iMac 2019-10-21 EtreCheck version: 6.1.3 (6B018) Report generated: 2019-10-21 11A55A47 Download EtreCheck from https://etrecheck.com Runtime: 14A24 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent. Heavy RAM usage - This machine is using a large amount of RAM. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. External drives and performance - There are external drives connected that could be affecting performance. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (27-inch, Late 2012) iMac Model: iMac13,2 1 3.4 GHz Intel Core i7 (i7-3770) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GTX 680MX - VRAM: 2 GB iMac 2560 x 1440 Drives: disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 3.01 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 21 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 507 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.11 GB used) disk1 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 121.12 GB Page 1 iMac 2019-10-21 disk2 [APFS Virtual drive] 3.12 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 3.01 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 21 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 507 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.11 GB used) disk3 - ST10000DM0004 10.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 10.00 TB disk3s3 - B*******X (Journaled HFS+) 134 MB disk4 - ST10000DM0004 10.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 10.00 TB disk4s3 - B*******X (Journaled HFS+) 134 MB disk5 - ST10000DM0004 20.00 TB (Mechanical - 7200 RPM) External SATA disk6 - Seagate Expansion Desk 5.00 TB External USB 5 Gbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 - B****e (Journaled HFS+) 2.30 TB (2.02 TB used) disk6s3 - B*******e (Journaled HFS+) 2.70 TB (2.55 TB used) disk6s4 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk7 - ST2000LM007-1R8174 2.00 TB (Mechanical - 5400 RPM) External Thunderbolt 6 Gigabit Serial ATA disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk7s2 - D****n (Journaled HFS+) 2.00 TB Mounted Volumes: disk2s1 - Macintosh HD 3.12 TB (Shared - 3.01 TB used - 95.47 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] 3.12 TB (Shared - 2.11 GB used - 95.47 GB free) APFS Mount point: /private/var/vm disk6s2 - B****e 2.30 TB (2.02 TB used - 273.31 GB free) Journaled HFS+ Mount point: /Volumes/B****e Owners enabled: No disk6s3 - B*******e 2.70 TB (2.55 TB used - 156.62 GB free) Journaled HFS+ Mount point: /Volumes/B*******e Network: Interface en0: Ethernet Interface en14: iPhone 9 Page 2 iMac 2019-10-21 Interface en13: iPhone 8 Interface en1: Wi-Fi 802.11 a/b/g/n Interface en11: iPad Interface en10: iPhone 6 Interface en9: iPhone 5 Interface fw0: Thunderbolt FireWire Interface en5: iPhone Interface en6: iPhone 2 Interface en7: iPhone 3 Interface en8: iPhone 4 Interface en12: iPhone 7 Interface en15: iPhone 10 Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.74 GB available System Software: macOS Mojave 10.14.6 (18G103) Time since boot: About 2 hours Configuration Files: File /etc/sysctl.conf exists but not expected Notifications: /Library/Little Snitch/Little Snitch Agent.app 2 notifications /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus apps: ClamXAV and SafeNet Unsigned Files: Launchd: /Library/LaunchAgents/com.avid.interplay.editortranscode.plist Executable: /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Contents/MacOS/RunEdit orTranscode.bash Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application S upport/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/PACESupport.plist Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchbo Page 3 iMac 2019-10-21 ard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.versioncueCS4.plist Executable: /Library/Application Support/Adobe/Adobe Version Cue CS4/Server/bin/VersionCueCS4d Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.CS4ServiceManager.plist Executable: /Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/ CS4ServiceManager -launchedbylogin Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.noiseindustries.FxFactory.plist Executable: /Library/PrivilegedHelperTools/com.noiseindustries.FxFactory Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.xrite.device.xrdd.