EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-11-20 08:39:30 Download EtreCheckPro from https://etrecheck.com Runtime: 3:38 Performance: Excellent Problem: Beachballing Description: Am using MacOS 12.0.1. The Contacts app is VERY slow, and beachballs e very time I am adding a contact or changing info on an existing contac t. This problem has been ongoing for several years, persisting through several upgrades to the OS. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Heavy Photos CPU usage - Photos processes are using large amounts of CPU. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 999.86 GB disk1 [APFS Virtual drive] 999.86 GB (Shared by 6 volumes) disk1s1 - m***** - Data (APFS) [APFS Virtual drive] (Shared - 371.97 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 643 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.69 GB used) disk1s5s1 - m***S (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) disk2 - WD My Passport 25E3 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - M*****************c (Journaled HFS+) 999.83 GB (869.08 GB used) Mounted Volumes: disk1s1 - m***** - Data [APFS Virtual drive] 999.86 GB (Shared - 371.97 GB used, 634.35 GB available, 604.87 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 999.86 GB (Shared - 643 MB used, 604.87 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 999.86 GB (Shared - 5.37 GB used, 604.87 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - m***S [APFS Snapshot] 999.86 GB (Shared - 15.69 GB used, 634.35 GB available, 604.87 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 999.86 GB (Shared - 6 MB used, 604.87 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - M*****************c 999.83 GB (869.08 GB used, 130.74 GB free) Journaled HFS+ Mount point: /Volumes/M*****************c Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPad Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.0.1 (21A559) Time since boot: About 5 days Notifications: Safari.app 73 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Running app: ~/Library/Printers/Brother MFC-L5850DW series.app/Contents/MacOS/PrinterProxy Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Preference Pane: /Library/PreferencePanes/Device Detector.prefPane Apps: 7 Old Applications: 16 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] DymoUsbPrinterClassDriver.kext - com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.14) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] OlympusDSSDriver.kext - com.olympus.DSSBlockCommandsDevice (3.1.0 - SDK 10.10) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 179 Apple tasks [Running] 159 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 156 Apple tasks [Running] 179 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-11-03) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-11-03) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2021-11-03) [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2019-12-05) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-01) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-11-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-16) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-11-03) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2021-11-03) [Running] com.dymo.dls.webservice.plist (Sanford, L.P. - installed 2021-11-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-11-16) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Other] com.nchsoftware.fastfox.plist (? 0 - installed 2019-12-31) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2021-10-18) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Dropbox (Dropbox, Inc. - installed 2021-11-03) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-11-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-11-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Monotype SkyFontsHelper (Monotype Imaging - installed 2020-04-27) Modern Login Item /Applications/SkyFonts/SkyFonts.app/Contents/Library/LoginItems/Monotype SkyFontsHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-04-27) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2018-11-01) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Preview (Apple - installed 2021-10-17) Application /System/Applications/Preview.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-11-03) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-11-03) DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2021-11-03) DYMO Safari Addin: (Sanford, L.P. - installed 2021-11-03) 3rd Party Preference Panes: Device Detector (? - installed 2021-11-03) Backup: Auto backup: Yes Destinations: M*****************c [Local] (Last used) Total size: 999.83 GB Total number of backups: 119 Oldest backup: 2020-02-03 08:54:54 Last backup: 2021-11-20 08:18:24 10 local snapshots Oldest local snapshot: 2021-11-19 08:18:08 Last local snapshot: 2021-11-20 07:59:46 Performance: System Load: 2.02 (1 min ago) 3.05 (5 min ago) 3.53 (15 min ago) Nominal I/O speed: 0.82 MB/s File system: 19.76 seconds Write speed: 204 MB/s Read speed: 518 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 17 % Idle: 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) photoanalysisd 86.14 % (Apple) WindowServer 5.20 % (Apple) kernel_task 5.15 % (Apple) EtreCheckPro 2.36 % (Etresoft, Inc.) Dropbox (3) 0.70 % (Dropbox, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (194) 4.19 GB (Apple) garcon (72) 754 MB (Dropbox, Inc.) com.apple.audio.SandboxHelper (195) 466 MB (Apple) EtreCheckPro 341 MB (Etresoft, Inc.) kernel_task 220 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 23 MB / 11 MB (Apple) Dropbox 2 MB / 3 MB (Dropbox, Inc.) com.apple.WebKit.Networking 1 MB / 295 KB (Apple) Mail 883 KB / 476 KB (Apple) apsd 401 KB / 869 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) suggestd 15 (Apple) photoanalysisd 9 (Apple) WindowServer 2 (Apple) Dropbox (3) 1 (Dropbox, Inc.) Dropbox Web Helper (3) 0 (Dropbox, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 85 MB Used RAM: 6.20 GB Cached files: 1.72 GB Available RAM: 1.80 GB Swap Used: 2.65 GB Software Installs (past 60 days): Install Date Name (Version) 2021-09-22 Safari (15.0) 2021-09-22 macOS 11.6 (11.6) 2021-09-25 XProtectPlistConfigData (2151) 2021-10-03 Adobe Acrobat Reader DC (21.007.20096) (21.007.20096) 2021-10-03 Device Support Update (1.0.0.0.1.1632960232) 2021-10-18 Adobe Acrobat Reader DC (21.007.20099) (21.007.20099) 2021-11-01 Capital One Shopping (1.0.11) 2021-11-02 macOS Monterey (12.0.1) 2021-11-03 macOS 12.0.1 (12.0.1) 2021-11-03 Core Services Application Configuration Data 12.0 (120.72) 2021-11-09 MRTConfigData (1.85) 2021-11-16 Microsoft AutoUpdate (4.41.21111400) 2021-11-16 Microsoft Office Licensing Helper (0) Clean up: ~/Library/LaunchAgents/com.nchsoftware.fastfox.plist /Applications/FastFox.app/Contents/MacOS/FastFox Executable not found Diagnostics Information (past 7-30 days): 2021-11-19 19:22:50 photoanalysisd High CPU Use (5 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2021-11-19 14:31:03 Contacts.app High CPU Use (2 times) Executable: /System/Applications/Contacts.app 2021-11-16 17:43:23 Mail Crash Executable: /System/Applications/Mail.app Details: AddressBookCore: ABAddressBook accessed after deallocated: 0x0 libsystem_c.dylib: abort() called 2021-11-15 05:35:57 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2021-11-14 15:19:52 IMDPersistenceAgent High CPU Use Executable: /System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersistenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent 2021-11-14 15:14:41 Dropbox.app High CPU Use Executable: /Applications/Dropbox.app End of report