EtreCheck version: 6.2.4 (6C012) Report generated: 2020-04-04 15:34:33 Download EtreCheck from https://etrecheck.com Runtime: 3:32 Performance: Good Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 1 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 32 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 16 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 3360 x 1890 Drives: disk0 - Samsung SSD 860 QVO 2TB 2.00 TB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 7 volumes) disk1s1 - M*************** Data (APFS) [APFS Virtual drive] (Shared - 1.20 TB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 499 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.05 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - M************* Data (APFS) (Shared - 4.72 GB used) disk1s6 - M***********D (APFS) (Shared - 10.96 GB used) disk1s7 - M*************1 (APFS) (Shared - 10.99 GB used) disk2 - WD easystore 25FB 8.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - B*****P (Mac OS Extended (Case-sensitive, Journaled)) 8.00 TB (7.43 TB used) Mounted Volumes: disk1s1 - M*************** Data [APFS Virtual drive] 2.00 TB (Shared - 1.20 TB used, 1.05 TB available, 774.34 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 2.00 TB (Shared - 2.15 GB used, 774.34 GB free) APFS Mount point: /private/var/vm disk1s5 - M************* Data 2.00 TB (Shared - 4.72 GB used, 774.35 GB available, 774.34 GB free) APFS Mount point: /Volumes/M************* Data disk1s6 - M***********D 2.00 TB (Shared - 10.96 GB used, 774.34 GB free) APFS Mount point: /Volumes/M***********D disk1s7 - M*************1 2.00 TB (Shared - 10.99 GB used, 1.05 TB available, 774.34 GB free) APFS Mount point: / Read-only: Yes disk2s2 - B*****P 8.00 TB (7.43 TB used, 567.03 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/B*****P Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 15.01 GB available Remote Management: Enabled Screen sharing: Enabled System Software: macOS Catalina 10.15.4 (19E266) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 11 Notifications: Transmission.app 25 notifications BitdefenderVirusScanner.app one notification EtreCheckPro.app 3 notifications CleanMyMac X.app 4 notifications (one scheduled) Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and AdGuard Remote Management: Enabled Screen sharing: Enabled Unsigned Files: Unsigned files are hidden. 4 unsigned processes 12 unsigned apps 32-bit Applications: 30 32-bit apps Kernel Extensions: /Applications/Adguard.app [Loaded] com.adguard.nfext.kext (1.0.16 - SDK 10.13) /Applications/RingCentral Meetings.app [Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8) /Library/Extensions [Not Loaded] FTDIKext.kext (1.0 - SDK 10.11) [Not Loaded] Wacom Tablet.kext (Wacom Tablet 6.3.15-3 - SDK 10.11) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 178 Apple tasks [Running] 119 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 183 Apple tasks [Running] 120 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-18) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-12-16) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-02-21) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2018-08-29) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? ff28e0f0 - installed 2020-03-29) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-12-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-03-17) User Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-03-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) User Login Items: [Running] Adguard (Performiks OOO - installed 2018-12-24) Application /Applications/Adguard.app [Running] CleanMyMac X Menu (? - installed 2020-03-29) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (? - installed 2020-03-29) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] Problem Reporter (? - installed 2020-03-29) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Running] CleanMyMac X HealthMonitor (? - installed 2020-03-29) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] CyberGhost VPN (Cyberghost SRL - installed 2019-12-07) Application /Applications/CyberGhost VPN.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-12-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-12-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SMARTUtilityMenuItem (Volitans Software - installed 2018-08-29) Modern Login Item ~/Library/Mobile Documents/com~apple~CloudDocs/Desktop/STUFF/DECEMBER 2016/EVERYTHING (OCT 2014)/EVERYTHING (DEC 2013)/SMART Utility 3.1.1 & Core Keygen/SMART Utility.app/Contents/Library/LoginItems/SMARTUtilityMenuItem.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-11) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (? - installed 2015-12-16) 3rd Party Preference Panes: WacomTablet (? - installed 2015-12-16) Time Machine: Auto backup: Yes Volumes being backed up: M*************1: Disk size: 2.00 TB - Disk used: 1.23 TB Destinations: B*****P [Local] (Last used) Total size: 8.00 TB Total number of backups: 50 Oldest backup: 2019-04-02 02:42:40 Last backup: 2020-04-04 15:23:43 5 local snapshots Oldest local snapshot: 2020-04-04 08:53:53 Last local snapshot: 2020-04-04 15:21:47 Performance: System Load: 1.68 (1 min ago) 1.57 (5 min ago) 1.70 (15 min ago) Nominal I/O speed: 10.53 MB/s File system: 17.85 seconds Write speed: 490 MB/s Read speed: 520 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) deleted 15.42 % (Apple) EtreCheckPro 6.00 % (Etresoft, Inc.) WindowServer 4.76 % (Apple) kernel_task 1.92 % (Apple) Google Chrome Helper (Renderer) (6) 1.04 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (6) 870 MB (Google, Inc.) EtreCheckPro 763 MB (Etresoft, Inc.) Adobe CEF Helper (3) 326 MB (Adobe Systems, Inc.) mdworker_shared (12) 289 MB (Apple) Adobe Desktop Service 286 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 205 KB (Apple) netbiosd 27 KB / 17 KB (Apple) apsd 6 KB / 21 KB (Apple) NEIKEv2Provider 7 KB / 2 KB (Apple) cloudd 7 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Google Chrome Helper (Renderer) (6) 1 (Google, Inc.) Adobe CEF Helper (3) 0 (Adobe Systems, Inc.) Google Chrome 0 (Google, Inc.) CyberGhost VPN 0 (Cyberghost SRL) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 14.68 GB Used RAM: 8.01 GB Cached files: 9.32 GB Available RAM: 23.99 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-10 Microsoft PowerPoint (16.35.20030802) 2020-03-10 Microsoft Word (16.35.20030802) 2020-03-10 Microsoft Outlook (16.35.20030802) 2020-03-10 Microsoft OneNote (16.35.20030802) 2020-03-10 Microsoft Excel (16.35.20030802) 2020-03-18 Microsoft AutoUpdate (4.21.20030802) 2020-03-19 XProtectPlistConfigData (2116) 2020-03-27 macOS Catalina 10.15.4 Update 2020-03-28 Wacom Tablet (0) 2020-03-29 MRTConfigData (1.57) 2020-04-04 Disk Doctor (4.2) Diagnostics Information (past 7-30 days): 2020-04-04 15:28:19 adguard-tcpkill Crash Executable: /Library/Application Support/com.adguard.Adguard/*/adguard-tcpkill Details: dyld2 mode abort() called adguard-tcpkill(1007,0x106ce1dc0) malloc: *** error for object 0x7fae2 1008200: pointer being freed was not allocated 2020-04-04 15:14:44 load_kext Crash Executable: /Library/Application Support/com.adguard.Adguard/*/load_kext 2020-04-04 14:19:33 BitdefenderVirusScanner.app High CPU Use Executable: /Applications/BitdefenderVirusScanner.app End of report