EtreCheck version: 6.1.9 (6B057) Report generated: 2020-02-26 11:34:01 Download EtreCheck from https://etrecheck.com Runtime: 5:29 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 1 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M********i (APFS) [APFS Virtual drive] (Shared - 49.39 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 87 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 527 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s6 - Mac (APFS) (Shared - 10.83 GB used) disk2 - Apple Built In SDXC Reader 31.91 GB Internal Secure Digital disk2s1 - N*****E (MS-DOS FAT32) 31.91 GB (29.16 GB used) Mounted Volumes: disk1s1 - M********i [APFS Virtual drive] 1000.00 GB (Shared - 49.39 GB used, 936.64 GB available, 933.58 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 933.58 GB free) APFS Mount point: /private/var/vm disk1s6 - Mac 1000.00 GB (Shared - 10.83 GB used, 936.64 GB available, 933.58 GB free) APFS Mount point: / Read-only: Yes disk2s1 - N*****E 31.91 GB (29.16 GB used, 2.75 GB free) MS-DOS FAT32 Mount point: /Volumes/N*****E Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 123 MB available System Software: macOS Catalina 10.15.3 (19D76) Time since boot: About 3 days Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.wdc.WD-Discovery.plist Executable: /Applications/WD Discovery/WD Discovery.app/Contents/MacOS/WD Discovery --autolaunch Details: Exact match found in the whitelist - probably OK 32-bit Applications: 7 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 188 Apple tasks [Running] 106 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 203 Apple tasks [Running] 96 Apple tasks [Other] 2 Apple tasks Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-02-21) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-02-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-02-21) [Running] com.wdc.WD-Discovery.plist (? 61ae7c00 - installed 2020-02-23) [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2020-02-23) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-02-21) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-02-21) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-02-22) Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-02-21) Time Machine: Time Machine Not Configured! Performance: System Load: 1.51 (1 min ago) 1.36 (5 min ago) 1.33 (15 min ago) Nominal I/O speed: 0.36 MB/s File system: 26.01 seconds Write speed: 30 MB/s Read speed: 75 MB/s CPU Usage Snapshot: Type Overall System 2 % User 3 % Idle 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 5.56 % (Etresoft, Inc.) kernel_task 2.06 % (Apple) WindowServer 2.04 % (Apple) AppleUserHIDDrivers (3) 0.90 % (Apple) cloudd 0.30 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (15) 1.10 GB (Apple) EtreCheckPro 528 MB (Etresoft, Inc.) MTLCompilerService (6) 145 MB (Apple) mdworker_shared (11) 135 MB (Apple) Safari 90 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) kdd 351 MB / 137 MB (? - /Library/Application Support/WDDesktop.app) mDNSResponder 5 MB / 2 MB (Apple) com.apple.WebKit.Networking 4 MB / 180 KB (Apple) netbiosd 266 KB / 73 KB (Apple) cloudd 164 KB / 56 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Adobe Desktop Service 13 (Adobe Systems, Inc.) Adobe CEF Helper (2) 6 (Adobe Systems, Inc.) WindowServer 2 (Apple) storagekitd 1 (Apple) diskarbitrationd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.01 GB Used RAM: 4.60 GB Cached files: 1.39 GB Available RAM: 3.40 GB Swap Used: 224 MB Software Installs (past 30 days): Install Date Name (Version) 2020-02-20 Gatekeeper Configuration Data (181) 2020-02-21 XProtectPlistConfigData (2114) 2020-02-21 MRTConfigData (1.55) 2020-02-23 Kamino (2.1.0(289)) Diagnostics Information (past 7-30 days): 2020-02-25 11:31:30 Adobe Premiere Pro CC 2019.app - High CPU Use (4 times) Executable: /Applications/Adobe Premiere Pro CC 2019/Adobe Premiere Pro CC 2019.app Details: abort() called CEPHtmlEngine(31522,0x1085e3dc0) malloc: Incorrect checksum for freed object 0x7fdb53511d78: probably modified after being freed. Corrupt value: 0x400007fd00000000 2020-02-25 09:43:24 com.apple.WebKit.WebContent - High CPU Use (4 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-02-23 16:12:51 Adobe Photoshop CC 2019.app - High CPU Use (2 times) Executable: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app 2020-02-23 15:46:24 Preview.app - Hang Executable: /System/Applications/Preview.app 2020-02-23 10:48:54 WD Discovery.app - Crash Executable: /private/var/folders/*/WD Discovery.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '-[__NSCFConstantString objectAtIndex:]: unrecognized se lector sent to instance 0x7fff8bb7eb90' terminating with uncaught exception of type NSException abort() called End of report