EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-10-29 09:21:54 Download EtreCheckPro from https://etrecheck.com Runtime: 3:15 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Battery failure - Your battery is reporting that it needs to be serviced. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Service Battery - Cycle count = 321 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP1024J 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 481.02 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 519 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 4 MB used) disk2 - USB Flash Disk 32.21 GB External USB 480 Mbit/s USB disk2s1 - U*********0 (MS-DOS FAT32) 32.21 GB (2.42 GB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 1.00 TB (Shared - 481.02 GB used, 507.94 GB available, 501.46 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 519 MB used, 501.46 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1.07 GB used, 501.46 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.33 GB used, 507.94 GB available, 501.46 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 4 MB used, 501.46 GB free) APFS Mount point: /System/Volumes/Update disk2s1 - U*********0 32.21 GB (2.42 GB used, 29.83 GB available, 29.77 GB free) MS-DOS FAT32 Mount point: /Volumes/U*********0 Network: Interface usbmodemfa132: GT-P5100 2 Interface usbmodemfd122: GT-P5100 Interface SAMSUNG_MDM: SAMSUNG Modem Interface SAMSUNG_MDM3: SAMSUNG Modem 2 Interface SAMSUNG_MDM4: SAMSUNG Modem 3 Interface en5: USB 10/100/1000 LAN Interface en3: Bluetooth PAN 2 Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge 2 iCloud Quota: 2.91 GB available Screen sharing: Enabled System Software: macOS Big Sur 11.6 (20G165) Time since boot: Less than an hour Configuration Files: File /etc/launchd.conf exists but not expected Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled â ¨ Antivirus software: Apple and CleanMyMac Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist Executable: ~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app --args -scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist Executable: /Applications/uTorrent.app Running app: ~/Library/Printers/marketing XEROX.app/Contents/MacOS/PrinterProxy Running app: ~/Library/Printers/Ekonomicke farebna.app/Contents/MacOS/PrinterProxy Login Item: /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app Login Item: ~/Library/Application Support/.FUS/fuspredownloader.app Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 14 Old Applications: 33 x86-only apps Kernel Extensions: /Applications/Smart Switch/SmartSwitch.app [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (4.3.0) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (4.3.0) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (4.3.0) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (4.3.0) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.4.9) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) Startup Items: Freecorder Path: /Library/StartupItems/Freecorder System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 192 Apple tasks [Running] 137 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 185 Apple tasks [Running] 133 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11) [Not Loaded] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2017-05-10) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-10-13) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2021-10-29) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-29) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-10-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-08-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2021-06-09) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-09-17) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-10-15) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-07-13) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-12) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-10-13) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-13) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-10-29) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-10-14) [Not Loaded] com.oracle.java.Java-Updater.plist (? 588e5e5 - installed 2021-06-09) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-10-15) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-10-15) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2013-08-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-13) [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2013-08-15) [Loaded] com.bittorrent.uTorrent.plist (? 0 - installed 2015-07-25) [Other] com.eac_mw_client.plist (? 0 - installed 2021-02-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Not Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2015-05-22) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-04-11) [Other] mega.mac.megaupdater.plist (? 