EtreCheck version: 6.1.9 (6B057) Report generated: 2020-01-29 14:57:44 Download EtreCheck from https://etrecheck.com Runtime: 2:23 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This machine is running critically low on free hard drive space. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core 48 RAM - At maximum BANK 0/DIMM0 - 16 GB DDR3 1867  BANK 0/DIMM1 - 8 GB DDR3 1867  BANK 1/DIMM0 - 16 GB DDR3 1867  BANK 1/DIMM1 - 8 GB DDR3 1867  Video Information: AMD Radeon R9 M395X - VRAM: 4 GB iMac (built-in) 5120 x 2880 SAMSUNG 3840 x 2160 Drives: disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 - M**************** (APFS) (Shared - 219.24 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 89 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 527 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - M************ Data (APFS) [APFS Virtual drive] (Shared - 251.40 GB used) disk1s6 - Macintosh HD (APFS) (Shared - 11.12 GB used) disk2 - TOSHIBA DT01ACA200 2.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 2 MB disk2s3 7 MB disk2s4 2.00 TB disk2s5 - B******X (Mac OS Extended) 134 MB disk3 - TOSHIBA DT01ACA200 2.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 2 MB disk3s3 7 MB disk3s4 2.00 TB disk3s5 - B******X (Mac OS Extended) 134 MB disk4 - Hitachi HDS723030BLE640 3.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 2 MB disk4s3 7 MB disk4s4 3.00 TB disk4s5 134 MB disk6 - TOSHIBA MG03ACA300 3.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 2 MB disk6s3 7 MB disk6s4 3.00 TB disk6s5 - B******X (Mac OS Extended) 134 MB disk9 - 3.00 TB External FireWire Up to 800 Mb/sec disk9s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk9s2 - T******************E (Journaled HFS+) 3.00 TB (1.97 TB used) Mounted Volumes: disk1s1 - M**************** 500.07 GB (Shared - 219.24 GB used, 15.39 GB free) APFS Mount point: /Volumes/M***************D disk1s4 - VM [APFS VM] 500.07 GB (Shared - 2.15 GB used, 15.39 GB free) APFS Mount point: /private/var/vm disk1s5 - M************ Data [APFS Virtual drive] 500.07 GB (Shared - 251.40 GB used, 16.27 GB available, 15.39 GB free) APFS Mount point: /System/Volumes/Data disk1s6 - Macintosh HD 500.07 GB (Shared - 11.12 GB used, 16.27 GB available, 15.39 GB free) APFS Mount point: / Read-only: Yes disk9s2 - T******************E 3.00 TB (1.97 TB used, 1.03 TB free) Journaled HFS+ Mount point: /Volumes/T******************E Network: Interface en1: Wi-Fi Interface en0: Ethernet Interface fw0: Thunderbolt FireWire Interface fw1: Thunderbolt FireWire 2 Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface en7: Thunderbolt Ethernet Interface fw2: Thunderbolt FireWire 3 Interface en6: iPhone Interface en5: Thunderbolt Ethernet Slot 2 Interface en8: Thunderbolt Ethernet Slot 4, Port 1 Interface en9: iPad iCloud Quota: 3.47 GB available System Software: macOS Catalina 10.15.3 (19D76) Time since boot: Less than an hour Notifications: EtreCheckPro.app 5 notifications Creative Cloud.app one notification *** one notification (one scheduled) Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.smithmicro.schedulerdaemon.plist Executable: /Library/Smith Micro/Common/schedulerdaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.smithmicro.cleaning.schedulermailer.plist Executable: /Library/Smith Micro/Common/schedulermailer Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK 32-bit Applications: 59 32-bit apps Kernel Extensions: /Applications/DiskWarrior.app [Not Loaded] DiskWarriorPreview.kext (5.2 - SDK 10.5) /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext (15.1.2 47123 - SDK 10.9) [Not Loaded] prl_netbridge.kext (15.1.2 47123 - SDK 10.9) [Not Loaded] prl_usb_connect.kext (15.1.2 47123 - SDK 10.9) [Not Loaded] prl_vnic.kext (15.1.2 47123 - SDK 10.9) /Applications/SoftRAID XT 5.8.1/SoftRAID XT 5.8.1.app [Loaded] OWC_SATA_Command_10_6.kext (8.1.0b16) [Loaded] OWC_SCSI_Device_10_6.kext (1.1.0b16) [Not Loaded] OWC_SCSI_Device_0E.kext (1.1.0b16) [Loaded] SoftRAID_10_7.kext (5.8.1 - SDK 10.8) /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext (19.12.0 - SDK 10.9) /Library/Application Support/Malwarebytes/MBAM/Kext [Loaded] MB_MBAM_Protection.kext (4.0 - SDK 10.11) /Library/Extensions [Not Loaded] HOBOkext.kext (2.0.6) [Loaded] VirtualCDRW.kext (1.0 - SDK 10.11) Startup Items: ProTec6 Path: /Library/StartupItems/ProTec6 IOXpertsDeviceMonitor Path: /Library/StartupItems/IOXpertsDeviceMonitor Executor Path: /Library/StartupItems/Executor ProTec6b Path: /Library/StartupItems/ProTec6b System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 179 Apple tasks [Running] 116 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 187 Apple tasks [Running] 116 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-06) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2019-12-09) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2019-12-09) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2019-12-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03) [Not Loaded] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-08-04) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18) [Not Loaded] com.oracle.java.Java-Updater.plist (? d930984e - installed 2019-10-05) [Running] com.softraid.SoftRAIDMonitor.plist (SoftRAID LLC - installed 2020-01-29) [Not Loaded] virtualcdrw.daemon.plist (Robert Wiebe - installed 2016-04-15) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-06) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2010-07-19) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-11) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-12) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-11-27) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2019-12-09) [Other] com.fitbit.galileod.plist (? 