EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-10 11:44:44 Download EtreCheck from https://etrecheck.com Runtime: 3:58 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Description: Very slow when opening apps, just slow in general Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 C32F391 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - H******************** Data (APFS) [APFS Virtual drive] (Shared - 146.61 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 - H****************** (APFS) (Shared - 11.16 GB used) Mounted Volumes: disk1s1 - H******************** Data [APFS Virtual drive] 1000.00 GB (Shared - 146.61 GB used, 839.53 GB available, 836.04 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 836.04 GB free) APFS Mount point: /private/var/vm disk1s5 - H****************** 1000.00 GB (Shared - 11.16 GB used, 839.53 GB available, 836.04 GB free) APFS Mount point: / Read-only: Yes Network: Interface en1: Wi-Fi Interface en0: Ethernet plug Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/Application Support/Steam/com.valvesoftware.steam.ipctool.plist Executable: ~/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/ipcserver Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ccxprocess.plist Executable: Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Running app: S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor Apps: 3 Kernel Extensions: /Library/Extensions AmbrosiaAudioSupport.kext (4.2 - SDK 10.9) SteamInput.kext (4357.73.42 - SDK 10.13) SteamInput-DS4v1.kext (4357.73.42 - SDK 10.9) YamDisplayDriver.kext (1.0.4 - SDK 10.12) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 168 Apple tasks [Running] 128 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 184 Apple tasks [Running] 112 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2019-06-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-23) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-12-27) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Valve Corporation - installed 2019-04-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-03-20) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-09) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-12-09) User Launch Agents: [Not Loaded] com.adobe.ccxprocess.plist (? 0 - installed ) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2020-05-09) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2019-03-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-12-27) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Honey (App Store - installed 2020-02-06) Time Machine: Time Machine Not Configured! Performance: System Load: 3.14 (1 min ago) 2.77 (5 min ago) 2.18 (15 min ago) Nominal I/O speed: 1.20 MB/s File system: 31.75 seconds Write speed: 72 MB/s Read speed: 73 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 15 % Idle: 79 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 61.55 % (?) trustd 16.31 % (Apple) EtreCheck 3.55 % (App Store) Google Chrome 1.24 % (Google, Inc.) CoreServicesUIAgent 0.54 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 525 MB (App Store) Google Chrome 220 MB (Google, Inc.) App Store 121 MB (Apple) Finder 105 MB (Apple) ReportCrash 54 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 110 MB / 97 MB (?) rapportd 84 KB / 27 KB (Apple) SystemUIServer 0 B / 240 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.01 GB Used RAM: 5.27 GB Cached files: 1.72 GB Available RAM: 2.73 GB Swap Used: 224 MB Software Installs (past 30 days): Install Date Name (Version) 2020-04-17 Microsoft PowerPoint 2020-04-17 Microsoft Outlook 2020-04-17 Microsoft OneNote 2020-04-17 Microsoft Excel 2020-04-23 Microsoft AutoUpdate 2020-04-24 Microsoft Word 2020-05-02 XProtectPlistConfigData (2120) 2020-05-03 Mactracker (7.9.1) 2020-05-04 Steam Input 2020-05-04 AmbrosiaAudioSupport 2020-05-04 Twitter (8.18.1) 2020-05-08 macOS Catalina 10.15.4 Update 2020-05-08 Gatekeeper Compatibility Data (1.0) 2020-05-08 MRTConfigData (1.59) 2020-05-10 CleanMyMac X (4.6.2) 2020-05-10 Disk Speed Test (3.2) 2020-05-10 EtreCheck (5.5.5) Clean up: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report