EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-12 11:00:31 Download EtreCheck from https://etrecheck.com Runtime: 2:16 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3.8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 7 volumes) disk2s1 - M******* - Data (APFS) [APFS Virtual drive] (Shared - 1.59 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 283 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used) disk2s5 - M*****D (APFS) [Fusion Drive] (Shared) disk2s5s1 - M*****D (APFS) (Shared - 14.94 GB used) disk2s5s1 - M*****D (APFS) (Shared - 14.94 GB used) disk2s6 - U****e (APFS) (Shared - 532 KB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 7 volumes) disk2s1 - M******* - Data (APFS) [APFS Virtual drive] (Shared - 1.59 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 283 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used) disk2s5 - M*****D (APFS) [Fusion Drive] (Shared) disk2s5s1 - M*****D (APFS) (Shared - 14.94 GB used) disk2s5s1 - M*****D (APFS) (Shared - 14.94 GB used) disk2s6 - U****e (APFS) (Shared - 532 KB used) Mounted Volumes: disk2s1 - M******* - Data [APFS Virtual drive] 2.12 TB (Shared - 1.59 TB used, 503.48 GB available, 501.05 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 283 MB used, 501.05 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.12 TB (Shared - 1.08 GB used, 501.05 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - M*****D 2.12 TB (Shared - 14.94 GB used, 503.48 GB available, 501.05 GB free) APFS Mount point: / Read-only: Yes disk2s6 - U****e 2.12 TB (Shared - 532 KB used, 501.05 GB free) APFS Mount point: /System/Volumes/U****e Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.0.1 (20B50) Time since boot: About an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Webroot Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Apps: 2 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 178 Apple tasks [Running] 136 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 175 Apple tasks [Running] 144 Apple tasks Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-10) [Not Loaded] com.webroot.WRMacApp.plist (Webroot Software, Inc. - installed 2020-09-16) Launch Daemons: [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-25) [Loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2020-12-11) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-06-15) [Loaded] com.webroot.InstallerHelperTool.plist (Webroot Software, Inc. - installed 2020-10-29) [Running] com.webroot.security.mac.plist (Webroot Software, Inc. - installed 2020-10-29) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-19) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-12-12) User Login Items: [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2020-12-08) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-12-08) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] Garmin Express Service (Garmin International - installed 2020-10-10) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2020-12-12 09:37:48 Last local snapshot: 2020-12-12 09:37:48 Performance: System Load: 2.29 (1 min ago) 2.61 (5 min ago) 2.03 (15 min ago) Nominal I/O speed: 3.34 MB/s File system: 30.39 seconds Write speed: 755 MB/s Read speed: 2816 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 14.21 % (?) EtreCheck 11.27 % (App Store) firefox 0.51 % (? - ~/Documents/Firefox.app) helpd 0.41 % (Apple) mdworker_shared (9) 0.16 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 281 MB (App Store) firefox 278 MB (? - ~/Documents/Firefox.app) App Store 194 MB (Apple) accountsd 46 MB (Apple) Dock 34 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) firefox 1 MB / 313 KB (? - ~/Documents/Firefox.app) Other processes 287 KB / 37 KB (?) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 38 MB Used RAM: 6.23 GB Cached files: 1.73 GB Available RAM: 1.77 GB Swap Used: 32 MB Software Installs (past 30 days): Install Date Name (Version) 2020-11-13 Safari (14.0.1) 2020-12-04 XProtectPlistConfigData (2136) 2020-12-11 TotalAV 2020-12-12 macOS Big Sur (11.0.1) 2020-12-12 macOS 11.0.1 (11.0.1) 2020-12-12 MRTConfigData (1.72) 2020-12-12 EtreCheck (5.6.4) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report