EtreCheck version: 5.6.2 (5220) Report generated: 2020-10-20 08:57:14 Download EtreCheck from https://etrecheck.com Runtime: 2:02 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: FCPX will no longer import PNG files, and I cannot drag files onto Fin der tabs to copy/move them. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 40 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 16 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 531.33 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.24 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 531.33 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.24 GB used) disk3 - WD Elements 25A2 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - P***B (Mac OS Extended (Case-sensitive, Journaled)) 999.83 GB (999.51 GB used) disk4 - LaCie P9227 Slim 2.00 TB (Mechanical) External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - T******B (Journaled HFS+) 1.20 TB (1.11 TB used) disk4s3 - S**********B (Journaled HFS+) 798.04 GB (717.38 GB used) disk5 - Seagate BUP Slim BK 2.00 TB External USB 5 Gbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - O******G (Journaled HFS+) 2.00 TB (1.84 TB used) disk6 - WD Elements 107C 3.00 TB External USB 5 Gbit/s USB disk6s1 - EFI [EFI] 315 MB disk6s2 - O******B (Journaled HFS+) 3.00 TB (2.81 TB used) disk7 - WD Elements 25A3 8.00 TB External USB 5 Gbit/s USB disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk7s2 - O*****E (Journaled HFS+) 8.00 TB (3.19 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 531.33 GB used, 479.20 GB available, 477.83 GB free) APFS Mount point: /System/Volumes/Data disk2s3 - Recovery [Recovery] 1.03 TB (Shared - 529 MB used, 477.83 GB free) APFS Mount point: /Volumes/Recovery disk2s4 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 477.83 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.03 TB (Shared - 11.24 GB used, 479.20 GB available, 477.83 GB free) APFS Mount point: / Read-only: Yes disk3s2 - P***B 999.83 GB (999.51 GB used, 315 MB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/P***B Owners enabled: No disk4s2 - T******B 1.20 TB (1.11 TB used, 94.79 GB free) Journaled HFS+ Mount point: /Volumes/T******B disk4s3 - S**********B 798.04 GB (717.38 GB used, 80.66 GB free) Journaled HFS+ Mount point: /Volumes/S**********B Owners enabled: No disk5s2 - O******G 2.00 TB (1.84 TB used, 163.41 GB free) Journaled HFS+ Mount point: /Volumes/O******G Owners enabled: No disk6s2 - O******B 3.00 TB (2.81 TB used, 185.64 GB free) Journaled HFS+ Mount point: /Volumes/O******B Owners enabled: No disk7s2 - O*****E 8.00 TB (3.19 TB used, 4.81 TB free) Journaled HFS+ Mount point: /Volumes/O*****E Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Remote login: Enabled System Software: macOS Catalina 10.15.7 (19H2) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Remote login: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist Executable: /Library/PrivilegedHelperTools/com.bombich.ccc Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist Executable: /usr/sbin/AELWriter Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 5 32-bit Applications: 19 32-bit apps System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 174 Apple tasks [Running] 122 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 183 Apple tasks [Running] 122 Apple tasks Launch Agents: [Other] org.freedesktop.dbus-session.plist (? 892a2148 - installed 2009-01-14) [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-27) [Loaded] com.apple.aelwriter.plist (? 761c7cf9 - installed 2015-08-14) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-05) [Loaded] com.bombich.ccc.plist (? 9ad78891 - installed 2011-04-09) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-09-02) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26) [Not Loaded] org.macports.dbus.plist (? 0 - installed ) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-20) User Login Items: [Not Loaded] CompressorHelper (App Store - installed 2020-10-02) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Not Loaded] Dropbox Login Helper (? - installed 2017-12-27) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Internet Plug-ins: JavaAppletPlugin: 15.0.1 (Apple - installed 2017-12-27) iPhotoPhotocast: 7.0 (Apple - installed 2017-12-27) Flip4Mac WMV Plugin: 2.3.5.4 (? - installed 2017-12-27) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: DVCPROHDAudio: 1.3.2 (Apple - installed 2017-12-27) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2017-12-27) Flip4Mac WMV (? - installed 2017-12-27) Backup: Time Machine information not available without Full Drive Access. 4 local snapshots Oldest local snapshot: 2020-10-19 10:03:08 Last local snapshot: 2020-10-20 08:54:27 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.30 (1 min ago) 2.59 (5 min ago) 1.70 (15 min ago) Nominal I/O speed: 9.75 MB/s File system: 26.38 seconds Write speed: 592 MB/s Read speed: 1488 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 13 % Idle: 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 34.00 % (?) EtreCheck 18.04 % (App Store) suggestd 15.45 % (Apple) photoanalysisd 4.50 % (Apple) transparencyd 0.28 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 599 MB (App Store) Safari 167 MB (Apple) App Store 163 MB (Apple) Finder 137 MB (Apple) accountsd 85 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 219 KB / 108 KB (?) com.apple.geod 5 KB / 2 KB (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 29.99 GB Used RAM: 5.46 GB Cached files: 4.55 GB Available RAM: 34.54 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-28 Final Cut Pro X (10.4.10) 2020-09-28 macOS Catalina 10.15.7 Update 2020-09-28 Pro Video Formats (2.1.3) 2020-09-28 Safari (14.0) 2020-10-02 Keynote (10.0) 2020-10-02 Motion (5.4.7) 2020-10-02 Numbers (10.0) 2020-10-02 Pages (10.0) 2020-10-02 Xcode (12.0.1) 2020-10-02 Compressor (4.4.8) 2020-10-20 XProtectPlistConfigData (2133) 2020-10-20 MRTConfigData (1.68) 2020-10-20 EtreCheck (5.6.2) Clean up: /Library/LaunchAgents/org.freedesktop.dbus-session.plist /opt/local/bin/dbus-daemon Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report