EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-01-25 11:09:03 Download EtreCheckPro from https://etrecheck.com Runtime: 3:49 Performance: Good Problem: Computer is restarting Description: Whenever I engage with video content on my MacBook Pro - exporting in Premiere Pro, screen recording via Quicktime, or even screen sharing with Zoom colleagues - I get an error message that the computer has encountered a problem and needs to restart. This happens regardless of whether I have any external hard drives plugged in or not. Iâ ve tried wiping the machine, updating the OS (from Catalina to Big Sur), and minimising the number of apps running at once - but it appears to make no difference. As soon as I try to export video, watch video via Quicktime or share/record my screen, the computer crashes and restarts. Iâ m aware that my battery has reached its lifespan, and a new one will be in stalled soon. Until then, Iâ ve kept my laptop plugged in throughout al l these issues - I never run it off the battery. Major Issues: Anything that appears on this list needs immediate attention. Battery failure - Your battery is reporting that it needs to be serviced. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2017) Status: Supported MacBook Pro Model: MacBookPro14,3 2.9 GHz Quad-Core Intel Core i7 (i7-7820HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Service Battery - Cycle count = 1007 Video Information: Intel HD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 Radeon Pro 560 - VRAM: 4 GB Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s2 - Preboot (APFS) [APFS Preboot] (311 MB used) disk1s3 - Recovery (APFS) [Recovery] (623 MB used) disk1s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (391.28 GB used) disk1s5 - Update (APFS) (5.02 GB used) disk1s6 - VM (APFS) [APFS VM] (1.07 GB used) disk1s7 (APFS) [APFS Container] (15.32 GB used) disk1s7s1 - Macintosh HD (APFS) [APFS Snapshot] (15.32 GB used) Mounted Volumes: disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 311 MB Shared values Size: 499.96 GB Free: 86.17 GB disk1s4 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 391.28 GB Shared values Size: 499.96 GB Free: 86.17 GB Available: 143.99 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5.02 GB Shared values Size: 499.96 GB Free: 86.17 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.96 GB Free: 86.17 GB disk1s7s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.32 GB Shared values Size: 499.96 GB Free: 86.17 GB Available: 143.99 GB Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en6: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 iCloud Quota: 3.56 GB available System Software: macOS Big Sur 11.7.2 (20G1020) Time since boot: Less than an hour Notifications: Creative Cloud.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and SafeNet Unsigned Files: Launchd: /Library/LaunchAgents/com.avid.transcodeserviceworker.plist Command: /Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.paceap.eden.licensed.plist Command: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https://activation.paceap.com/InitiateActivation Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avid.interplay.dmfservice.plist Executable: /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avid.interplay.editortranscode.plist Executable: /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Contents/MacOS/RunEditorTranscode.bash Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avid.dmfsupportsvc.plist Executable: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/MacOS/AvidDMFSupportSvc Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.redgiant.deployservice.plist Executable: /Library/PrivilegedHelperTools/com.redgiant.deployservice Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.nchsoftware.videopadpaid.schedule.CacheDeleteAll.plist Command: /Applications/VideoPad.app/Contents/MacOS/VideoPad -scheduled_launch '-bgtask delcache' Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/PMCADownloader.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 8 Applications: 551 apps 170 x86-only apps 27 unsigned apps Kernel Extensions: /Applications/PCoIPClient.app [Not Loaded] usb-mediator.kext - com.teradici.usb-mediator (1.0 - SDK 10.14) /Applications/Viscosity.app [Not Loaded] tap.kext - com.viscosityvpn.Viscosity.tap (1.2) /Library/Extensions [Not Loaded] AvidDX.kext - com.Avid.driver.AvidDX (5.9.1 - SDK 10.11) [Not Loaded] Sentinel.kext - com.SafeNet.driver.Sentinel (7.5.4 - SDK 10.6) [Not Loaded] DisplayLinkDriver.kext - com.displaylink.driver.DisplayLinkDriver (4.3 (206) - SDK 10.11) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] FocusriteUSBAudio.kext - com.focusrite.driver.usb.audio (3.0 - SDK 10.11) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] HuaweiDataCardDriver.kext - com.huawei.driver.HuaweiDataCardDriver (4.23.00.00) [Not Loaded] PACESupportFamily.kext - com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.3.0.06030 - SDK 