EtreCheckPro version: 6.8.2 (68031)
Report generated: 2023-09-24 13:15:49
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:31
Performance: Below Average

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Heavy CPU usage - Some processes are using an unusually high amount of CPU.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Low performance - EtreCheck report took an unusually long time to run.
  Limited permissions - More information may be available with Full Disk Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
    Status: Supported
    Under warranty: Yes
    Warranty expiration: 2023-10-19
  MacBook Pro Model: MacBookPro16,2
  2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core
  16 GB RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733  
    BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733  
  Battery: Health = Normal - Cycle count = 197

Video Information:
  Intel Iris Plus Graphics - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
        disk1s1 (APFS) [APFS Container] (9.17 GB used)
          disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used)
        disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (131.31 GB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (1.92 GB used)
        disk1s4 - Recovery (APFS) [Recovery] (1.15 GB used)
        disk1s5 - VM (APFS) [APFS VM] (2.15 GB used)
        disk1s6 - Update (APFS) (16 MB used)

Mounted Volumes:
  disk1s1s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 9.17 GB
    Shared values
      Size: 499.96 GB
      Free: 354.09 GB
      Available: 378.25 GB

  disk1s2 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Encrypted
    Used: 131.31 GB
    Shared values
      Size: 499.96 GB
      Free: 354.09 GB
      Available: 378.25 GB

  disk1s3 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 1.92 GB
    Shared values
      Size: 499.96 GB
      Free: 354.09 GB

  disk1s5 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 2.15 GB
    Shared values
      Size: 499.96 GB
      Free: 354.09 GB

  disk1s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 16 MB
    Shared values
      Size: 499.96 GB
      Free: 354.09 GB

Network:
  Interface en6: Thunderbolt Ethernet
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en7: iPhone
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Ventura 13.6 (22G120) 
  Time since boot: About 2 days

Notifications:
  Microsoft Outlook.app
    21 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Avast

Unsigned Files:
  Plugin: /Library/Internet Plug-Ins/npDDRia.plugin

  Apps: 2

Applications:
  511 apps
  55 x86-only apps
  9 unsigned apps

System Extensions:
  [Running] Avast Antivirus Network Extension - version 11.1.280 (AVAST Software a.s. - 2023-06-01)
    Application: /Applications/Avast.app - version 11.1.280 (AVAST Software a.s. - 2023-08-02)

  [Running] Cisco AnyConnect Socket Filter Extension - version 4.10.03104 (Cisco - 2021-09-17)
    Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.03104 (Cisco - 2022-02-09)
    Description: This system extension provides socket filter capabilities.

Kernel Extensions:
  /Applications/Avast.app
    [Not Loaded] AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 12)
    [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 12)

  /Library/Application Support/Cisco/AnyConnect Secure Mobility Client
    [Not Loaded] acsock.kext - com.cisco.kext.acsock (4.10.04 - SDK 11)

  /Library/Extensions
    [Not Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (2.0.0 - SDK 11)

System Launch Daemons:
  [Not Loaded]  42 Apple tasks
  [Loaded]  168 Apple tasks
  [Running]  177 Apple tasks
  [Other]  3 Apple tasks

System Launch Agents:
  [Not Loaded]  22 Apple tasks
  [Loaded]  163 Apple tasks
  [Running]  212 Apple tasks

Launch Daemons:
  [Not Loaded] com.avast.hub.schedule.plist (AVAST Software a.s. - installed 2023-02-02)
    Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400

  [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2023-02-02)
    Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/Helpers/com.avast.hub.xpc

  [Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2023-08-02)
    Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh

  [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2023-08-23)
    Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh

  [Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2023-08-02)
    Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh

  [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2023-08-23)
    Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh

  [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2021-09-17)
    Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance

  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-29)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-19)
    Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-18)
    Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon

  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-11-15)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2023-02-02)
    Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/MacOS/com.avast.hub

  [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2023-08-23)
    Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh

  [Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2023-08-02)
    Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh

  [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2022-02-09)
    Command: /usr/bin/open --wait-apps '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app'

  [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2022-02-09)
    Command: /usr/bin/open --wait-apps '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app'

  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-08-29)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

  [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-09-19)
    Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-11)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-13)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

User Launch Agents:
  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-20)
    Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-20)
    Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost

  [Running] com.samsung.portablessdplus.mon.plist (Samsung Electronics - installed 2022-01-10)
    Executable: ~/Library/Application Support/Portable_SSD/SamsungPortableSSD_1.0.app/Contents/Resources/SamsungPortableSSDMon_1.0

User Login Items:
  [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2023-09-18)
    Modern Login Item
    /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app

  [Running] OneDrive (Microsoft Corporation - installed 2023-09-19)
    Application
    /Applications/OneDrive.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-09-19)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-09-19)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-09-22)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

  [Other] R*******s
    Folder
    /System/L*****y/P***************s/C*****************************k/X*********s/F************************c/C******s/R*******s

App Extensions:
  Finder sync extensions:
    OneDrive Finder Integration - /Applications/OneDrive.app

  Share services:
    OneNote - /Applications/Microsoft OneNote.app

  File providers:
    OneDrive File Provider - /Applications/OneDrive.app

  QuickLook Previews:
    EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
      com.etresoft.etrecheck4 *.etrecheck