0 - installed 2020-04-23) [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2013-10-24) User Login Items: [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-10-29) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2021-10-29) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-10-29) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] goproapp.devicedetection (? - installed 2017-11-19) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Not Loaded] Loxone Login Helper (App Store - installed 2021-08-26) Modern Login Item /Applications/Loxone.app/Contents/Library/LoginItems/Loxone Login Helper.app [Running] OneDrive (Microsoft Corporation - installed 2021-10-29) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-10-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-10-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-25) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Loaded] fuspredownloader (? - installed 2019-05-06) Application ~/Library/Application Support/.FUS/fuspredownloader.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2017-09-05) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2017-12-03) AdobePDFViewer: 18.009.20050 (Adobe Systems, Inc. - installed 2017-12-03) Flip4Mac WMV Plugin: 2.4.4.2 (? - installed 2013-08-21) JavaAppletPlugin: Java 8 Update 301 build 09 (? - installed 2021-07-23) SharePointBrowserPlugin: 14.7.0 (? - installed 2019-11-14) User Internet Plug-ins: thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 (TD Ameritrade, Inc. - installed 2020-06-18) WebEx64: 1.1.0 (Cisco - installed 2020-03-20) tossc plugin_x86_64: tossc_x86_64 1.0.0.0 (TD Ameritrade, Inc. - installed 2020-06-18) Safari Extensions: Webex Meetings (Cisco - installed 2021-04-27) 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2012-05-16) FX Scanner Settings EA (Fuji Xerox Co., Ltd. - installed 2020-09-18) Java (? - installed 2021-06-09) Backup: Skip System Files: No Auto backup: Yes Destinations: Data [Network] (Last used) Total size: 3.00 TB Total number of backups: 114 Oldest backup: 2018-06-29 01:27:03 Last backup: 2021-10-27 00:00:41 3 local snapshots Oldest local snapshot: 2021-10-26 22:24:10 Last local snapshot: 2021-10-29 09:15:48 Performance: System Load: 1.82 (1 min ago) 6.76 (5 min ago) 8.20 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 28.15 seconds Write speed: 2128 MB/s Read speed: 2944 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.22 % (Etresoft, Inc.) WindowServer 7.94 % (Apple) kernel_task 1.95 % (Apple) ControlCenter 0.66 % (Apple) bluetoothd 0.56 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 688 MB (Etresoft, Inc.) OneDrive (2) 401 MB (Microsoft Corporation) CleanMyMac X Menu.app 187 MB (MacPaw Inc.) Finder 168 MB (Apple) kernel_task 163 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 190 KB / 50 KB (Apple) CalendarAgent 81 KB / 28 KB (Apple) apsd 54 KB / 48 KB (Apple) trustd 51 KB / 4 KB (Apple) exchangesyncd 43 KB / 7 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) ControlCenter 1 (Apple) OneDrive (2) 0 (Microsoft Corporation) AXVisualSupportAgent 0 (Apple) suggestd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.59 GB Used RAM: 5.07 GB Cached files: 5.34 GB Available RAM: 10.93 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-09-03 Microsoft Office (16.52.21080801) 2021-09-10 Commander One (3.3) 2021-09-12 ARMDC Agent Installer (1.0.0) 2021-09-27 Safari (15.0) 2021-09-27 XProtectPlistConfigData (2151) 2021-09-29 Numbers (11.2) 2021-09-29 Pages (11.2) 2021-09-29 Keynote (11.2) 2021-10-02 macOS 11.6 (11.6) 2021-10-02 MRTConfigData (1.84) 2021-10-06 Device Support Update (1.0.0.0.1.1632960232) 2021-10-11 Microsoft Teams (1.00.422368) 2021-10-12 Microsoft Remote Desktop (10.7.0) 2021-10-14 Microsoft AutoUpdate (4.40.21101001) 2021-10-19 iMovie (10.3.0) 2021-10-19 GarageBand (10.4.4) Clean up: ~/Library/LaunchAgents/com.eac_mw_client.plist /Applications/Aplikacia_pre_eID.app/Contents/MacOS/eac_mw_Client Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv Executable not found /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist /Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/AdobeUpdateDaemon Executable not found ~/Library/LaunchAgents/mega.mac.megaupdater.plist /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater Executable not found Diagnostics Information (past 7-30 days): 2021-10-28 14:27:08 Kernel Panic (4 times) Details: panic(cpu 0 caller 0xffffff80148d0860): nvme: "Fatal error occurred. I D=0xffffffff ARG1=0xffffffff ARG2=0xffffffff ARG3=0xffffffff EDD0=0xff ffffff EDD1=0xffffffff EDD2=0xffffffff EDD3=0xffffffff EDD4=0xffffffff EDD5=0xffffffff EDD6=0xffffffff EDD7=0xffffffff NANDV=0x2, DRAMV=0x1, SSDC=1024GB. FW Revision=16.14.01\n"@/System/Volumes/Data/SWE/macOS/B uildRoots/38cf1d983f/Library/Caches/com.apple.xbs/Sources/IONVMeFamily /IONVMeFamily-557.120.1/Common/IONVMeController.cpp:5499 2021-10-27 14:13:25 distnoted - High CPU Use (2 times) Executable: /usr/sbin/distnoted 2021-10-27 14:01:35 Preview.app - Crash Executable: /System/Applications/Preview.app Details: dyld3 mode 2021-10-26 22:28:24 backupd - High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-10-26 21:48:00 Mail.app - High CPU Use Executable: /System/Applications/Mail.app 2021-10-26 14:17:05 OneDrive.app - High CPU Use Executable: /Applications/OneDrive.app 2021-10-25 11:06:10 photoanalysisd - High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report