10.10) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (18.0.10 - SDK 10.9) Startup Items: HWNetMgr Path: /Library/StartupItems/HWNetMgr HWPortDetect Path: /Library/StartupItems/HWPortDetect System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 187 Apple tasks [Running] 140 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 185 Apple tasks [Running] 134 Apple tasks Launch Daemons: [Other] PACESupport.plist (Not signed - installed 2013-02-01) Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-12-29) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-12-29) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-12-22) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Other] com.avid.interplay.editorbroker.plist (Not signed - installed 2016-09-09) Command: ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0 [Other] com.avid.interplay.editortranscodestatus.plist (Not signed - installed 2016-09-09) Command: ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0 [Running] com.displaylink.displaylinkmanager.plist (DisplayLink Corp - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/DisplayLink/DisplayLinkManager [Other] com.easeus.dataprotectbackup.plist (Not signed - installed 2020-01-30) Executable: /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-12-22) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-02) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Running] com.nordvpn.osx.helper.plist (TEFINKOM & CO S.A - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.nordvpn.osx.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2019-04-02) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Running] com.paceap.eden.licensed.plist (Not signed - installed 2015-08-10) Command: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https://activation.paceap.com/InitiateActivation [Loaded] com.redgiant.deployservice.plist (Not signed - installed 2018-02-03) Executable: /Library/PrivilegedHelperTools/com.redgiant.deployservice [Not Loaded] com.safenet.sentinel.kext.plist (Apple - installed 2020-01-01) Command: /sbin/kextload /Library/Extensions/Sentinel.kext [Loaded] com.sparklabs.ViscosityHelper.plist (SparkLabs Pty Ltd - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.sparklabs.ViscosityHelper [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2019-07-24) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-12-30) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] 73YQY62QM3.com.displaylink.DisplayLinkAPServer.plist (DisplayLink Corp - installed 2019-05-09) Executable: /Library/PrivilegedHelperTools/DisplayLink/73YQY62QM3.com.displaylink.DisplayLinkAPServer.app/Contents/MacOS/73YQY62QM3.com.displaylink.DisplayLinkAPServer [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2022-12-22) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-12-29) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-12-22) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-12-22) Command: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-12-22) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-12-22) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Other] com.avid.ApplicationManager.plist (Not signed - installed 2016-03-07) Command: /Applications/Avid/Application Manager/AvidApplicationManager.app/Contents/MacOS/AvidApplicationManager --trayonly [Other] com.avid.backgroundservicesmanager.plist (Not signed - installed 2016-04-05) Executable: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app/Contents/MacOS/AvidBackgroundServicesManager [Loaded] com.avid.dmfsupportsvc.plist (Not signed - installed 2016-04-05) Executable: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/MacOS/AvidDMFSupportSvc [Loaded] com.avid.interplay.dmfservice.plist (Not signed - installed 2016-04-05) Executable: /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService [Loaded] com.avid.interplay.editortranscode.plist (Not signed - installed 2016-09-09) Executable: /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Contents/MacOS/RunEditorTranscode.bash [Loaded] com.avid.transcodeserviceworker.plist (Not signed - installed 2016-09-09) Command: /Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService [Not Loaded] com.displaylink.useragent-prelogin.plist (DisplayLink Corp - installed 2019-05-09) Executable: /Library/PrivilegedHelperTools/DisplayLink/DisplayLinkUserAgent.app/Contents/MacOS/DisplayLinkUserAgent [Running] com.displaylink.useragent.plist (DisplayLink Corp - installed 2019-05-09) Executable: /Library/PrivilegedHelperTools/DisplayLink/DisplayLinkUserAgent.app/Contents/MacOS/DisplayLinkUserAgent [Other] com.epson.ecrp.launcher.plist (Not signed - installed 2018-08-02) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp EAI [Other] com.epson.esua.launcher.plist (Not signed - installed 2019-07-24) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Other] com.epson.eventmanager.agent.plist (Not signed - installed 