  QuickLook Previews (legacy):
    SPSSQL - /Applications/IBM SPSS Statistics/SPSS Statistics.app
      com.ibm.spssmac.sav *.sav
    qlmvdx - /Applications/MindView 7/MindView.app
      com.matchware.mindviewtemplate *.mvtx
      com.matchware.mindviewstyle *.omstyle
      com.matchware.mindviewx *.mvdx
      com.matchware.mindview *.mvd
      com.matchware.openmind *.omd

Internet Plug-ins:
  npDDRia: 0.0.14.5 (? - installed 2016-08-18)

Audio Plug-ins:
  MSTeamsAudioDevice: 2022.46.01.9 (Microsoft Corporation - installed 2022-11-28)

3rd Party Preference panels:
  PrintOptionPane (Kyocera Document Solutions Inc. - installed 2022-04-06)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    M*************************s [Local] (Last used)
    S***************p [Local]
  9 local snapshots
  Oldest local snapshot: 2023-09-21 14:04:17
  Last local snapshot: 2023-09-22 13:13:13

Performance:
  System Load: 2.59 (1 min ago) 3.69 (5 min ago) 3.38 (15 min ago)
  Nominal I/O usage: 0.37 MB/s
  File system: 26.99 seconds
  Write speed: 2335 MB/s
  Read speed: 2047 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 8 %
  User: 13 %
  Idle: 79 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  com.apple.WebKit.WebContent (13) 47.82 % (Apple)
  Safari 42.82 % (Apple)
  WindowServer 29.72 % (Apple)
  (com.apple.WebKit) 19.10 % (Not signed)
  EtreCheckPro 17.00 % (Etresoft, Inc.)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  com.apple.WebKit.WebContent (14) 1.21 GB (Apple)
  EtreCheckPro 852 MB (Etresoft, Inc.)
  Microsoft Teams Helper (Renderer) (5) 635 MB (Microsoft Corporation)
  kernel_task 563 MB (Apple)
  MTLCompilerService (54) 449 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  corespeechd 181 KB / 15 MB (Apple)
  com.avast.Antivirus.SystemExtension 11 MB / 213 KB (AVAST Software a.s.)
  mDNSResponder 5 MB / 4 MB (Apple)
  com.apple.WebKit.Networking 8 MB / 195 KB (Apple)
  Mail 3 MB / 41 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  com.apple.WebKit.WebContent (14) 8 (Apple)
  launchd 1 (Apple)
  Microsoft Outlook 1 (Microsoft Corporation)
  WindowServer 1 (Apple)
  com.apple.WebKit.Networking (4) 1 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 146 MB
  Used RAM: 10.56 GB
  Cached files: 5.30 GB

  Available RAM: 5.44 GB
  Swap Used: 530 MB

Software Installs (past 60 days):
  Install Date Name (Version)
  2023-07-27 macOS 13.5 (13.5)
  2023-08-23 macOS 13.5.1 (13.5.1)
  2023-09-08 macOS 13.5.2 (13.5.2)
  2023-09-12 Transcribe (4.18.0)
  2023-09-12 Kindle Classic (1.40.2)
  2023-09-13 Microsoft AutoUpdate (4.63.23091003)
  2023-09-13 Microsoft OneNote (16.77.23091003)
  2023-09-13 Kortext (2.3.0)
  2023-09-15 XProtectPlistConfigData (2171)
  2023-09-15 XProtectPayloads (111)
  2023-09-18 HP Smart (16.5.1)
  2023-09-18 Microsoft Teams (1.00.624065)
  2023-09-19 Microsoft OneDrive (23.180.828)
  2023-09-20 Microsoft Excel (16.77.23091703)
  2023-09-20 Microsoft Outlook (16.77.23091703)
  2023-09-20 Microsoft PowerPoint (16.77.23091703)
  2023-09-20 Microsoft Word (16.77.23091703)
  2023-09-20 iMovie (10.3.7)
  2023-09-22 macOS 13.6 (13.6)
  2023-09-22 WhatsApp (2.2338.12)
  2023-09-22 Numbers (13.2)
  2023-09-22 Keynote (13.2)
  2023-09-22 Pages (13.2)

Diagnostics Information (past 7-30 days):
  2023-09-22 13:13:25 suggestd High CPU Use
    Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd

  2023-09-22 09:48:30 backupd High CPU Use (2 times)
    Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd

  2023-09-22 09:36:10 installd High CPU Use (2 times)
    Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd

  2023-09-22 09:05:58 mdworker High CPU Use
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker

  2023-09-22 08:03:38 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-22-080338.ips Crash (2 times)

  2023-09-22 08:03:09 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-22-080309.ips Crash (2 times)

  2023-09-22 08:01:44 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-22-080144.ips Crash (2 times)

  2023-09-22 08:01:31 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-22-080131.ips Crash (2 times)

  2023-09-20 10:32:19 intelligenceplatformd High CPU Use
    Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/intelligenceplatformd

  2023-09-20 10:04:07 knowledge-agent High CPU Use
    Executable: /usr/libexec/knowledge-agent


End of report