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.digidesign.fwfamily.helper.plist Executable: /Library/Application Support/Digidesign/FireWire/DigidesignFireWireHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.wacom.pentablet.plist Executable: /Library/Application Support/Tablet/PenTabletSpringboard Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/Div X/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avid.interplay.dmfservice.plist Executable: /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avid.interplay.editortranscodestatus.plist Page 4 iMac 2019-10-21 Executable: ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.noiseindustries.FxFactory.FxPlug.plist Executable: /Library/PrivilegedHelperTools/com.noiseindustries.FxFactory.FxPlug Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/ DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/M acOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avid.interplay.editorbroker.plist Executable: ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0 Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/M acOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.edb.launchd.postgresql-8.4.plist Executable: /Library/PostgreSQL/8.4/bin/postmaster -D/Library/PostgreSQL/8.4/data Details: Exact match found in the whitelist - probably OK Login Item: /Applications/Caffeine.app Login Item: /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app Login Item: /Applications/CTRL+Console.app Login Item: /Library/QuickTime/DVCPROHDCodec.component/Contents 32-bit Applications: 155 32-bit apps Kernel Extensions: /Applications/Toast 10 Titanium/Toast Titanium.app [Not Loaded] RoxioBluRaySupport.kext (1.1.6) /Applications/zoom.us.app [Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8) /Library/Extensions [Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.4.3 - SDK 10.11) [Loaded] AmbrosiaAudioSupport.kext (Ambrosia Software, Inc., 4.1.4 - SDK 10.11) [Not Loaded] CUDA.kext (NVIDIA Corporation, 1.1.0) /System/Library/Extensions [Not Loaded] AvidDX.kext (4.0.0) [Loaded] Sentinel.kext (7.3.0) [Not Loaded] Avid_SCSI.kext (1.2.0) [Not Loaded] Avid_SCSI_RBC.kext (1.2.0) [Not Loaded] net6im.kext (1.0.0) [Not Loaded] dne.kext (1.0.6) [Not Loaded] dniregistry.kext (1.0.2) Page 5 iMac 2019-10-21 [Not Loaded] DigidesignFireWireAudio.kext (7.4.2) [Not Loaded] DigiDal.kext (8.0.1) [Not Loaded] DigiIO.kext (8.0.1) [Not Loaded] DigidesignMbox2Boot.kext (8.0.1) [Not Loaded] DigidesignMbox2.kext (8.0.1) [Not Loaded] RBIOKitHelper.kext (1.7.2) [Not Loaded] LfEtherConfig.kext (2.0) [Not Loaded] LfConnectDriver.kext (1.16.1 - SDK 10.9) [Not Loaded] PACESupportFamily.kext (5.9.1 - SDK 10.6) [Not Loaded] Pen Tablet.kext (Pen Tablet 5.2.1-3) /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns [Not Loaded] PACESupportLeopard.kext (5.9.1 - SDK 10.4) [Not Loaded] PACESupportPanther.kext (5.9.1 - SDK 10.-1) [Loaded] PACESupportSnowLeopard.kext (5.9.1 - SDK 10.6) [Not Loaded] PACESupportTiger.kext (5.9.1 - SDK 10.4) /System/Library/Extensions/dne.kext/Contents/PlugIns [Not Loaded] dne_10_4.kext (1.0.6) /System/Library/Extensions/dniregistry.kext/Contents/PlugIns [Not Loaded] dniregistry_10_4.kext (1.0.2) /System/Library/Extensions/net6im.kext/Contents/PlugIns [Not Loaded] net6im_10_4.kext (1.0.0) ~/Library/Services/ToastIt.service/Contents/MacOS [Not Loaded] TDIXController.kext (2.0) Startup Items: PACESupport Path: /Library/StartupItems/PACESupport Digidesign Mbox 2 Path: /Library/StartupItems/Digidesign Mbox 2 DigidesignLoader Path: /Library/StartupItems/DigidesignLoader System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 163 Apple tasks [Running] 120 Apple tasks [Other] 2 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 174 Apple tasks [Running] 128 Apple tasks Launch Agents: [Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2019-10-21) [Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2019-10-21) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-16) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.pl ist (Adobe Systems, Inc. - installed 2019-08-08) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-21) [Loaded] com.adobe.CS4ServiceManager.plist (? 70f708f7 - installed 2011-03-20) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-03) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-03) [Not Loaded] com.adobe.SwitchBoard.monitor.plist (? 