EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-07-28 13:27:29 Download EtreCheckPro from https://etrecheck.com Runtime: 2:43 Performance: Excellent Problem: Other problem Description: FCPX problems and beach balling Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Runaway user process - A user process is using a large percentage of your CPU. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2020) iMac Model: iMac20,2 3,8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 32 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5700 - VRAM: 8 GB iMac (built-in) 5120 x 2880 LG ULTRAWIDE 1080 x 2560 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 371.94 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 502 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 4 MB used) disk2 - Samsung PSSD T7 Touch 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk2s1 - T******************** (Journaled HFS+) 2.00 TB (1.89 TB used) disk3 - LaCie d2 Professional 10.00 TB (Mechanical) External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - A************************************e (Journaled HFS+) 10.00 TB (7.75 TB used) disk4 - Samsung PSSD T7 Touch 2.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk4s1 - T*********************T (Journaled HFS+) 2.00 TB (717.58 GB used) disk5 - APPLE SD Card Reader 256.07 GB (SD Card) Internal USB 5 Gbit/s USB disk5s1 - E*********L 256.04 GB (144.07 GB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.31 GB used, 690.69 GB available, 611.66 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 371.94 GB used, 690.69 GB available, 611.66 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 1.00 TB (Shared - 502 MB used, 611.66 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 1.00 TB (Shared - 20 KB used, 611.66 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 1.00 TB (Shared - 4 MB used, 611.66 GB free) APFS Mount point: /System/Volumes/Update disk2s1 - T******************** 2.00 TB (1.89 TB used, 107.04 GB available, 106.75 GB free) Journaled HFS+ Mount point: /Volumes/T*******************T Owners enabled: No disk3s2 - A************************************e 10.00 TB (7.75 TB used, 2.25 TB free) Journaled HFS+ Mount point: /Volumes/A************************************e Owners enabled: No disk4s1 - T*********************T 2.00 TB (717.58 GB used, 1.28 TB free) Journaled HFS+ Mount point: /Volumes/T*********************T Owners enabled: No disk5s1 - E*********L 256.04 GB (144.07 GB used, 112.23 GB available, 111.93 GB free) Mount point: /Volumes/E*********L Network: Interface en0: Ethernet Interface en6: USB 10/100 LAN Interface en1: Wi-Fi Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.79 TB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: About 2 hours Notifications: WhatsApp.app 3 notifications Trello.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.cnwidadrHelperTool.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.cnwidadrHelperTool Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Apps: 1 Old Applications: 120 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.13.0 - SDK 10.14) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.6.17 - SDK 10.10) [Not Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (Samsung Electronics, 1.5.05 - SDK 10.10) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 22.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 180 Apple tasks [Running] 145 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 177 Apple tasks [Running] 141 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-20) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-23) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2021-01-04) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-30) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-10-23) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-10-23) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2021-05-19) [Loaded] jp.co.canon.cnwidadrHelperTool.plist (? d81b53f4 - installed 2021-06-10) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-20) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-23) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-23) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-10) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-10-23) [Loaded] jp.co.canon.ij.rp.photoservice.webinstaller.plist (Apple - installed 2021-05-12) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-23) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2021-07-28) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-23) User Login Items: [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2021-05-14) Modern Login Item /Applications/Be Focused Pro.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2021-05-19) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Running] Dropbox (Dropbox, Inc. - installed 2021-07-22) Application /Applications/Dropbox.app [Running] Loom (Opentest, Inc. - installed 2021-07-23) Application /Applications/Loom.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-11-18) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Loaded] StartUpHelper (Spotify - installed 2021-06-28) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2021-07-22) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-07-27) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-18) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-20) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-18) Safari Extensions: Wayback Machine (App Store - installed 2020-11-17) WhatFont (App Store - installed 2020-11-17) 3rd Party Preference Panes: Backblaze Backup (Backblaze - installed 2021-01-04) ParagonNTFS (Paragon Software GmbH - installed 2020-10-23) Backup: Time Machine Not Configured! Performance: System Load: 1.87 (1 min ago) 1.87 (5 min ago) 1.92 (15 min ago) Nominal I/O speed: 45.00 MB/s File system: 12.44 seconds Write speed: 2333 MB/s Read speed: 2535 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 10 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Final Cut Pro 81.50 % (App Store) com.apple.WebKit.WebContent (16) 49.18 % (Apple) WindowServer 16.60 % (Apple) EtreCheckPro 11.92 % (Etresoft, Inc.) kernelmanagerd 9.44 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Final Cut Pro 3.03 GB (App Store) com.apple.WebKit.WebContent (16) 2.70 GB (Apple) EtreCheckPro 380 MB (Etresoft, Inc.) WhatsApp Helper (Renderer) (2) 260 MB (App Store) Dropbox (3) 258 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 24 MB / 1 MB (Apple) mDNSResponder 2 MB / 270 KB (Apple) Spotify 2 MB / 53 KB (Spotify) Dropbox 381 KB / 264 KB (Dropbox, Inc.) corespeechd 906 B / 553 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.WebContent (16) 14 (Apple) WindowServer 7 (Apple) Final Cut Pro 6 (App Store) Trello Helper (Renderer) (5) 3 (App Store) Trello 2 (App Store) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 17 MB Used RAM: 27.16 GB Cached files: 4.83 GB Available RAM: 4.84 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-06-03 Numbers (11.1) 2021-06-03 Pages (11.1) 2021-06-03 Keynote (11.1) 2021-06-03 macOS 11.4 (11.4) 2021-06-08 Canon IJ Network Device Setup Utility (1.4.0) 2021-06-10 Adobe Acrobat DC (21.005.20048) (21.005.20048) 2021-06-29 XProtectPlistConfigData (2149) 2021-06-29 MRTConfigData (1.81) 2021-07-01 HEIC Converter (2.0.0) 2021-07-12 SRT Converter (2.3.3) 2021-07-12 iMovie (10.2.5) 2021-07-12 Final Cut Pro (10.5.4) 2021-07-14 FileZilla Pro (3.55.0) 2021-07-18 Adobe Acrobat DC (21.005.20058) (21.005.20058) 2021-07-22 Trello (2.12.3) 2021-07-27 WhatsApp (2.2126.14) Diagnostics Information (past 7-30 days): 2021-07-26 09:59:20 VTDecoderXPCService - High CPU Use Executable: /System/Library/Frameworks/VideoToolbox.framework/Versions/A/XPCServices/VTDecoderXPCService.xpc/Contents/MacOS/VTDecoderXPCService 2021-07-22 06:16:27 syspolicyd - High CPU Use Executable: /usr/libexec/syspolicyd End of report