EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-07-08 10:37:39 Download EtreCheckPro from https://etrecheck.com Runtime: 3:57 Performance: Good Problem: Computer is too slow Description: iMac (Retina 4K, 21.5-inch, 2019) Processor 3.2 GHz Intel Core i7 OSX Mojave (10.14.6) 32 GB (2x16) 667 MHz DDR4 Computer is slow to run Adobe Premiere Pro CS6 (2012) even though allo cated reserve memory for the software is 20+ GB. Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.2 GHz Intel Core i7 (i7-8700) CPU: 6-core 32 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 600.53 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 49 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 7.30 GB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 600.53 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 49 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 7.30 GB used) disk3 - Seagate Backup+ Hub BK 6.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M*********B (Journaled HFS+) 2.00 TB (1.36 TB used) disk3s3 - T****************h (Journaled HFS+) 2.00 TB (974.20 GB used) disk3s4 - C********N (Journaled HFS+) 2.00 TB (1.10 TB used) disk4 - Seagate Backup+ Desk 5.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - T**************N (Journaled HFS+) 2.00 TB (250.99 GB used) disk4s3 - E**************e (Journaled HFS+) 3.00 TB (2.81 TB used) Mounted Volumes: disk2s1 - Macintosh HD 1.03 TB (Shared - 600.53 GB used, 430.79 GB available, 414.64 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] 1.03 TB (Shared - 7.30 GB used, 414.64 GB free) APFS Mount point: /private/var/vm disk3s2 - M*********B 2.00 TB (1.36 TB used, 639.70 GB free) Journaled HFS+ Mount point: /Volumes/M*********B Owners enabled: No disk3s3 - T****************h 2.00 TB (974.20 GB used, 1.03 TB free) Journaled HFS+ Mount point: /Volumes/T****************h Owners enabled: No disk3s4 - C********N 2.00 TB (1.10 TB used, 897.63 GB free) Journaled HFS+ Mount point: /Volumes/C********N Owners enabled: No disk4s2 - T**************N 2.00 TB (250.99 GB used, 1.75 TB free) Journaled HFS+ Mount point: /Volumes/T**************N Owners enabled: No disk4s3 - E**************e 3.00 TB (2.81 TB used, 191.94 GB free) Journaled HFS+ Mount point: /Volumes/E**************e Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en5: iPod Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.03 GB available File sharing: Enabled Printer sharing: Enabled System Software: macOS Mojave 10.14.6 (18G8022) Time since boot: About 9 days Notifications: uTorrent.app 6 notifications Tonality Pro.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.eyebeam.SelfControl.plist Executable: /Library/PrivilegedHelperTools/org.eyebeam.SelfControl 501 --checkup Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist Executable: /Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/AdobeUpdateDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bombich.ccchelper.plist Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Volumes/M*********B/M******6/E*****c/B**************b/ERN/2***************6/Macintosh HD/A**********s/A************9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.devguru.ssconnservice.plist Executable: /Library/LaunchAgents/ss_conn_service Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/HWPortCfg.plist Executable: /Library/StartupItems/HWPortDetect/HWPortCfg Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.intel.haxm.plist Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/info.lokiware.attachmenttamer.securetool.plist Executable: /Library/PrivilegedHelperTools/info.lokiware.attachmenttamer.securetool Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Volumes/M*********B/M******6/E*****c/B**************b/ERN/2***************6/Macintosh HD/A**********s/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto Details: Close match found in the legitimate list - probably OK Running app: /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6 Running app: /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Adobe QT32 Server.app/Contents/MacOS/Adobe QT32 Server Running app: /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app/Contents/MacOS/dynamiclinkmanager Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Apps: 33 32-bit Applications: 68 32-bit apps Kernel Extensions: /Applications/Smart Switch/SmartSwitch.app [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.48 - SDK 10.6) /Library/Application Support/VirtualBox [Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.16) [Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.16) [Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.16) [Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.16) /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.0 - SDK 10.12) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.1 - SDK 10.12) [Not Loaded] intelhaxm.kext - com.intel.kext.intelhaxm (6.0.3 - SDK 10.9) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.3.34-1 - SDK 10.14) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) Startup Items: HWNetMgr Path: /Library/StartupItems/HWNetMgr StartOuc Path: /Library/StartupItems/StartOuc System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 153 Apple tasks [Running] 131 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 164 Apple tasks [Running] 133 Apple tasks [Other] One Apple task Launch Agents: [Running] HWPortCfg.plist (? 