2019-10-03) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-18) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-12-22) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-12-22) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-17) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2019-04-02) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) Executable: /Library/Application Support/Sony Application Launcher/SonyAutoLauncher.app/Contents/MacOS/SonyAutoLauncher [Other] com.sony.WirelessAutoImportLauncher.agent.plist (Not signed - installed 2022-12-22) Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2022-12-22) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-12-22) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.nchsoftware.videopadpaid.schedule.CacheDeleteAll.plist (Not signed - installed 2021-10-02) Command: /Applications/VideoPad.app/Contents/MacOS/VideoPad -scheduled_launch '-bgtask delcache' [Loaded] com.skype.skype.shareagent.plist (Not signed - installed 2017-12-02) Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent [Other] com.valvesoftware.steamclean.plist (Not signed - installed 2023-01-06) Command: /Users/***/Library/Application Support/Steam/SteamApps/steamclean Public [Not Loaded] org.hola.vpn.plist (Not signed - installed 2017-01-15) Command: /usr/bin/open -a HolaVPN.app --args --startup User Login Items: [Not Loaded] CIJSULAgent (Canon Inc. - installed 2022-12-22) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] CIJSUAgent (Canon Inc. - installed 2022-12-22) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Not Loaded] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2022-12-22) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Running] Google Drive (Google LLC - installed 2023-01-19) Application /Applications/Google Drive.app [Loaded] StartUpHelper (Spotify - installed 2021-10-29) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2022-12-22) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] Android File Transfer Agent (Google, Inc. - installed 2022-12-22) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app App Extensions: Share services: OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: Google Drive - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Adobe Content Synchronizer Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews (legacy): BlackmagicRaw - /Applications/Blackmagic RAW/Blackmagic RAW Player.app com.blackmagic-design.braw-movie *.braw Internet Plug-ins: EPPEX Plugin: 10.0 (? - installed 2018-09-20) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) JavaAppletPlugin: Java 8 Update 211 build 12 (? - installed 2021-03-29) PMCADownloader: 1.3.0.06130 (? - installed 2016-06-13) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-12-22) Audio Plug-ins: BlackHole2ch: 0.4.0 (Existential Audio Inc. - installed 2022-06-10) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-11-08) 3rd Party Preference panels: Java (? - installed 2019-04-02) Backup: Time Machine information is limited without Full Disk Access Destinations: 1**************e [Local] L***e [Local] (Last used) 16 local snapshots Oldest local snapshot: 2023-01-06 18:54:13 Last local snapshot: 2023-01-25 09:40:50 Performance: System Load: 1.69 (1 min ago) 6.12 (5 min ago) 7.67 (15 min ago) Nominal I/O usage: 0.23 MB/s File system: 21.53 seconds Write speed: 1963 MB/s Read speed: 2495 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 9.56 % (Apple) EtreCheckPro 6.86 % (Etresoft, Inc.) Google Chrome Helper (Renderer) (63) 4.06 % (Google LLC) kernel_task 3.50 % (Apple) Google Chrome Helper (GPU) 1.76 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (63) 5.04 GB (Google LLC) EtreCheckPro 752 MB (Etresoft, Inc.) Google Chrome 307 MB (Google LLC) kernel_task 265 MB (Apple) Google Chrome Helper (GPU) 125 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 218 KB / 43 KB (Apple) trustd 173 KB / 11 KB (Apple) biometrickitd 15 KB / 108 KB (Apple) apsd 5 KB / 10 KB (Apple) netbiosd 3 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Google Chrome Helper (Renderer) (63) 2 (Google LLC) Google Chrome Helper (GPU) 1 (Google LLC) Google Chrome 1 (Google LLC) Google Chrome Helper (3) 0 (Google LLC) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.60 GB Used RAM: 10.43 GB Cached files: 3.97 GB Available RAM: 5.57 GB Swap Used: 221 MB Software Installs (past 60 days): Install Date Name (Version) 2022-12-21 macOS 11.3.1 (11.3.1) 2022-12-21 macOS Installer Notification (2.0) 2022-12-21 XProtectPlistConfigData (2165) 2022-12-26 EFICheck AllowListAll (133) 2022-12-28 macOS Monterey (12.6.2) 2022-12-29 ARMDC Agent Installer (1.0.0) 2022-12-30 Zoom (5.13.3.14165) 2022-12-30 Adobe Acrobat (22.003.20281) (22.003.20281) 2022-12-31 BlackHole: Virtual Audio Driver 2ch v0.4.0 (0.4.0) 2022-12-31 Adobe Acrobat Reader (22.003.20281) (22.003.20281) 2023-01-06 Malwarebytes for Mac 2023-01-07 Pro Video Formats (2.2.4) 2023-01-07 macOS 11.7.2 (11.7.2) 2023-01-08 "Malwarebytes for Mac Uninstaller" (1.0) 2023-01-16 MRTConfigData (1.93) 2023-01-17 Adobe