EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-10-20 10:06:51 Download EtreCheckPro from https://etrecheck.com Runtime: 4:24 Performance: Good Problem: Computer is too slow Description: cursor dragging in adobe programs, fan constantly running and machine runs hot Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 64 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 Battery: Health = Normal - Cycle count = 546 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 4 GB Color LCD (built-in) 3584 x 2240 Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 7% used, 93.11 TB written, 100% health, 103 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.90 TB disk1 [APFS Virtual drive] 1.90 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (12.04 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (12.04 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.59 TB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.64 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.42 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (3 MB used) disk0s3 - B******P 105.80 GB (97.86 GB used) Mounted Volumes: disk0s3 - B******P Mount point: /Volumes/B******P Used: 97.86 GB Size: 105.80 GB Free: 7.93 GB disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 12.04 GB Shared values Size: 1.90 TB Free: 288.54 GB Available: 405.39 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 1.59 TB Shared values Size: 1.90 TB Free: 288.54 GB Available: 405.39 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.64 GB Shared values Size: 1.90 TB Free: 288.54 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.90 TB Free: 288.54 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 1.90 TB Free: 288.54 GB USB: USB 2.0 Bus USB 3.0 Bus USB 3.0 Bus Apple T2 Bus Apple T2 Controller Apple Internal Keyboard / Trackpad Headset Touch Bar Display Touch Bar Backlight FaceTime HD Camera (Built-in) Ambient Light Sensor Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPhone Interface bridge0: Thunderbolt Bridge iCloud Quota: 819.62 GB available Printer sharing: Enabled Remote login: Enabled System Software: macOS Tahoe 26.0.1 (25A362) Installed 2025-09-29 Time since boot: About a day Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Remote login: Enabled Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware Apps: 2 System Extensions: [Not Loaded] DuckDuckGo VPN Network Extension - version 1.160.0 (App Store - installed 2025-10-16) Application: /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app - version 1.160.0 (App Store - installed 2025-10-16) Description: DuckDuckGo VPN Kernel Extensions: /Applications/Recoverit.app [Not Loaded] WondershareDriver.kext - com.wondershare.driver (3.0.0 - SDK 10.14) /Library/Extensions [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) ~/Downloads/Duet.app [Not Loaded] DuetDisplay.kext - com.karios.driver.DuetDisplay (1.1.1 - SDK 10.10) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 183 Apple tasks [Running] 196 Apple tasks [Other] 6 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 204 Apple tasks [Running] 246 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-10-06) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-06-18) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-09-23) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2021-11-29) [Not Loaded] com.offshoresecurity.Helper.plist (OFSHOR SEKYURITI EOOD - installed 2021-02-11) Executable: /Library/PrivilegedHelperTools/com.offshoresecurity.Helper [Not Loaded] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2021-01-18) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-01-24) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-10-06) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-18) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-09-30) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) [Not Loaded] com.spotify.client-launcher.plist (Spotify - installed 2025-09-22) Executable: /Applications/Spotify.app/Contents/Resources/SpotifyLauncher Location: /Applications/Spotify.app [Not Loaded] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2021-01-18) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Not