5bc5da98 - installed 2018-06-06) [Running] com.avid.avidlink.plist (Avid Technology Inc - installed 2019-07-17) Page 6 iMac 2019-10-21 [Running] com.avid.backgroundservicesmanager.plist (Avid Technology Inc - installed 2019-07-16) [Loaded] com.avid.dmfsupportsvc.plist (Avid Technology Inc - installed 2019-06-26) [Loaded] com.avid.interplay.dmfservice.plist (? aac1ddaa - installed 2019-06-26) [Loaded] com.avid.interplay.editortranscode.plist (? 3be95b8d - installed 2019-08-08) [Loaded] com.avid.transcodeserviceworker.plist (Avid Technology Inc - installed 2019-08-08) [Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2015-06-22) [Running] com.citrix.ReceiverHelper.plist (? 75b63b97 - installed 2015-06-22) [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2015-06-22) [Loaded] com.divx.dms.agent.plist (DivX, LLC - installed 2017-11-17) [Loaded] com.divx.uninstall.converter.plist (? 9e90dee7 - installed 2019-05-04) [Loaded] com.divx.uninstall.player.plist (? 664f994d - installed 2019-05-04) [Loaded] com.divx.uninstall.preferences.plist (? 1cd1d81c - installed 2019-05-04) [Loaded] com.divx.update.agent.plist (DivX, LLC - installed 2017-08-02) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-10-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-10-03) [Other] com.nvidia.CUDASoftwareUpdate.plist (NVIDIA Corporation - installed 2018-08-25) [Not Loaded] com.oracle.java.Java-Updater.plist (? 896d89e - installed 2019-04-02) [Other] com.wacom.pentablet.plist (? ace6eaba - installed 2009-10-30) Launch Daemons: [Loaded] PACESupport.plist (? ab6b5614 - installed 2013-02-01) [Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2019-10-21) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2018-06-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-21) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-03) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-23) [Loaded] com.adobe.versioncueCS4.plist (? 511bc467 - installed 2011-03-20) [Loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Ambrosia Software, Inc. - installed 2016-09- 03) [Loaded] com.apple.aelwriter.plist (Apple - installed 2011-11-10) [Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2018-09-20) [Running] com.avid.interplay.editorbroker.plist (? dbf8b72b - installed 2019-08-08) [Running] com.avid.interplay.editortranscodestatus.plist (? ed44ae64 - installed 2019-08-08) [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2018-09-20) [Loaded] com.bombich.ccc.plist (? 41245744 - installed 2013-01-12) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-11-29) [Other] com.deterministicnetworks.daemon.dniregsvr.plist (? bf75052d - installed 2009-09-10) [Running] com.digidesign.fwfamily.helper.plist (? 3ed06546 - installed 2009-08-11) [Loaded] com.edb.launchd.postgresql-8.4.plist (? 42ee2393 - installed 2015-10-16) [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2019-08-08) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-10-03) [Loaded] com.leapfrog.connect.authdaemon.plist (LeapFrog Enterprises, Inc. - installed 2017-12-17) [Loaded] com.noiseindustries.FxFactory.FxPlug.plist (? 6a86ee28 - installed 2010-10-19) [Not Loaded] com.noiseindustries.FxFactory.plist (? c2a9c9b - installed 2012-07-21) [Other] com.nvidia.cuda.launcher.plist (? 20f73770 - installed 2018-08-25) [Loaded] com.nvidia.cudad.plist (NVIDIA Corporation - installed 2018-08-25) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-04-02) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2017-12-08) [Loaded] com.redgiant.LinkUpdateChecker.plist (? 5e85d069 - installed 2016-06-28) [Loaded] com.regularrateandrhythm.rowmotehelperaide.plist (? 1ac6bc28 - installed 2013-02-07) [Other] com.rogueamoeba.hermes.plist (? c18be5f1 - installed 2009-11-23) [Loaded] com.safenet.sentinel.kext.plist (Apple - installed 2019-09-20) [Running] com.xrite.device.xrdd.plist (? 247330c8 - installed 2015-03-11) User Launch Agents: Page 7 iMac 2019-10-21 [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-16) [Other] com.adobe.ARM.***.plist (? 0 - installed 2011-08-25) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-03) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-16) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Running] com.leapfrog.connect.monitor.plist (LeapFrog Enterprises, Inc. - installed 2017-12-17) [Loaded] com.redgiantsoftware.updater.plist (? 