485714a8 - installed 2016-11-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-03) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2019-11-21) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-11-21) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-10-05) [Loaded] com.prosofteng.DriveGenius.locum.plist (? d39b1525 - installed 2012-09-05) [Other] com.smithmicro.schedulerdaemon.plist (? efed0650 - installed 2010-07-25) [Running] com.softraid.softraidd.plist (SoftRAID LLC - installed 2020-01-29) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-01-23) [Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2019-08-19) [Not Loaded] com.smithmicro.cleaning.schedulermailer.plist (? 0 - installed 2010-07-25) User Login Items: [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2019-11-29) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] Garmin Express Service (Garmin International - installed 2019-05-19) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Launcher Disabler (App Store - installed 2019-12-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2019-12-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-01-28) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2019-12-19) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2017-08-31) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 231 build 11 (? - installed 2019-12-10) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2016-04-15) Flip4Mac WMV Plugin: 3.0.0.126 (? - installed 2016-04-15) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-11) FlashPlayer-10.6: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-21) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-15) DivXBrowserPlugin: 2.0 (? - installed 2016-04-15) Flash Player: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-21) Silverlight: 5.1.40416.0 (? - installed 2016-04-16) PepperFlashPlayer: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-21) CitrixICAClientPlugIn: 19.12.0 (Citrix Systems, Inc. - installed 2019-12-19) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-15) GarminGpsControl: 2.7.3.0 Release (? - installed 2016-04-15) UploaderForCiG: 1.1.2.9 (? - installed 2016-04-15) User Internet Plug-ins: KickStartPlugIn: 1.0 (? - installed 2011-08-11) WebEx: 1.0 (? - installed 2011-01-19) WebEx64: 1.0 (? - installed 2012-09-22) OctoshapeWeb: 1.0 (? - installed 2016-02-15) ZoomUsPlugIn: 4.5.5 (5452.1010) (Zoom Video Communications, Inc. - installed 2019-10-16) Safari Extensions: "Open In" button for Internet Explorer - Parallels International GmbH (installed 2019-11-26) Download Video - Parallels International GmbH (installed 2019-10-09) Screenshot Page - Parallels International GmbH (installed 2019-10-09) Wikibuy from Capital One - App Store (installed 2019-11-27) 3rd Party Preference Panes: DivX (installed 2010-07-20) Flash Player (installed 2020-01-12) Flip4Mac WMV (installed 2012-09-14) Java (installed 2019-12-10) MacFUSE (installed 2010-04-01) MagicPrefs (installed 2016-01-20) Time Machine: Time Machine information not available without Full Drive Access. 3 local snapshots Oldest local snapshot: 2020-01-29 13:00:23 Last local snapshot: 2020-01-29 14:48:31 Performance: System Load: 1.33 (1 min ago) 1.23 (5 min ago) 1.02 (15 min ago) Nominal I/O speed: 3.87 MB/s File system: 19.56 seconds Write speed: 655 MB/s Read speed: 1960 MB/s CPU Usage Snapshot: Type Overall System 0 % User 1 % Idle 99 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) RTProtectionDaemon 7.92 % (Malwarebytes Corporation) WindowServer 3.04 % (Apple) EtreCheckPro 2.12 % (Etresoft, Inc.) kernel_task 1.10 % (Apple) SystemUIServer 0.12 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (15) 1.19 GB (Apple) Adobe Desktop Service 669 MB (Adobe Systems, Inc.) RTProtectionDaemon 649 MB (Malwarebytes Corporation) EtreCheckPro 646 MB (Etresoft, Inc.) mds_stores 457 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 335 KB / 123 KB (Apple) Mail 48 KB / 17 KB (Apple) apsd 8 KB / 18 KB (Apple) cloudd 5 KB / 2 KB (Apple) netbiosd 5 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) RTProtectionDaemon 2 (Malwarebytes Corporation) AXVisualSupportAgent 0 (Apple) Core Sync 0 (Adobe Systems, Inc.) SystemUIServer 0 (Apple) Virtual Memory Information: Physical RAM: 48 GB Free RAM: 31.66 GB Used RAM: 11.94 GB Cached files: 4.39 GB Available RAM: 36.06 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-01-13 Sena Bluetooth Device Manager (3.9.8) 2020-01-21 Adobe Flash Player (32.0.0.321) 2020-01-21 Adobe Pepper Flash Player (32.0.0.321) 2020-01-23 XProtectPlistConfigData (2112) 2020-01-23 Speedtest (1.10) 2020-01-28 Dictionary Book (1.3) 2020-01-28 EtreCheck (5.4.8) 2020-01-29 MRTConfigData (1.53) Clean up: /Library/LaunchDaemons/com.fitbit.galileod.plist /Library/Application Support/Fitbit Connect/galileod Executable not found Diagnostics Information (past 7-30 days): End of report