Loaded] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2021-01-18) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Not Loaded] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2021-01-18) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver [Not Loaded] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2021-05-09) Executable: /Library/Printers/Canon/MFScanner/Utilities/Canon MF Scan Agent.app/Contents/MacOS/Canon MF Scan Agent [Not Loaded] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2021-05-09) Executable: /Library/Printers/Canon/MFScanner/Utilities/Canon MFSU Agent.app/Contents/MacOS/Canon MFSU Agent User Launch Agents: [Other] VPN by Google One.plist (Not signed - installed 2023-04-20) Command: /Applications/VPN by Google One.app/Contents/MacOS/VPN by Google One --autolaunch [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-06-30) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-10) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-10) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2025-10-09) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] Cisco Webex Meetings (Cisco - installed 2023-01-10) Application /Applications/Cisco Webex Meetings.app [Running] Dropbox (Dropbox, Inc. - installed 2025-10-08) Application /Applications/Dropbox.app [Not Loaded] DuckDuckGo Personal Information Removal (App Store - installed 2025-10-16) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Personal Information Removal.app [Not Loaded] DuckDuckGo VPN (App Store - installed 2025-10-16) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app [Not Loaded] Slack Login Helper (App Store - installed 2025-10-12) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2025-10-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-09-25) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-09-25) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 845 Apple apps 168 3rd party apps 97 x86-only apps 2 unsigned apps App Extensions: Plugins: [Loaded] Intents - /Applications/WhatsApp.app [Loaded] VPNProxyExtension - /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app Widgets: [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app VPNs: [Loaded] DuckDuckGo VPN Network Extension - /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app Finder sync extensions: [Loaded] Dropbox Finder Extension - /Applications/Dropbox.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: [Loaded] InDesign QuickLook Extension - /Applications/Adobe InDesign 2025/Adobe InDesign 2025.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-10-06) Audio Plug-ins: ParrotAudioPlugin: 1.0 (Apple - installed 2025-09-25) 3rd Party Preference panels: WacomTablet (Wacom Technology Corp. - installed 2021-01-18) Backup: Time Machine Not Configured! Performance: System Load: 5.19 (1 min ago) 5.23 (5 min ago) 3.76 (15 min ago) Nominal I/O usage: 1.19 MB/s File system: 24.64 seconds Write speed: 2088 MB/s Read speed: 3002 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 62.12 % (Apple) EtreCheckPro 33.70 % (Etresoft, Inc.) kernel_task 3.62 % (Apple) coreaudiod 3.36 % (Apple) Adobe Illustrator 2.82 % (Adobe Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (26) 2.91 GB (Apple) Adobe Illustrator 2.05 GB (Adobe Inc.) Safari 1.92 GB (Apple) EtreCheckPro 1.76 GB (Etresoft, Inc.) Mail 1003 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 8 MB / 3 MB (Apple) apsd 5 MB / 3 MB (Apple) Dropbox 3 MB / 3 MB (Dropbox, Inc.) Mail 5 MB / 57 KB (Apple) remoted 1 MB / 2 MB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 17 (Apple) Adobe Illustrator 3 (Adobe Inc.) coreaudiod 2 (Apple) airportd 2 (Apple) MTLCompilerService (18) 2 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 2.15 GB Used RAM: 33.72 GB Cached files: 28.13 GB Available RAM: 30.28 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-08-21 DuckDuckGo (1.152.1) - App Store 2025-08-23 Slack (4.45.69) - App Store 2025-08-23 ‎WhatsApp (25.22.79) - App Store 2025-08-27 XProtectCloudKitUpdate (5312) - XProtectUpdateService 2025-08-27 XProtectPlistConfigData (5312) - Software update 2025-08-30 DuckDuckGo (1.153.0) - App Store 2025-08-30 Adobe Acrobat (25.001.20630) (25.001.20630) - Installer 2025-09-03 Adobe