799429ac - installed 2013-02-19) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2019-07-27) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-09) [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-02-06) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-20) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-20) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-02) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-02) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-23) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-16) [Other] com.rim.BBAlbumArtCacher.plist (? e61f56c4 - installed 2013-06-25) [Other] com.rim.BBLaunchAgent.plist (? dcf2726d - installed 2013-06-25) [Not Loaded] com.teamviewer.teamviewer.plist (? bb938493 - installed 2016-08-22) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? 5984e04 - installed 2016-08-22) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2020-04-13) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2020-04-13) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2020-04-13) [Not Loaded] ss_conn_service (? 468ef167 - installed 2016-11-18) [Not Loaded] ss_conn_service2 (? 698525d1 - installed 2020-12-22) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-09-08) [Running] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2017-02-06) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-20) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-02-06) [Loaded] com.bombich.ccchelper.plist (? bc948f55 - installed 2018-09-03) [Running] com.devguru.ssconnservice.plist (? 51f4c13e - installed 2016-11-18) [Running] com.devguru.ssconnservice2.plist (DEVGURU Co., Ltd. - installed 2020-12-22) [Other] com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2017-03-06) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-02) [Loaded] com.intel.haxm.plist (? 0 - installed 2016-06-11) [Loaded] com.linksys.connect.helper.plist (Linksys LLC - installed 2015-05-11) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-07-28) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-23) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-16) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-03-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Other] com.rim.BBDaemon.plist (? 9f895e8a - installed 2013-06-25) [Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-08-22) [Not Loaded] com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2016-08-22) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2020-04-13) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2021-02-06) [Loaded] info.lokiware.attachmenttamer.securetool.plist (? f004e1ea - installed 2015-05-06) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2018-09-01) [Not Loaded] org.eyebeam.SelfControl.plist (? ea87bacf - installed 2015-09-04) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-12-07) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2021-05-07) [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2021-04-30) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-20) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-06-29) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-01-19) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-01-19) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2020-12-07) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2021-03-12) Application /Applications/Backup and Sync.app [Not Loaded] goproapp.devicedetection (GoPro, Inc. - installed 2019-08-14) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Running] HighSierraMediaKeyEnabler (Toth Milan - installed 2018-06-11) Application /Applications/HighSierraMediaKeyEnabler.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2021-06-29) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] HP Device Monitor (HP Inc. - installed 2018-09-10) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] AirDroidHelper (Jun Xiong - installed 2016-06-03) Modern Login Item /Volumes/M*********B/M******6/B**************b/ERN/2***************9/Macintosh HD/A**********s/AirDroid.app/Contents/Library/LoginItems/AirDroidHelper.app [Not Loaded] CIJSUAgent (Canon Inc. - installed 2016-04-04) Modern Login Item /Volumes/M*********B/M******6/B**************b/ERN/2***************9/Macintosh HD/A**********s/C*************s/I*************y/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Not Loaded] Launcher (App Store - installed 2017-04-12) Modern Login Item /Volumes/M*********B/M******6/B**************b/ERN/2***************9/Macintosh HD/A**********s/MemoryKeeper.