EtreCheck version: 5.7.2 (5247) Report generated: 2022-12-31 15:32:53 Download EtreCheck from https://etrecheck.com Runtime: 2:46 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Safari not responding when quiting Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1600 x 900 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.41 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 395.79 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 314 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared) disk2s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.41 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 395.79 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 314 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared) disk2s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.41 GB used, 633.49 GB available, 608.24 GB free) APFS Mount point: / Read-only: Yes disk2s2 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 395.79 GB used, 633.49 GB available, 608.24 GB free) APFS Mount point: /System/Volumes/Data disk2s3 - Preboot [APFS Preboot] 1.03 TB (Shared - 314 MB used, 608.24 GB free) APFS Mount point: /System/Volumes/Preboot disk2s5 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 608.24 GB free) APFS Mount point: /System/Volumes/VM disk2s6 - Update 1.03 TB (Shared - 2 MB used, 608.24 GB free) APFS Mount point: /System/Volumes/Update Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: 12.6.1 12.6.1 (21G217) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/com.coupons.coupond.plist Executable: /Library/Application Support/Coupons/coupond launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app/Contents/CNSSelectorAgent.app/Contents/MacOS/CNSSelectorAgent Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/RL Secure Plug-In Layer.plugin Plugin: /Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin Plugin: /Library/Internet Plug-Ins/Yahoo! Installer.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/CouponPrinterPluginMac1.0.0.7.plugin Preference Pane: /Library/PreferencePanes/3ivxPrefPane.prefPane Preference Pane: /Library/PreferencePanes/HP Scanners.prefPane Preference Pane: /Library/PreferencePanes/Sound Shuffler X.prefPane Apps: 11 Kernel Extensions: /Library/Extensions SmartMedia.kext - com.SCMMicrosystemsInc.driver.SmartMedia (1.04) ssuddrv.kext - com.devguru.driver.SamsungComposite (1.2.51 - SDK 10.6) hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.2) hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.1) hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.1) hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.2.1) hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (3.1) hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0.3) hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.2 - SDK 10.8) hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.2) hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.1.0) hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.4) hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.1) hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.1) hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.1) hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1.2) LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.16.11) HotSync Classic Seize.kext - com.palm.ClassicNotSeizeDriver (3.2.1) BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 206 Apple tasks [Running] 134 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 206 Apple tasks [Running] 136 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.coupons.coupond.plist (? d6de63d4 - installed 2016-01-11) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-07-08) [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2020-03-05) [Loaded] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2020-03-05) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-01-23) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-12-18) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-08-20) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-07-08) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2018-03-09) User Login Items: [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-12-18) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] Dropbox Login Helper (? - installed 2016-09-26) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Not Loaded] Alarm Helper (App Store - installed 2021-10-20) Modern Login Item /Applications/Sleep Alarm Clock.app/Contents/Library/LoginItems/Alarm Helper.app Internet Plug-ins: Flip4Mac WMV Plugin: 2.4.0.11 (? - installed 2011-09-21) RL Secure Plug-In Layer: (? - installed 2014-12-26) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-16) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-16) CouponPrinter-FireFox_v2: 5.4.2 (? - installed 2016-01-11) Yahoo! Installer: 1.0.105 (? - installed 2007-07-29) Unity Web Player: UnityPlayer version 4.5.3f3 (? - installed 2014-09-06) Silverlight: 5.1.40728.0 (? - installed 2015-10-13) CouponPrinterPluginMac1.0.0.7: CouponPrinterPluginMac 1.0.0.4 (? - installed 2012-09-09) iPhotoPhotocast: 7.0 (Apple - installed 2012-04-05) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: 3ivx MPEG-4 (? - installed 2009-06-30) HP Scanners (? - installed 2015-06-27) Sound Shuffler X (? - installed 2006-03-19) Backup: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2022-12-28 19:46:43 Last local snapshot: 2022-12-28 19:46:43 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.97 (1 min ago) 1.26 (5 min ago) 0.58 (15 min ago) Nominal I/O speed: 19.41 MB/s File system: 38.63 seconds Write speed: 847 MB/s Read speed: 1493 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 7 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 29.04 % (?) helpd 18.19 % (Apple) EtreCheck 1.83 % (App Store) trustd 0.49 % (Apple) NotificationCenter 0.41 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 588 MB (App Store) Mail 142 MB (Apple) Finder 88 MB (Apple) Calendar 61 MB (Apple) AppleSpell 58 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 12 MB / 546 KB (Apple) Other processes 2 MB / 207 KB (?) CNSSelectorAgent 4 KB / 8 KB (? - /Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app) Spotlight 9 KB / 1 KB (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 9.18 GB Used RAM: 3.63 GB Cached files: 3.19 GB Available RAM: 12.37 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2022-12-18 macOS Monterey (12.6.2) 2022-12-19 Google Earth 2022-12-25 QR Scanner (5.16.3) 2022-12-25 RocketCake Website Editor (4.8.0) 2022-12-25 Numbers (12.1) 2022-12-25 Keynote (12.1) 2022-12-25 Pages (12.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report