Acrobat (25.001.20643) (25.001.20643) - Installer 2025-09-05 XProtectCloudKitUpdate (5313) - XProtectUpdateService 2025-09-05 XProtectPlistConfigData (5313) - Software update 2025-09-08 DuckDuckGo (1.154.0) - App Store 2025-09-09 ‎WhatsApp (25.23.83) - App Store 2025-09-09 Adobe Acrobat (25.001.20693) (25.001.20693) - Installer 2025-09-10 XProtectCloudKitUpdate (5314) - XProtectUpdateService 2025-09-10 XProtectPlistConfigData (5314) - Software update 2025-09-13 Brother iPrint&Scan (13.3.0) - App Store 2025-09-13 DuckDuckGo (1.155.0) - App Store 2025-09-13 ‎WhatsApp (25.24.76) - App Store 2025-09-15 Slack (4.46.96) - App Store 2025-09-17 XProtectPlistConfigData (5315) - Software update 2025-09-17 DuckDuckGo (1.156.0) - App Store 2025-09-17 XProtectCloudKitUpdate (5315) - XProtectUpdateService 2025-09-22 ‎WhatsApp (25.25.74) - App Store 2025-09-23 XProtectPlistConfigData (5316) - Software update 2025-09-24 XProtectCloudKitUpdate (5316) - XProtectUpdateService 2025-09-24 DuckDuckGo (1.157.0) - App Store 2025-09-29 macOS 26.0.1 (26.0.1) - Software update 2025-09-29 ‎WhatsApp (25.26.72) - App Store 2025-09-29 XProtectPlistConfigData (5316) - Software update 2025-09-29 MRTConfigData (1.93) - Software update 2025-09-29 Gatekeeper Compatibility Data (1.0) - Software update 2025-09-29 XProtectPayloads (153) - Software update 2025-09-30 XProtectCloudKitUpdate (5317) - XProtectUpdateService 2025-10-01 Slack (4.46.99) - App Store 2025-10-01 XProtectPlistConfigData (5317) - Software update 2025-10-02 DuckDuckGo (1.158.0) - App Store 2025-10-02 ‎WhatsApp (25.27.73) - App Store 2025-10-08 XProtectCloudKitUpdate (5318) - XProtectUpdateService 2025-10-09 XProtectPlistConfigData (5318) - Software update 2025-10-09 Adobe Acrobat (25.001.20756) (25.001.20756) - Installer 2025-10-11 ‎WhatsApp (25.28.75) - App Store 2025-10-12 DuckDuckGo (1.159.0) - App Store 2025-10-12 Slack (4.46.101) - App Store 2025-10-16 XProtectCloudKitUpdate (5319) - XProtectUpdateService 2025-10-16 Brother iPrint&Scan (14.0) - App Store 2025-10-16 XProtectPlistConfigData (5319) - Software update 2025-10-16 DuckDuckGo (1.160.0) - App Store 2025-10-18 ‎WhatsApp (25.29.73) - App Store Clean up: ~/Library/LaunchAgents/VPN by Google One.plist /Applications/VPN by Google One.app/Contents/MacOS/VPN by Google One Executable not found Diagnostics Information (past 60 days): 2025-10-19 21:06:19 IMDPersistenceAgent High CPU Use Executable: /System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersistenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent 2025-10-19 17:22:34 spotlightknowledged High CPU Use (5 times) First occurrence: 2025-10-18 19:58:37 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-10-19 15:07:34 knowledgeconstructiond High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-10-19 09:02:10 knowledge-agent High CPU Use (2 times) First occurrence: 2025-10-18 21:01:55 Executable: /usr/libexec/knowledge-agent 2025-10-19 07:06:08 coreduetd High CPU Use Executable: /usr/libexec/coreduetd 2025-10-19 01:26:40 photoanalysisd High CPU Use (4 times) First occurrence: 2025-10-13 01:26:10 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2025-10-18 21:03:10 apfsd High CPU Use Executable: /usr/libexec/apfsd 2025-10-18 19:47:23 photolibraryd High CPU Use (2 times) First occurrence: 2025-10-13 08:19:10 Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2025-10-18 19:39:10 BackgroundShortcutRunner High CPU Use (5 times) First occurrence: 2025-10-15 11:33:44 Executable: /System/Library/PrivateFrameworks/WorkflowKit.framework/XPCServices/BackgroundShortcutRunner.xpc/Contents/MacOS/BackgroundShortcutRunner 2025-10-18 19:08:42 rpcsvchost High CPU Use Executable: /usr/libexec/rpcsvchost 2025-10-18 19:08:41 WindowServer High CPU Use (3 times) First occurrence: 2025-10-13 00:07:41 Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2025-10-18 00:09:31 airportd High CPU Use Executable: /usr/libexec/airportd 2025-10-17 09:35:53 com.apple.WebKit.WebContent High CPU Use (3 times) First occurrence: 2025-10-13 13:19:31 Details: "com.apple.Safari"(1250) 2025-10-13 19:31:41 Creative Cloud.app High CPU Use 2025-10-12 23:49:45 Dropbox.app High CPU Use Executable: /Applications/Dropbox.app End of report