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] LaunchAtLoginHelperFree (App Store - installed 2017-06-09) Modern Login Item /Volumes/M*********B/M******6/B**************b/ERN/2***************9/Macintosh HD/A**********s/myTuner Radio.app/Contents/Library/LoginItems/LaunchAtLoginHelperFree.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Volumes/M*********B/M******6/E*****c/B**************b/ERN/2***************6/Macintosh HD/A**********s/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-07-21) AdobePDFViewer: 18.011.20055 (Adobe Systems, Inc. - installed 2018-07-21) AdobeAAMDetect: 3.0.0.0 (? - installed 2018-07-21) EPPEX Plugin: 10.0 (? - installed 2018-01-16) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2021-03-11) AirPlay: 2.0 (Apple - installed 2021-03-11) AppleAVBAudio: 760.6 (Apple - installed 2019-08-07) BridgeAudioSP: 5.52 (Apple - installed 2021-03-11) iSightAudio: 7.7.3 (Apple - installed 2019-08-07) 3rd Party Preference Panes: WacomTablet (Wacom Technology Corp. - installed 2020-04-13) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.03 TB - Disk used: 612.91 GB Destinations: E**************e [Local] (Last used) Total size: 3.00 TB Total number of backups: 113 Oldest backup: 2019-12-19 10:39:23 Last backup: 2021-07-07 19:22:37 6 local snapshots Oldest local snapshot: 2021-07-07 11:50:25 Last local snapshot: 2021-07-08 10:28:58 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.76 (1 min ago) 3.92 (5 min ago) 3.74 (15 min ago) Nominal I/O speed: 6.63 MB/s File system: 15.71 seconds Write speed: 542 MB/s Read speed: 1464 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 14 % Idle: 80 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) soagent (3) 99.52 % (Apple) callservicesd (3) 99.28 % (Apple) EtreCheckPro 8.34 % (Etresoft, Inc.) backupd 3.54 % (Apple) kernel_task 3.36 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (29) 6.43 GB (Google, Inc.) Google Chrome (2) 1.29 GB (Google, Inc.) EtreCheckPro 1.00 GB (Etresoft, Inc.) Adobe Premiere Pro CS6 954 MB (? - /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app) Dock (3) 906 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 81 MB / 31 MB (Apple) netbiosd 3 MB / 748 KB (Apple) Spotify 278 KB / 26 KB (Spotify) apsd 47 KB / 230 KB (Apple) Mail 203 KB / 49 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) soagent (3) 33 (Apple) callservicesd (3) 15 (Apple) Google Chrome Helper (Renderer) (29) 8 (Google, Inc.) Google Chrome (2) 3 (Google, Inc.) WindowServer 2 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 29 MB Used RAM: 26.33 GB Cached files: 5.64 GB Available RAM: 5.67 GB Swap Used: 3.11 GB Software Installs (past 60 days): Install Date Name (Version) 2021-05-12 Adobe Acrobat DC (21.001.20155) (21.001.20155) 2021-05-28 Java for macOS 2017-001 (1.0.0.0.1.1247562015) 2021-06-04 GIPHY CAPTURE (4.2) 2021-06-06 Safari (14.1.1) 2021-06-07 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155) 2021-06-10 Adobe Acrobat DC (21.005.20048) (21.005.20048) 2021-06-15 Microsoft Excel (16.50.21061301) 2021-06-15 Microsoft OneNote (16.50.21061301) 2021-06-16 Microsoft AutoUpdate (4.36.21061301) 2021-06-16 Microsoft Outlook (16.50.21061301) 2021-06-16 Microsoft PowerPoint (16.50.21061301) 2021-06-16 Adobe Acrobat Reader DC (21.005.20048) (21.005.20048) 2021-06-20 Microsoft Word (16.50.21061301) 2021-06-22 Microsoft Remote Desktop (10.6.7) 2021-06-29 XProtectPlistConfigData (2149) 2021-06-29 MRTConfigData (1.81) 2021-07-02 PDF Merge & PDF Splitter + (6.2.8) 2021-07-07 Mimeo Photos (4.4.1) Clean up: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found /Library/LaunchDaemons/com.rim.BBDaemon.plist BBDaemon Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop Executable not found /Library/LaunchAgents/com.rim.BBLaunchAgent.plist BBLaunchAgent Executable not found /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist RimAlbumArtDaemon Executable not found Diagnostics Information (past 7-30 days): 2021-07-07 15:53:01 ufsd_NTFS.util Crash (5 times) Executable: /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/ufsd_NTFS.util Details: dyld: launch, loading dependent libraries 2021-07-07 09:34:43 signpost_reporter High CPU Use (4 times) Executable: /usr/libexec/signpost_reporter 2021-07-05 10:01:54 Backup and Sync.app Crash Executable: /Applications/Backup and Sync.app Details: objc_msgSend() selector name: updatePath:withStatus: End of report