EtreCheckPro version: 6.8.8 (68072) Report generated: 2025-02-01 15:00:47 Download EtreCheckPro from https://etrecheck.com Runtime: 2:55 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,1 3.3 GHz 6-Core Intel Core i5 (i5-10600) CPU: 6-core 8 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5300 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 2% used, 28.05 TB written, 100% health, 314 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 399.00 GB disk1 [APFS Virtual drive] 399.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (11.15 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.15 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (181.40 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.46 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.31 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (5 MB used) disk0s3 - B******P 100.96 GB (94.14 GB used) Mounted Volumes: disk0s3 - B******P Mount point: /Volumes/B******P Used: 94.14 GB Size: 100.96 GB Free: 6.83 GB disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.15 GB Shared values Size: 399.00 GB Free: 202.52 GB Available: 209.17 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 181.40 GB Shared values Size: 399.00 GB Free: 202.52 GB Available: 209.17 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.46 GB Shared values Size: 399.00 GB Free: 202.52 GB Available: 209.17 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 399.00 GB Free: 202.52 GB Available: 209.17 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5 MB Shared values Size: 399.00 GB Free: 202.52 GB Available: 209.17 GB USB: USB 3.1 bus USB 3.1 bus Razer - Razer Ornata Chroma COMPANY - USB Device T2Bus Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPad Interface en5: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Sequoia 15.3 (24D60) Time since boot: Less than an hour Safe Mode: Enabled Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 184 Apple tasks [Running] 181 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 217 Apple tasks [Running] 209 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-04) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-04) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-12-02) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-12-02) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-01-07) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-07-19) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-12-02) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-01-07) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.amazon.music.plist (Not signed - installed 2021-01-25) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2020-10-27) [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-11-20) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) User Login Items: [Not Loaded] LaunchAtLoginHelper (App Store - installed 2025-01-29) Modern Login Item /Applications/DesktopNote.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-12-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-12-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2025-01-28) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-01-16) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-01-16) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 783 Apple apps 51 3rd party apps 16 x86-only apps No unsigned apps App Extensions: Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Widgets: [Not Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Not Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 5.53 (1 min ago) 6.10 (5 min ago) 3.11 (15 min ago) Nominal I/O usage: 0.05 MB/s File system: 16.41 seconds Write speed: 2373 MB/s Read speed: 2198 MB/s CPU Usage Snapshot: Type Overall System: 0 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 30.84 % (Etresoft, Inc.) Google Chrome 16.60 % (Google LLC) WindowServer 8.36 % (Apple) kernel_task 0.82 % (Apple) Google Chrome Helper (3) 0.30 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 873 MB (Etresoft, Inc.) WindowServer 98 MB (Apple) Finder 88 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (2) 83 MB (Apple) Spotlight 79 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) apsd 3 MB / 7 MB (Apple) SubmitDiagInfo 680 KB / 1 KB (Apple) mDNSResponder 171 KB / 55 KB (Apple) com.apple.iCloudHelper 32 KB / 9 KB (Apple) trustd 25 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) locationd 0 (Apple) bluetoothd 0 (Apple) airportd 0 (Apple) nearbyd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.18 GB Used RAM: 4.26 GB Cached files: 2.56 GB Available RAM: 3.74 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-12-08 ARMDCAgentInstaller (1.0.0) 2024-12-08 Cityscapes (1.3.60) 2024-12-10 Mini Motorways (1.15) 2024-12-11 Microsoft Excel (16.92.24120731) 2024-12-11 Microsoft OneNote (16.92.24120731) 2024-12-11 Microsoft Outlook (16.92.24120731) 2024-12-11 Microsoft PowerPoint (16.92.24120731) 2024-12-11 Microsoft Word (16.92.24120731) 2024-12-16 Adobe Acrobat Reader (24.005.20320) (24.005.20320) 2024-12-16 Pages (14.3) 2024-12-16 Keynote (14.3) 2024-12-16 Balatro+ (1.0.11) 2024-12-16 Numbers (14.3) 2024-12-17 BloonsTD6+ (46.3) 2024-12-18 XProtectPayloads (149) 2024-12-18 Farmside (2.8.2) 2024-12-24 Capital One Shopping (2.6.0) 2024-12-24 Snake.io+ (1.0.5) 2024-12-24 Sasquatch (2.0.5) 2024-12-27 Tap Autoclicker (2.1.6) 2024-12-27 Number Kids (1.0.5) 2025-01-04 Math Kids (1.1.5) 2025-01-04 BEAST (2.0.1) 2025-01-07 Microsoft AutoUpdate (4.77.24121924) 2025-01-07 AngryBirdsReloaded (3.12.20635) 2025-01-11 iMovie (10.4.3) 2025-01-12 macOS 15.2 (15.2) 2025-01-25 MRTConfigData (1.93) 2025-01-25 Gatekeeper Compatibility Data (1.0) 2025-01-28 Slack (4.42.115) 2025-01-28 macOS 15.3 (15.3) 2025-01-28 XProtectCloudKitUpdate (5286) 2025-02-01 XProtectPlistConfigData (5286) Clean up: ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found Diagnostics Information (past 60 days): 2025-02-01 14:47:38 Kernel Panic (10 times) First occurrence: 2025-01-28 08:47:45 Details: panic(cpu 0 caller 0xfffffff00cf0bce0): SEP Panic: :sksm\/sksm: 0x0007 ceb8 0x0002a89f 0x000205e1 0x00030ab3 0x0002553d 0x000254ab 0x0004910d 0x00048d8d [nsuro] Panicked task 0xffffffe454138fa8: 0 pages, 199 threads: pid 0: kernel_ task 2025-01-28 16:04:23 spotlightknowledged - High CPU Use (4 times) First occurrence: 2025-01-25 12:57:28 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-01-28 15:58:00 Photos - Crash (3 times) First occurrence: 2025-01-28 15:57:35 Executable: /System/Applications/Photos.app Details: libsystem_c.dylib: abort() called 2025-01-28 09:25:01 WindowServer - High CPU Use (2 times) First occurrence: 2025-01-25 13:16:26 Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2025-01-28 08:46:52 efilogin-helper - Crash (2 times) Executable: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/Resources/efilogin-helper 2025-01-28 08:46:45 lsd - Crash (3 times) First occurrence: 2025-01-28 08:46:18 Executable: /usr/libexec/lsd 2025-01-25 12:57:44 apfsd - High CPU Use Executable: /usr/libexec/apfsd End of report