EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-02-18 21:45:42 Download EtreCheckPro from https://etrecheck.com Runtime: 3:18 Performance: Good Problem: Computer is too slow Description: Since installing Monterey the computer has been very slow and often ha ngs Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy iCloud CPU usage - iCloud processes are using large amounts of CPU. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 181 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 668.14 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 445 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 25 KB used) disk1s6 - Update (APFS) (Shared - 5 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.75 GB used, 389.16 GB available, 314.60 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 668.14 GB used, 389.16 GB available, 314.60 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 1.00 TB (Shared - 445 MB used, 314.60 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 1.00 TB (Shared - 25 KB used, 314.60 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 1.00 TB (Shared - 5 MB used, 314.60 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.2.1 (21D62) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/Resources/WacomTouchDriver.app/Contents/MacOS/WacomTouchDriver Running app: /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/Resources/TabletDriver.app/Contents/MacOS/TabletDriver Login Item: /Volumes/L***************y Plugin: /Library/Internet Plug-Ins/WacomTabletPlugin.plugin Preference Pane: /Library/PreferencePanes/WacomTablet.prefpane Apps: 8 Old Applications: 6 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11) [Not Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (1.5.05 - SDK 10.10) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.3.15-3 - SDK 10.11) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 186 Apple tasks [Running] 152 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 181 Apple tasks [Running] 153 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-10-10) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-09) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-05-01) [Other] com.splashtop.streamer-daemon.plist (? 17fcc691 - installed 2021-03-13) [Other] com.splashtop.streamer-srioframebuffer.plist (? c22c25e7 - installed 2021-03-13) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2022-02-06) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-01-28) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-09) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-01-27) [Not Loaded] com.splashtop.streamer-for-root.plist (? 514b979d - installed 2021-03-13) [Other] com.splashtop.streamer-for-user.plist (? d659533e - installed 2021-03-13) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2021-05-11) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) [Running] com.samsung.portablessdplus.mon.plist (Samsung Electronics - installed 2020-09-27) [Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2022-02-18) User Login Items: [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2022-02-18) Modern Login Item ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app [Loaded] ***s Photography (?) Application /Volumes/L***************y Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-14) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-14) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (? - installed 2015-12-16) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-01-28) 3rd Party Preference Panes: WacomTablet (? - installed 2015-12-16) Backup: Time Machine Not Configured! Performance: System Load: 1.06 (1 min ago) 1.62 (5 min ago) 2.62 (15 min ago) Nominal I/O speed: 0.53 MB/s File system: 14.95 seconds Write speed: 2962 MB/s Read speed: 3130 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 8 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) bird 127.00 % (Apple) com.apple.appkit.xpc.openAndSavePanelService (2) 37.72 % (Apple) mds_stores 37.44 % (Apple) EtreCheckPro 12.76 % (Etresoft, Inc.) photolibraryd 6.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (23) 1.03 GB (Apple) Adobe CEF Helper (Renderer) 678 MB (Adobe Inc.) EtreCheckPro 669 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (10) 522 MB (Apple) mds_stores 432 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 504 KB / 105 KB (Apple) nsurlsessiond 358 KB / 27 KB (Apple) biometrickitd 90 KB / 182 KB (Apple) cloudd 105 KB / 9 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) bird 22 (Apple) cloudd (2) 11 (Apple) WindowServer 2 (Apple) ReportCrash (2) 2 (Apple) photolibraryd 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.90 GB Used RAM: 8.09 GB Cached files: 6.01 GB Available RAM: 7.91 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-01-08 ARMDC Agent Installer (1.0.0) 2022-02-03 MRTConfigData (1.88) 2022-02-03 XProtectPlistConfigData (2155) 2022-02-12 macOS 12.2 (12.2) 2022-02-18 macOS 12.2.1 (12.2.1) Clean up: /Library/LaunchAgents/com.splashtop.streamer-for-root.plist /Applications/Splashtop Streamer.app/Contents/MacOS/Splashtop Streamer Executable not found /Library/LaunchDaemons/com.splashtop.streamer-daemon.plist /Applications/Splashtop Streamer.app/Contents/MacOS/SRStreamerDaemon Executable not found /Library/LaunchAgents/com.splashtop.streamer-for-user.plist /Applications/Splashtop Streamer.app/Contents/MacOS/Splashtop Streamer Executable not found /Library/LaunchDaemons/com.splashtop.streamer-srioframebuffer.plist /Applications/Splashtop Streamer.app/Contents/MacOS/SRIOFrameBuffer.app/Contents/MacOS/SRIOFrameBuffer Executable not found Diagnostics Information (past 7-30 days): 2022-02-18 22:40:55 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-18-224055.ips Crash 2022-02-18 22:40:17 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-18-224017.ips Crash 2022-02-18 21:41:58 EtreCheckPro.app Hang Executable: /private/var/folders/*/EtreCheckPro.app 2022-02-18 21:22:41 bird Crash (188 times) Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInval idArgumentException', reason: '*** -[__NSDictionaryM setObject:forKeye dSubscript:]: key cannot be nil' libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called 2022-02-18 21:16:23 softwareupdated Crash (25 times) Executable: /System/Library/CoreServices/Software Update.app 2022-02-18 21:08:19 contextstored Crash (18 times) Executable: /System/Library/PrivateFrameworks/CoreDuetContext.framework/Versions/A/Resources/contextstored 2022-02-18 21:08:14 SecurityAgent Crash (39 times) Executable: /System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityAgent.bundle/Contents/MacOS/SecurityAgent Details: loginwindow: loginwindow:login invoked 2022-02-18 21:06:00 coreduetd Crash Executable: /usr/libexec/coreduetd 2022-02-18 21:02:22 apsd Crash (14 times) Executable: /System/Library/PrivateFrameworks/ApplePushService.framework/apsd 2022-02-18 20:59:18 accountsd Crash (3 times) Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2022-02-18 20:59:14 knowledge-agent Crash (11 times) Executable: /usr/libexec/knowledge-agent 2022-02-18 20:59:05 suggestd Crash (2 times) Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2022-02-18 20:57:25 PowerUIAgent Crash (4 times) Executable: /usr/libexec/PowerUIAgent 2022-02-18 20:53:16 Spotlight Crash (26 times) Executable: /System/Library/CoreServices/Spotlight.app 2022-02-18 17:53:27 com.apple.dock.extra Crash (7 times) Executable: /System/Library/CoreServices/Dock.app Details: com.apple.dock.extra: Dock Extras loaded from: Calendar.app Shortcuts.app 2022-02-18 17:52:28 mediaanalysisd Crash Executable: /System/Library/PrivateFrameworks/MediaAnalysis.framework/Versions/A/mediaanalysisd 2022-02-18 17:44:08 AvatarPickerMemojiPicker Crash Executable: /System/iOSSupport/System/Library/PrivateFrameworks/AvatarUI.framework/PlugIns/AvatarPickerMemojiPicker.appex/Contents/MacOS/AvatarPickerMemojiPicker 2022-02-18 03:12:52 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-18-031252.ips Crash 2022-02-18 02:23:03 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-18-022303.ips Crash 2022-02-17 22:17:20 com.apple.WebKit.WebContent High CPU Use (4 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: Safari: Bundle controller class: BrowserBundleController 2022-02-17 22:10:55 Finder.app Hang (7 times) Executable: /System/Library/CoreServices/Finder.app 2022-02-15 02:38:36 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-15-023836.ips Crash 2022-02-14 23:47:01 photoanalysisd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-02-14 23:27:51 trustd High CPU Use Executable: /usr/libexec/trustd 2022-02-14 21:42:03 osanalyticshelper Crash Executable: /System/Library/CoreServices/osanalyticshelper 2022-02-14 21:41:58 MTLCompilerService High CPU Use (2 times) Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService 2022-02-14 21:38:54 distnoted Crash Executable: /usr/sbin/distnoted 2022-02-13 02:33:18 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-13-023318.ips Crash 2022-02-13 01:42:01 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-13-014201.ips Crash 2022-02-13 00:26:55 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-13-002655.ips Crash 2022-02-13 00:18:57 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-02-13-001857.ips Crash 2022-02-12 19:29:01 growl Crash Executable: /Applications/Synology Drive Client.app 2022-02-12 19:23:43 WindowServer Crash (25 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: CoreDisplay: StartTime:2022-02-12 19:23:43 GPU:IG&AMD MetalDevice for accelerator(0xd927): 0x7fd865132948 (MTLDevice: 0x7fd8 66ec9000) MetalDevice for accelerator(0xde03): 0x7fd86510a138 (MTLDevice: 0x7fd8 68d68000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/EGP 0@0/IOPP/EGP1@0/IOPP/GFX0@0/AMDRadeonX6000_AmdRadeonControllerNavi14/A TY,Boa@0 IOPresentment: boot-args: 2022-02-12 19:19:37 dasd Crash Executable: /usr/libexec/dasd 2022-02-12 19:19:35 coreaudiod Crash Executable: /usr/sbin/coreaudiod 2022-02-11 22:08:12 photolibraryd High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInter nalInconsistencyException', reason: 'Unhandled error (NSCocoaErrorDoma in, 4864) occurred during faulting and was thrown: Error Domain=NSCoco aErrorDomain Code=4864 "The data couldnâ t be read because it isnâ t in the correct format." UserInfo={NSUnderlyingError=0x7fbef656ae40 {Error Domain=NSCocoaErrorDomain Code=4864 "*** -[NSKeyedUnarchiver _initFor ReadingFromData:error:throwLegacyExceptions:]: data is corrupt or arch ive is missing key components or object is too large to decode" UserIn fo={NSDebugDescription=*** -[NSKeyedUnarchiver _initForReadingFromData :error:throwLegacyExceptions:]: data is corrupt or archive is missing key components or object is too large to decode}}}' libc++abi.dylib: terminating with uncaught exception of type _NSCoreDa taException libsystem_c.dylib: abort() called End of report