EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-03-07 16:16:49 Download EtreCheckPro from https://etrecheck.com Runtime: 3:22 Performance: Good Problem: Beachballing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Heavy network usage - This computer has recently restarted and has high network usage. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,1 3,3 GHz 6-Core Intel Core i5 (i5-10600) CPU: 6-core 64 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5300 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (10.13 GB used) disk1s1s1 - ************** (APFS) [APFS Snapshot] (10.13 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (767.89 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.21 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.23 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (12 MB used) disk2 - Samsung PSSD T7 2.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk2s1 - ****** (Journaled HFS+) 2.00 TB (1.27 TB used) disk3 - WD Elements SE 2622 5.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - ********** (Journaled HFS+) 5.00 TB (1.87 TB used) Mounted Volumes: disk1s1s1 - *************** [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.13 GB Shared values Size: 1.00 TB Free: 218.57 GB Available: 434.97 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 767.89 GB Shared values Size: 1.00 TB Free: 218.57 GB Available: 434.97 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.21 GB Shared values Size: 1.00 TB Free: 218.57 GB Available: 434.97 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 218.57 GB Available: 434.97 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 12 MB Shared values Size: 1.00 TB Free: 218.57 GB Available: 434.97 GB disk2s1 - ****** Filesystem: Journaled HFS+ Mount point: /Volumes/****** Owners enabled: No Used: 1.27 TB Size: 2.00 TB Free: 733.78 GB Available: 733.84 GB disk3s2 - *********** Filesystem: Journaled HFS+ Mount point: /Volumes/********** Owners enabled: No Used: 1.87 TB Size: 5.00 TB Free: 3.13 TB USB: USB31Bus hub_device Western Digital - Elements SE 2622 hub_device REINER SCT - cyberJack RFID basis Apple Inc. - Magic Keyboard with Numeric Keypad Generic - Mass Storage Device hub_device hub_device USB31Bus Samsung - PSSD T7 T2Bus Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone System Software: macOS Sonoma 14.3.1 (23D60) Time since boot: About 8 hours Notifications: Swyx Desktop.app 16 notifications Garmin Express Service.app 9 notifications Microsoft Outlook.app 2 notifications Microsoft Teams classic.app one notification Creative Cloud.app 7 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (18.0.1 53056 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (18.0.1 53056 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (18.0.1 53056 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (18.0.1 53056 - SDK 10.9) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) [Not Loaded] tap.kext - net.tunnelblick.tap (20090913 (Tunnelblick build 2780)) [Not Loaded] tun.kext - net.tunnelblick.tun (20090913 (Tunnelblick build 2780)) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 176 Apple tasks [Running] 177 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 196 Apple tasks [Running] 204 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-12-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-12-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-12-18) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2024-01-06) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-02-21) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-02-21) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-23) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2024-02-15) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] com.parallels.toolbox.CleanDriveHelper.plist (Parallels International GmbH - installed 2021-11-02) Executable: /Library/PrivilegedHelperTools/com.parallels.toolbox.CleanDriveHelper [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2023-01-18) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-06-02) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-12-13) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-12-18) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2024-01-06) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-01-06) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-03-07) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Other] com.extensis.FMCore.plist (Not signed - installed 2021-02-17) Command: /Applications/Universal Type Client.app/Contents/Resources/FMCore -clientserver [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-02-21) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-03-04) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-16) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-01-06) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-03-05) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) <Empty> [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) <Empty> User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2024-02-26) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] AusweisApp2AutostartHelper (App Store - installed 2024-02-29) Modern Login Item /Applications/AusweisApp.app/Contents/Library/LoginItems/AusweisAppAutostartHelper.app [Not Loaded] AusweisAppAutostartHelper (App Store - installed 2024-02-29) Modern Login Item /Applications/AusweisApp.app/Contents/Library/LoginItems/AusweisAppAutostartHelper.app [Running] Garmin Express Service (Garmin International - installed 2023-07-17) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Loaded] HPPSDrMonitorHelper (App Store - installed 2024-02-29) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] Microsoft Teams Launcher (Microsoft Corporation - installed 2024-02-15) Modern Login Item /Applications/Microsoft Teams (work or school).app/Contents/Library/LoginItems/Microsoft Teams Launcher.app [Running] OneDrive (Microsoft Corporation - installed 2024-03-04) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-03-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-03-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Parallels Toolbox (Parallels International GmbH - installed 2024-02-20) Application /Applications/Parallels Toolbox.app Applications: 635 apps 77 x86-only apps One unsigned app App Extensions: Safari extensions: "Open In" button for Internet Explorer - /Applications/Parallels Desktop.app Safari Web Extension - /Applications/AuthPoint.app Screenshot Page Safari Extension - /Applications/Parallels Toolbox.app/Contents/Applications/Screenshot Page.app Download Video - /Applications/Parallels Toolbox.app/Contents/Applications/Download Video.app Plugins: Intents - /Applications/WhatsApp.app Parallels VMs - /Applications/Parallels Desktop.app Notification providers: ServiceExtension - /Applications/WhatsApp.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: Send with Windows Email App - /Applications/Parallels Desktop.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck InDesign QuickLook Extension - /Applications/Adobe InDesign 2024/Adobe InDesign 2024.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt QuickLook Previews (legacy): ExeQL - /Applications/Parallels Desktop.app com.microsoft.windows-executable *.exe ParallelsQL - /Applications/Parallels Desktop.app com.parallels.vm.vmpackage.packed *.pvmp com.parallels.vm.vmpackage *.pvm com.vmware.foreign.pvm com.parallels.vm.vmpackage.compressed *.pvmz Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-12-18) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2023-01-18) Backup: Time Machine information is limited without Full Disk Access Destinations: C*********************7 [Local] (Last used) 10 local snapshots Oldest local snapshot: 2022-09-23 11:31:22 Last local snapshot: 2024-03-07 15:59:12 Performance: System Load: 3.24 (1 min ago) 2.61 (5 min ago) 2.32 (15 min ago) Nominal I/O usage: 1.19 MB/s File system: 14.71 seconds Write speed: 2430 MB/s Read speed: 2807 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 15.60 % (Etresoft, Inc.) WindowServer 8.48 % (Apple) coreaudiod 5.34 % (Apple) Adobe Photoshop 2024 4.58 % (Adobe Inc.) VTDecoderXPCService (15) 4.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Photoshop 2024 6.35 GB (Adobe Inc.) Adobe Illustrator 3.76 GB (Adobe Inc.) AdobeAcrobat 3.16 GB (Adobe Inc.) MTLCompilerService (32) 2.87 GB (Apple) AIRobin 2.55 GB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) openvpn 739 MB / 1.04 GB (WatchGuard Technologies Inc.) mDNSResponder 23 MB / 8 MB (Apple) corespeechd 1 KB / 738 KB (Apple) remoted 236 KB / 324 KB (Apple) rapportd 95 KB / 128 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Adobe Photoshop 2024 4 (Adobe Inc.) coreaudiod 4 (Apple) WindowServer 4 (Apple) Adobe Illustrator 2 (Adobe Inc.) VTDecoderXPCService (15) 2 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 5.12 GB Used RAM: 39.78 GB Cached files: 19.10 GB Available RAM: 24.22 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-01-08 Adobe Acrobat (23.008.20458) (23.008.20458) 2024-01-18 Adobe Acrobat (23.008.20470) (23.008.20470) 2024-02-14 Microsoft OneNote (16.82.24021116) 2024-02-15 Microsoft Teams classic (1.00.703856) 2024-02-15 Microsoft Teams (work or school) (24004.1304.2655.7488) 2024-02-15 Adobe Acrobat (23.008.20533) (23.008.20533) 2024-02-16 Microsoft AutoUpdate (4.68.24021416) 2024-02-26 Adobe Acrobat (23.008.20555) (23.008.20555) 2024-02-26 WatchGuard Mobile VPN (0) 2024-02-26 MacKeeper 2024-02-28 macOS 14.3.1 (14.3.1) 2024-02-28 MRTConfigData (1.93) 2024-02-29 AusweisApp (2.0.3) 2024-02-29 Microsoft To Do (2.116) 2024-02-29 ‎WhatsApp (24.3.78) 2024-02-29 HP Smart (17.0.1) 2024-02-29 AuthPoint (1.0.6) 2024-02-29 GarageBand (10.4.10) 2024-02-29 iMovie (10.4) 2024-03-04 Microsoft OneDrive (24.25.204) 2024-03-06 XProtectPlistConfigData (2188) 2024-03-06 XProtectPayloads (128) Clean up: /Library/LaunchAgents/com.extensis.FMCore.plist /Applications/Universal Type Client.app/Contents/Resources/FMCore Executable not found Diagnostics Information (past 60 days): 2024-03-07 16:09:13 Finder.app High CPU Use (4 times) First occurrence: 2024-03-06 11:09:57 Executable: /System/Library/CoreServices/Finder.app 2024-03-07 11:40:33 Core Sync.app High CPU Use (4 times) First occurrence: 2024-03-04 10:34:20 Executable: /Applications/Utilities/Adobe Sync/*/Core Sync.app 2024-03-07 10:46:58 knowledgeconstructiond High CPU Use (2 times) First occurrence: 2024-03-07 10:48:34 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2024-03-07 10:41:12 signpost_reporter High CPU Use (3 times) First occurrence: 2024-03-07 10:43:10 Executable: /usr/libexec/signpost_reporter 2024-03-07 10:19:15 photoanalysisd High CPU Use (6 times) First occurrence: 2024-03-04 07:37:51 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd Details: libsystem_c.dylib: abort() called 2024-03-07 08:19:01 photolibraryd High CPU Use (2 times) First occurrence: 2024-03-07 08:21:12 Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2024-03-07 08:13:44 CCXProcess Crash (8 times) First occurrence: 2024-03-01 08:47:22 Executable: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app 2024-03-07 08:13:08 Font Book.app High CPU Use (8 times) First occurrence: 2024-03-04 15:49:16 Executable: /System/Applications/Font Book.app 2024-03-06 14:07:26 spotlightknowledged High CPU Use First occurrence: 2024-03-06 14:09:01 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-03-05 09:47:25 Adobe Illustrator.app High CPU Use First occurrence: 2024-03-05 09:49:49 Executable: /Applications/Adobe Illustrator 2023/Adobe Illustrator.app 2024-03-05 07:53:26 JabraDeviceService Crash Executable: /Applications/Swyx Desktop.app 2024-03-04 07:33:14 fontd High CPU Use First occurrence: 2024-03-04 07:35:17 Executable: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Support/fontd End of report