0 - installed 2019-10-14) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-12-05) [Running] com.spotify.webhelper.plist (Spotify - installed 2017-07-04) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2019-06-06) [Loaded] uk.co.canimaansoftware.clamxav.freshclam.plist (? 0 - installed 2016-01-14) User Login Items: AdobeResourceSynchronizer.app (Adobe Systems, Inc. - installed 2019-10-21) (Application - /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app) Backup and Sync.app (Google, Inc. - installed 2019-10-10) (Application - /Applications/Backup and Sync.app) CTRL+Console.app (? - installed 2013-07-31) (Application - /Applications/CTRL+Console.app) Caffeine.app (? - installed 2010-03-12) (Application - /Applications/Caffeine.app) Calendar.app (Apple - installed 2019-08-07) (Application - /Applications/Calendar.app) Coffitivity.app (App Store - installed 2014-07-31) (Application - /Applications/Coffitivity.app) CompressorHelper (App Store - installed 2019-03-29) (Modern Login Item - /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app) Dropbox.app (Dropbox, Inc. - installed 2019-10-17) (Application - /Applications/Dropbox.app) goproapp.devicedetection (? - installed 2017-08-15) (Modern Login Item - /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app) Mail.app (Apple - installed 2019-08-07) (Application - /Applications/Mail.app) Messages.app (Apple - installed 2019-10-13) (Application - /Applications/Messages.app) MiniCalendarHelperApplication (App Store - installed 2018-12-07) (Modern Login Item - /Applications/Mini Calendar.app/Contents/Library/LoginItems/MiniCalendarHelperApplicatio n.app) SnapzLoginHelper (Ambrosia Software, Inc. - installed 2019-02-12) (Modern Login Item - /Applications/Snapz Pro X.app/Contents/Library/LoginItems/SnapzLoginHelper.app) Todo Cloud.app (Appigo, Inc. - installed 2019-03-18) (Application - /Applications/Todo Cloud.app) TransmitMenu.app (Panic, Inc. - installed 2018-03-05) (Application - /Applications/Transmit.app/Contents/MacOS/TransmitMenu.app) Page 8 iMac 2019-10-21 Activity Monitor.app (Apple - installed 2019-08-07) (Application - /Applications/Utilities/Activity Monitor.app) Creative Cloud.app (Adobe Systems, Inc. - installed 2019-10-21) (Application - /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app) PhotoStreamAgent (App Store - installed 2038-01-18) (Modern Login Item - /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app) iTunes.app (Apple - installed 2019-08-07) (Application - /Applications/iTunes.app) Contents (?) (Application - /Library/QuickTime/DVCPROHDCodec.component/Contents) AirPort Base Station Agent.app (Apple - installed 2018-09-21) (Application - /System/Library/CoreServices/AirPort Base Station Agent.app) System Events.app (Apple - installed 2019-05-23) (Application - /System/Library/CoreServices/System Events.app) SpeechSynthesisServer.app (Apple - installed 2019-10-13) (Application - /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynth esis.framework/Versions/A/SpeechSynthesisServer.app) Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-10-20) Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-12) OfficeLiveBrowserPlugin: 12.3.5 (? - installed 2013-01-17) DivX Web Player: 3.8.6.14 (? - installed 2018-01-18) AdobePDFViewer: 19.021.20048 (Adobe Systems, Inc. - installed 2019-10-20) GameFacePlugin: GameFacePlugin 1.8.0.1 (? - installed 2012-11-16) Unity Web Player: UnityPlayer version 4.2.0f4 (? - installed 2013-08-28) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) Java Applet: 11.4.2 (? - installed 2013-01-02) AdobeExManDetect: AdobeExManDetect 1.1.0.0 (? - installed 2018-06-07) JoostPlugin: 0.13.0 (? - installed 2013-01-02) iPhotoPhotocast: 6.0 (? - installed 2013-01-02) PepperFlashPlayer: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-12) RealPlayer Plugin: (? - installed 2015-10-16) DirectorShockwave: 12.2.3r183 (? - installed 2015-12-04) FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-12) CitrixICAClientPlugIn: 12.0.0 (? - installed 2015-06-22) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-21) Silverlight: 5.1.50428.0 (? - installed 2016-07-06) CoolirisWebKitPlugin: (? - installed 2013-01-02) Flip4Mac WMV Plugin: 3.0.0.126 (? - installed 2013-01-03) o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-15) WacomSafari: 1.1.0-4 (? - installed 2013-01-02) JavaAppletPlugin: Java 8 Update 211 build 12 (? - installed 2019-10-13) WacomNetscape: 1.1.0-4 (? - installed 2013-01-02) User Internet Plug-ins: Aspera Web 3.6.6.119698: (? - installed 2016-02-12) Aspera Web 3.7.4.147728: 3.7.4 (Aspera, Inc. - installed 2017-09-05) Aspera Web 3.8.1.161274: 3.8.1 (Aspera, Inc. - installed 2018-07-06) BrowserPlus_2.8.1: 2.8.1 (? - installed 2010-05-27) Page 9 iMac 2019-10-21 Folx3Plugin: 3.0.1 (Vitaliy Golubenko - installed 2018-08-31) ZoomUsPlugIn: 4.0.38982.0714 (? - installed 2017-08-22) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2019-08-07) BridgeAudioSP: 5.52 (Apple - installed 2019-10-13) iSightAudio: 7.7.3 (Apple - installed 2019-08-07) AppleAVBAudio: 760.6 (Apple - installed 2019-08-07) DVCPROHDAudio: 1.3.2 (Apple - installed 2015-10-16) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-07) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-23) 3rd Party Preference Panes: DigidesignMbox2 (installed 2013-01-02) Digidesign Mbox 2 Pro (installed 2013-01-02) Flash Player (installed 2019-09-23) Flip4Mac WMV (installed 2012-09-14) Java (installed 2019-05-14) Perian (installed 2013-01-02) REDcode (installed 2013-01-02) RemoteTap (installed 2015-10-16) SANE (installed 2014-01-14) Time Machine: Time Machine information not available without Full Drive Access. 3 local snapshots Oldest local snapshot: 2019-10-18 22t34t19 Last local snapshot: 2019-10-21 09t45t37 Performance: System Load: 3.73 (1 min ago) 3.92 (5 min ago) 4.75 (15 min ago) Nominal I/O speed: 15.75 MB/s File system: 35.47 seconds Write speed: 48 MB/s Read speed: 44 MB/s CPU Usage Snapshot: Type Overall System 12 % User 23 % Idle 65 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Preview 93.38 % (Apple) distnoted (7) 36.66 % (Apple) sharedfilelistd 20.82 % (Apple) Dock 18.32 % (Apple) Adobe Premiere Pro CC 2019 14.44 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Premiere Pro CC 2019 4.07 GB (Adobe Systems, Inc.) plugin-container (6) 1.43 GB (Mozilla Corporation) EtreCheckPro 957 MB (Etresoft, Inc.) mds_stores 831 MB (Apple) Preview 773 MB (Apple) Page 10 iMac 2019-10-21 Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Mail 84 MB / 86 KB (Apple) firefox 1 MB / 64 KB (Mozilla Corporation) Dropbox 311 KB / 857 KB (Dropbox, Inc.) mDNSResponder 543 KB / 127 KB (Apple) com.apple.WebKit.Networking 318 KB / 22 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Preview 39 (Apple) distnoted (7) 15 (Apple) sharedfilelistd 9 (Apple) Dock 7 (Apple) lsd (3) 4 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 167 MB Used RAM: 20.02 GB Cached files: 11.82 GB Available RAM: 11.98 GB Swap Used: 312 MB Software Installs (past 30 days): Install Date Name (Version) 2019-10-02 XProtectPlistConfigData (2106) 2019-10-02 MRTConfigData (1.50) 2019-10-12 Adobe Flash Player (32.0.0.270) 2019-10-12 Adobe Pepper Flash Player (32.0.0.270) 2019-10-13 Safari (13.0.2) 2019-10-16 Adobe Acrobat DC (19.021.20047) (19.021.20047) 2019-10-17 Adobe Acrobat Reader DC (19.021.20047) (19.021.20047) 2019-10-20 Adobe Acrobat DC (19.021.20048) (19.021.20048) 2019-10-21 Adobe Acrobat Reader DC (19.021.20048) (19.021.20048) Clean up: /Library/LaunchDaemons/com.deterministicnetworks.daemon.dniregsvr.plist /usr/sbin/dniregsvr Executable not found /Library/LaunchDaemons/com.rogueamoeba.hermes.plist /usr/local/hermes/bin/hermesctl Executable not found /Library/LaunchDaemons/com.nvidia.cuda.launcher.plist /Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/A dobe Reader Updater Helper Executable not found Diagnostics Information (past 7 days): 2019-10-21 09t35t35 Hub - Crash Page 11 iMac 2019-10-21 Executable: /Library/Application Support/Avid/*/Hub Details: abort() called Hub(124,0x10f6025c0) malloc: tiny_free_list_remove_ptr: Internal invar iant broken (prev ptr of next): ptr=0x7fd55e012a40, next_prev=0x656c69 660 2019-10-21 09t35t35 fseventsd - Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/V ersions/A/Support/fseventsd Details: dyld3 mode 2019-10-21 09t17t39 postgres - Crash (54 times) Executable: /Users/***/*/postgres End of report Page 12