EtreCheck version: 5.3.2 (5034) Report generated: 2019-08-02 18:28:36 Download EtreCheck from https://etrecheck.com Runtime: 3:35 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Hello there. My Macbook pro-2017 13 inc has some issues with opening programs and a pplications. I figure out these issues the day before yesterday. For example, when I open Google Chrome or VSCode, it takes a long time to open that app. The Icon in Dock starts animating up and down for 3 or 2 minutes. And after that, the window of the app appears and after a few seconds, the content loads. I checked out Activity Monitor for system resources. CPU idle is between 80% to 95%. RAM has 4 or 3 GB free. And Disk has 90GB free too. After checking these, I thought it might be a trojan! I installed an anty virus and after scanning the whole system, it says there are no viruses. So I thought to install macOS again, and I did! But still, my Mac running slows!!! Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133  ok BANK 1/DIMM0 - 4 GB LPDDR3 2133  ok Battery: Health = Normal - Cycle count = 89 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD AP0128J 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 101.02 GB disk2 [APFS Virtual drive] 101.02 GB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 20.93 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk0s3 [APFS Container] 19.87 GB disk1 [APFS Virtual drive] 19.87 GB (Shared by 1 volumes) disk1s1 - M*******S (APFS) (Shared - 672 KB used) disk0s4 - B*******X (Journaled HFS+) 134 MB Mounted Volumes: disk1s1 - M*******S 19.87 GB (Shared - 672 KB used - 19.81 GB free) APFS Mount point: /Volumes/M*******S disk2s1 - Macintosh HD 101.02 GB (Shared - 20.93 GB used - 78.34 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] 101.02 GB (Shared - 1.07 GB used - 78.34 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G84) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: CleanMyMac Unsigned Files: Launchd: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist Executable: '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac4.HealthMonitor.plist Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X HealthMonitor.app/Contents/MacOS/CleanMyMac X HealthMonitor Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist Executable: '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' Details: Exact match found in the whitelist - probably OK Login Item: /Applications/CleanMyMac X.app/Contents/MacOS/CleanMyMac X Menu.app 32-bit Applications: 2 32-bit apps Kernel Extensions: /Library/Extensions acsock.kext (4.5.0 - SDK 10.9) ufsd_NTFS.kext (15.5.53 - SDK 10.10) System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 184 Apple tasks [Running] 102 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 190 Apple tasks [Running] 108 Apple tasks Launch Agents: [Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2017-11-28) [Loaded] com.cisco.anyconnect.notification.plist (? 8b01cb06 - installed 2017-11-28) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2019-06-07) Launch Daemons: [Running] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2017-11-28) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 6a086eb0 - installed 2019-08-01) [Running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-08-01) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2019-07-17) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2019-06-07) User Launch Agents: [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2019-08-01) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-08-01) [Running] com.macpaw.CleanMyMac4.HealthMonitor.plist (? 0 - installed 2019-08-01) User Login Items: CleanMyMac X Menu.app (? - installed 2019-08-01) (Application - /Applications/CleanMyMac X.app/Contents/MacOS/CleanMyMac X Menu.app) FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2019-08-01) (Modern Login Item - /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-07-17) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-07-17) AirPlay: 2.0 (Apple - installed 2019-07-17) AppleAVBAudio: 760.6 (Apple - installed 2019-07-17) BridgeAudioSP: 5.52 (Apple - installed 2019-07-17) iSightAudio: 7.7.3 (Apple - installed 2019-07-17) 3rd Party Preference Panes: NTFS (installed 2019-06-07) Time Machine: Time Machine Not Configured! Performance: System Load: 1.52 (1 min ago) 1.37 (5 min ago) 1.31 (15 min ago) Nominal I/O speed: 1.68 MB/s File system: 30.33 seconds Write speed: 712 MB/s Read speed: 2672 MB/s Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) App Store 984 MB (Apple) EtreCheck 531 MB (App Store) Telegram 314 MB (App Store) Google Chrome 162 MB (Google, Inc.) mdworker_shared (7) 136 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 5 MB / 518 KB (?) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 27 MB Used RAM: 5.94 GB Cached files: 2.04 GB Available RAM: 2.06 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-08-01 The Unarchiver (4.1.0) 2019-08-01 Telegram (5.5.1) 2019-08-01 Gatekeeper Configuration Data (175) 2019-08-01 MRTConfigData (1.47) 2019-08-01 AnyConnect Secure Mobility Client 2019-08-01 product 2019-08-02 EtreCheck (5.3.2) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report