EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-31 19:46:29 Download EtreCheckPro from https://etrecheck.com Runtime: 5:40 Performance: Poor Problem: Computer is too slow Description: Loading webpages is now very slow over approx one month. The horizonta l bar at the top of the screen which shows the loading status gets to the centre of the line then stops. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (13-inch, Early 2015) Status: Vintage MacBook Air Model: MacBookAir7,2 1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 51 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (178.92 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.04 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (3.22 GB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (9 MB used) disk2 - WD My Passport 2626 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 999.96 GB disk3 [APFS Virtual drive] 999.96 GB (Shared by 1 volumes) disk3s2 - M********** (APFS) (923.68 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 178.92 GB Shared values Size: 250.79 GB Free: 50.93 GB Available: 102.79 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.04 GB Shared values Size: 250.79 GB Free: 50.93 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 3.22 GB Shared values Size: 250.79 GB Free: 50.93 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 250.79 GB Free: 50.93 GB Available: 102.79 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 9 MB Shared values Size: 250.79 GB Free: 50.93 GB disk3s2 - M********** Filesystem: APFS Mount point: /Volumes/M*********t Encrypted Used: 923.68 GB Shared values Size: 999.96 GB Free: 76.07 GB Network: Interface en0: Georgeous Network 802.11 a/b/g/n/ac Interface en2: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6.8 (21G725) Time since boot: About 2 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Apps: 1 Applications: 371 apps 11 x86-only apps 3 unsigned apps System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 190 Apple tasks [Running] 152 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 174 Apple tasks [Running] 165 Apple tasks Launch Daemons: [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2021-10-02) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-16) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Other] jp.co.canon.ij.rp.photoservice.webinstaller.plist (Apple - installed 2023-07-11) Command: rm -rf mAWI User Launch Agents: [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-08-30) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2023-08-24) Application /Applications/Dropbox.app App Extensions: Finder sync extensions: Dropbox Finder Extension - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app File providers: Dropbox - /Applications/Dropbox.app QuickLook Previews (legacy): AlbumWALK - /Applications/Family Tree Maker 2019.app com.mackiev.alpha.story *.tap Backup: Time Machine information is limited without Full Disk Access Destinations: M********** [Local] (Last used) 8 local snapshots Oldest local snapshot: 2023-08-30 20:06:30 Last local snapshot: 2023-08-31 19:12:04 Performance: System Load: 1.88 (1 min ago) 1.87 (5 min ago) 1.72 (15 min ago) Nominal I/O usage: 0.45 MB/s File system: 120.07 seconds (timed out) Write speed: 572 MB/s Read speed: 1369 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 9.64 % (Apple) EtreCheckPro 8.94 % (Etresoft, Inc.) kernel_task 2.77 % (Apple) Dropbox (4) 0.88 % (Dropbox, Inc.) loginwindow 0.30 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Microsoft Word 875 MB (Microsoft Corporation) EtreCheckPro 668 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (4) 533 MB (Apple) Dropbox (4) 150 MB (Dropbox, Inc.) kernel_task 107 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 6 MB / 829 KB (Apple) Mail 610 KB / 14 KB (Apple) Dropbox 165 KB / 337 KB (Dropbox, Inc.) apsd 45 KB / 143 KB (Apple) rapportd 62 KB / 66 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Dropbox (4) 0 (Dropbox, Inc.) distnoted (17) 0 (Apple) Dropbox Helper (Renderer) (3) 0 (Dropbox, Inc.) tccd (2) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 41 MB Used RAM: 4.82 GB Cached files: 3.14 GB Available RAM: 3.18 GB Swap Used: 486 MB Software Installs (past 60 days): Install Date Name (Version) 2023-07-07 XProtectPlistConfigData (2169) 2023-07-25 macOS 12.6.8 (12.6.8) 2023-07-26 Safari (16.6) 2023-07-27 Mobile Device (1.0.0.0) 2023-08-03 iMovie (10.3.8) 2023-08-09 XProtectPayloads (108) 2023-08-16 Microsoft AutoUpdate (4.62.23081101) 2023-08-16 Microsoft Excel (16.76.23081101) 2023-08-25 Microsoft PowerPoint (16.76.23082301) 2023-08-25 Microsoft Word (16.76.23082301) 2023-08-27 DuckDuckGo (1.52.2) 2023-08-30 Microsoft Outlook (16.76.23082700) Diagnostics Information (past 7-30 days): 2023-08-30 17:12:16 triald High CPU Use (6 times) Executable: /usr/libexec/triald 2023-08-29 16:24:45 mdsync High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2023-08-29 14:50:42 Family Tree Maker 2019.app High CPU Use (3 times) Executable: /Applications/Family Tree Maker 2019.app 2023-08-28 19:48:16 signpost_reporter High CPU Use (3 times) Executable: /usr/libexec/signpost_reporter End of report