o (Journaled HFS+) 499.76 GB (183.67 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 140.70 GB used, 847.06 GB available, 842.91 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 842.91 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.27 GB used, 847.06 GB available, 842.91 GB free) APFS Mount point: / Read-only: Yes disk2s2 - [***o 499.76 GB (183.67 GB used, 316.12 GB available, 316.10 GB free) Journaled HFS+ Mount point: /Volumes/[***o Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPad Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: About 4 hours Notifications: EtreCheck.app 4 notifications NordVPN IKE.app 9 notifications Google Chrome.app 21 notifications Speedtest.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist Executable: /Users/***/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.leapfrog.connect.shell.plist Executable: /Library/PrivilegedHelperTools/com.leapfrog.connect.shell Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.Logitech.Control Center.Daemon.plist Executable: /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app/Contents/MacOS/LCCDaemon --launchd Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.google.GoogleML.plist Executable: /Library/Google/GoogleML/GoogleML.bundle/Contents/MacOS/googleml-modwatch Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/tv.plex.player-helper.plist Executable: /Applications/Plex Media Player.app/Contents/MacOS/../Resources/PMP Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Coupon.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Preference Pane: /Library/PreferencePanes/Logitech Control Center.prefPane Apps: 21 Startup Items: comapcpcpestart Path: /Library/StartupItems/comapcpcpestart M-Audio Firmware Loader Path: /Library/StartupItems/M-Audio Firmware Loader System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 171 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 170 Apple tasks [Running] 129 Apple tasks [Other] 3 Apple tasks Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (? 209c949 - installed 2016-10-04) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-12) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-22) [Other] com.brother.LOGINserver.plist (? a1772de2 - installed 2017-03-02) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-21) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-12-05) [Other] com.teamviewer.teamviewer.plist (? 9223e856 - installed 2017-04-02) [Other] com.teamviewer.teamviewer_desktop.plist (? efecefe3 - installed 2017-04-02) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-08-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-06-02) [Other] com.google.GoogleML.plist (? 1c408a2f - installed 2008-03-24) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.leapfrog.connect.shell.plist (? d8870347 - installed 2014-11-25) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-03-14) [Other] com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2017-04-02) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2012-05-27) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-09-10) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-09-10) [Loaded] net.jonstovell.keepMyPassportSpinning.plist (Apple - installed 2020-08-10) [Running] net.maxbor.copyless-agent.plist (Maksim Bauer - installed 2020-01-22) [Other] tv.plex.player-helper.plist (? 0 - installed 2017-06-13) [Running] ws.agile.1PasswordAgent.plist (? 0 - installed 2013-10-12) User Login Items: [Not Loaded] TCLoginItemHelper (App Store - installed 2020-06-06) Modern Login Item /Applications/CleanerOne.app/Contents/Library/LoginItems/TCLoginItemHelper.app [Running] CloudClip Manager (App Store - installed 2020-03-06) Application /Applications/CloudClip Manager.app [Not Loaded] openAtLoginLauncher.pasteboardSyncForMac (App Store - installed 2020-03-06) Modern Login Item /Applications/CloudClip Manager.app/Contents/Library/LoginItems/openAtLoginLauncher.pasteboardSyncForMac.app [Running] Default Folder X (St. Clair Software - installed 2020-04-06) Application /Applications/Default Folder X.app [Running] Dropbox (Dropbox, Inc. - installed 2020-08-14) Application /Applications/Dropbox.app [Not Loaded] Keeper Password Manager Login Helper (App Store - installed 2020-08-05) Modern Login Item /Applications/Keeper Password Manager.app/Contents/Library/LoginItems/Keeper Password Manager Login Helper.app [Not Loaded] NordVPNLauncher (App Store - installed 2020-08-26) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-09-04) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-03-06) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-03-06) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.433 (? - installed 2020-09-08) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-27) AdobePDFViewer: 20.012.20043 (Adobe Systems, Inc. - installed 2020-08-27) Flash Player: 32.0.0.433 (? - installed 2020-09-08) Silverlight: 5.1.10411.0 (? - installed 2020-03-06) Coupon: (? - installed 2020-03-06) iPhotoPhotocast: 7.0 (Apple - installed 2020-03-06) Safari Extensions: Honey (App Store - installed 2020-09-01) KeeperFill (App Store - installed 2020-08-05) Rakuten Cash Back (App Store - installed 2020-06-12) Wikibuy from Capital One (App Store - installed 2020-07-29) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-08-25) Logitech Control Center (? - installed 2020-03-06) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 157.08 GB Destinations: [***o [Local] (Last used) Total size: 499.76 GB Total number of backups: 38 Oldest backup: 2020-07-29 20:24:10 Last backup: 2020-09-10 14:26:40 11 local snapshots Oldest local snapshot: 2020-09-09 15:09:20 Last local snapshot: 2020-09-10 14:15:42 Performance: System Load: 2.02 (1 min ago) 1.71 (5 min ago) 1.62 (15 min ago) Nominal I/O speed: 2.48 MB/s File system: 63.40 seconds Write speed: 80 MB/s Read speed: 79 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 3 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 20.20 % (?) EtreCheck 5.77 % (App Store) Dropbox 0.40 % (Dropbox, Inc.) Keeper Password Manager 0.33 % (App Store) SystemUIServer 0.13 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 634 MB (App Store) NordVPN IKE 216 MB (App Store) Google Chrome 173 MB (Google, Inc.) Dropbox 155 MB (Dropbox, Inc.) Mail 102 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 1 MB / 302 KB (?) Dropbox 391 KB / 239 KB (Dropbox, Inc.) Mail 331 KB / 12 KB (Apple) NEIKEv2Provider.appex 16 KB / 14 KB (Apple) rapportd 6 KB / 5 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 170 MB Used RAM: 5.87 GB Cached files: 1.96 GB Available RAM: 2.13 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-12 ARMDC Agent Installer (1.0.0) 2020-08-13 Malwarebytes for Mac 2020-08-13 macOS Catalina 10.15.6 Supplemental Update 2020-08-17 Adobe Acrobat Reader DC (20.012.20041) (20.012.20041) 2020-08-17 Avast Cleanup Premium (3.1.264) 2020-08-21 Image Resizer (2.1) 2020-08-21 MRTConfigData (1.66) 2020-08-26 NordVPN IKE (5.7.0) 2020-08-26 iMovie (10.1.15) 2020-08-27 iFax (5.1) 2020-08-27 Adobe Acrobat Reader DC (20.012.20043) (20.012.20043) 2020-09-01 Honey (12.4.2) 2020-09-04 Speedtest (1.18) 2020-09-07 EtreCheck (5.6) 2020-09-08 Adobe Flash Player (32.0.0.433) 2020-09-08 XProtectPlistConfigData (2130) 2020-09-10 "Malwarebytes for Mac Uninstaller" (1.0) Clean up: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/tv.plex.player-helper.plist /Applications/Plex Media Player.app/Contents/MacOS/../Resources/PMP Helper Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop Executable not found /Library/LaunchAgents/com.brother.LOGINserver.plist /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Executable not found End of report