Acrobat (22.003.20310) (22.003.20310) 2023-01-17 Adobe Acrobat Reader (22.003.20310) (22.003.20310) 2023-01-19 Google Drive (1.3.18.216) 2023-01-20 XProtectPayloads (87) 2023-01-25 Adobe Acrobat Reader (22.003.20314) (22.003.20314) Clean up: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist /Users/***/Library/Application Support/Steam/SteamApps/steamclean Executable not found /Library/LaunchDaemons/PACESupport.plist /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Executable not found /Library/LaunchDaemons/com.avid.interplay.editorbroker.plist ./RunAvidEditorBroker.bash Executable not found /Library/LaunchAgents/com.avid.ApplicationManager.plist /Applications/Avid/Application Manager/AvidApplicationManager.app/Contents/MacOS/AvidApplicationManager Executable not found /Library/LaunchAgents/com.epson.esua.launcher.plist /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent Executable not found /Library/LaunchAgents/com.epson.eventmanager.agent.plist /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager Executable not found /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found ~/Library/LaunchAgents/org.hola.vpn.plist HolaVPN.app Executable not found /Library/LaunchDaemons/com.avid.interplay.editortranscodestatus.plist ./AvidEditorTranscodeStatusMac.bash Executable not found /Library/LaunchAgents/com.avid.backgroundservicesmanager.plist /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app/Contents/MacOS/AvidBackgroundServicesManager Executable not found /Library/LaunchAgents/com.epson.ecrp.launcher.plist /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Executable not found Diagnostics Information (past 7-30 days): 2023-01-25 10:37:36 Kernel Panic (3 times) Details: panic(cpu 1 caller 0xffffff80153c1596): Kernel trap at 0xffffff80159b9 96c, type 14=page fault, registers: 2023-01-25 10:15:16 Kernel Panic Details: panic(cpu 6 caller 0xffffff800a09dcb6): [ksyn_wait_queue]: element mod ified after free (off:64, val:0x0000000000002000, sz:328, ptr:0xffffff 86aba0bd80, prot:zero) 2023-01-25 10:13:08 mds Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds Details: dyld3 mode [0x700004276000] Error (22) for 0x323bf2 Initializing Reading localized string from /System/Library/CoreServices/SystemFolde rLocalizations 2023-01-25 10:12:36 powerd Crash Executable: /System/Library/CoreServices/powerd.bundle/powerd Details: dyld3 mode 2023-01-25 10:12:34 WindowServer Crash Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2023-01-23 20:45:13 GPU:IG&AMD MetalDevice for accelerator(0xb803): 0x7f99c0b1ba98 (MTLDevice: 0x7f99 c381f000) MetalDevice for accelerator(0x14f47): 0x7f99c0b1f828 (MTLDevice: 0x7f9 9c3831000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX 0@0/ATY,Longavi@0/AMDFramebufferVIB boot-args: 2023-01-25 10:12:09 QuickTime Player.app Crash Executable: /System/Applications/QuickTime Player.app Details: dyld3 mode @â ¹8 2023-01-24 16:48:11 Adobe Premiere Pro 2022.app High CPU Use (7 times) Executable: /Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app 2023-01-24 10:22:40 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2023-01-23 20:45:06 Kernel Panic Details: panic(cpu 2 caller 0xffffff80091c1596): Kernel trap at 0xffffff7fa4a95 d1e, type 6=invalid opcode, registers: 2023-01-23 20:36:12 Kernel Panic Details: panic(cpu 6 caller 0xffffff801c89dcb6): [data.kalloc.1024]: element mo dified after free (off:128, val:0x0000000000002000, sz:1024, ptr:0xfff fff937e4b1400, prot:zero) 2023-01-23 20:18:46 CCXProcess.app Crash Executable: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app 2023-01-23 18:02:22 Kernel Panic Details: panic(cpu 3 caller 0xffffff800f89dcb6): [Bank ledger]: element modifie d after free (off:104, val:0x0000000000002000, sz:120, ptr:0xffffff86a 6c59438, prot:zero) 2023-01-23 17:14:08 VDC.plugin Crash Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin Details: dyld3 mode 2023-01-23 12:51:21 SceneKitQLThumbnailExtension Crash Executable: /System/Library/Frameworks/SceneKit.framework/PlugIns/SceneKitQLThumbnailExtension.appex/Contents/MacOS/SceneKitQLThumbnailExtension Details: dyld3 mode objc[3292]: Method cache corrupted. This may be a message to an invali d object, or a memory error somewhere else. objc[3292]: receiver 0x7f8b9c52c9d0, SEL 0x7fff7b78500e, isa 0x7fff807 c3168, cache 0x7fff807c3178, buckets 0x7f8b9c75e5f0, mask 0x7, occupie d 0x3 objc[3292]: receiver 80 bytes, buckets 128 bytes objc[3292]: selector 'dealloc' objc[3292]: isa 'OS_dispatch_semaphore' Method cache corrupted. This may be a message to an invalid object, or a memory error somewhere else. 2023-01-18 11:38:34 VLC.app Crash (2 times) Executable: /Applications/VLC.app Details: Assertion failed: (_eventPort != NULL), function -[SPMediaKeyTap start WatchingMediaKeys], file ../../../../extras/package/macosx/../../../mo dules/gui/macosx/SPMediaKeyTap.m, line 87. 2023-01-18 11:11:52 The Unarchiver.app High CPU Use Executable: /Applications/The Unarchiver.app End of report