EtreCheckPro version: 6.8.6 (68057)
Report generated: 2024-11-10 10:51:53
Download EtreCheckPro from https://etrecheck.com
Runtime: 9:59
Performance: Poor

Problem: Apps are crashing
Description: 
Nerts causes Mac to crash

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Poor performance - EtreCheck report shows poor performance. This is unusual.
  Heavy CPU usage - Some processes are using an unusually high amount of CPU.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  High battery cycle count - Your battery may be losing capacity.
  Apps crashing - There have been numerous app crashes.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Limited permissions - More information may be available with Full Disk Access.

Hardware Information:
  MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
    Status: Supported
  MacBook Pro Model: MacBookPro16,2
  2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core
  16 GB RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733  
    BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733  
  Battery: Health = Normal - Cycle count = 730

Video Information:
  Intel Iris Plus Graphics - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
        disk1s1 (APFS) [APFS Container] (10.74 GB used)
          disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.74 GB used)
        disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (399.72 GB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (2.45 GB used)
        disk1s4 - Recovery (APFS) [Recovery] (1.29 GB used)
        disk1s5 - Update (APFS) (3 MB used)
        disk1s6 - VM (APFS) [APFS VM] (20 KB used)

Mounted Volumes:
  disk1s1s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 10.74 GB
    Shared values
      Size: 499.96 GB
      Free: 85.60 GB
      Available: 87.20 GB

  disk1s2 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Encrypted
    Used: 399.72 GB
    Shared values
      Size: 499.96 GB
      Free: 85.60 GB
      Available: 87.20 GB

  disk1s3 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 2.45 GB
    Shared values
      Size: 499.96 GB
      Free: 85.60 GB
      Available: 87.20 GB

  disk1s5 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 3 MB
    Shared values
      Size: 499.96 GB
      Free: 85.60 GB
      Available: 87.20 GB

  disk1s6 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 20 KB
    Shared values
      Size: 499.96 GB
      Free: 85.60 GB
      Available: 87.20 GB

USB:
  USB 3.1 bus
    <Empty>

  USB 3.1 bus
    <Empty>

  T2Bus
    Apple Inc. - Touch Bar Backlight
    Apple Inc. - Touch Bar Display
    Apple Inc. - Apple Internal Keyboard / Trackpad
    Apple - Headset
    Apple Inc. - Ambient Light Sensor
    Apple Inc. - FaceTime HD Camera (Built-in)
    Apple Inc. - Apple T2 Controller

Network:
  Interface en7: USB 10/100/1000 LAN
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: iPhone USB
  Interface bridge0: Thunderbolt Bridge
  Interface bridge0: Thunderbolt Bridge 2

System Software:
  macOS Sequoia 15.1 (24B83) 
  Time since boot: About an hour

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

Unsigned Files:
  Apps: 5

System Extensions:
  [Not Loaded] Malwarebytes Engine - version 5.7.1 (Malwarebytes Corporation - 2024-11-03)
    Application: /Applications/Malwarebytes.app - version 5.7.1 (Malwarebytes Corporation - 2024-11-03)
    Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service.

System Launch Daemons:
  [Not Loaded]  39 Apple tasks
  [Loaded]  196 Apple tasks
  [Running]  171 Apple tasks
  [Other]  3 Apple tasks

System Launch Agents:
  [Not Loaded]  21 Apple tasks
  [Loaded]  222 Apple tasks
  [Running]  203 Apple tasks

Launch Daemons:
  [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-02-26)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

  [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-02-26)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-11-03)
    Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-5.7.1.1804.pkg

  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-11-03)
    Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon

  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-10-22)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-10-22)
    Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-10-16)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-10-16)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-11)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-11)
    

  [Not Loaded] com.muse.museservice.plist (Musecy SM Ltd - installed 2024-02-27)
    Executable: /Library/PrivilegedHelperTools/com.muse.museservice

  [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-10-06)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-16)
    Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-11-03)
    Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent

  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-10-22)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

  [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-11-04)
    Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-10-14)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-10-16)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

User Launch Agents:
  [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-10-16)
    Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2

  [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-19)
    <Empty>

  [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-19)
    <Empty>

  [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2024-11-10)
    Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public

User Login Items:
  [Not Loaded] FriendlyStreamingLauncher (App Store - installed 2024-11-08)
    Modern Login Item
    /Applications/Friendly Streaming.app/Contents/Library/LoginItems/FriendlyStreamingLauncher.app

  [Running] Google Chrome (Google LLC - installed 2024-11-08)
    Application
    /Applications/Google Chrome.app

  [Not Loaded] LoginLauncher (Musecy SM Ltd - installed 2023-01-07)
    Modern Login Item
    /Applications/Muse Hub.app/Contents/Library/LoginItems/LoginLauncher.app

  [Running] OneDrive (Microsoft Corporation - installed 2024-11-09)
    Application
    /Applications/OneDrive.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-11-09)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-11-09)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] StartUpHelper (Spotify - installed 2024-08-13)
    Modern Login Item
    /Applications/Spotify (old).app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2024-10-22)
    Modern Login Item
    /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app

  [Loaded] Stickies (Apple - installed 2024-10-22)
    Application
    /System/Applications/Stickies.app

Applications:
  748 Apple apps
  112 3rd party apps
  41 x86-only apps
  5 unsigned apps

App Extensions:
  Widgets:
    [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app
    [Loaded] WidgetExtension - /Applications/Notability.app

  Plugins:
    [Loaded] IntentsExtension - /Applications/Notability.app

  File providers:
    [Loaded] OneDrive File Provider - /Applications/OneDrive.app

  Share services:
    [Loaded] OneNote - /Applications/Microsoft OneNote.app

  Finder sync extensions:
    [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app

  Action services:
    [Loaded] Share to Notability - /Applications/Notability.app
    [Loaded] LaTeXiT App Extension - /Applications/TeX/LaTeXiT.app

  QuickLook Previews:
    [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro 2.app
      com.etresoft.etrecheck4 *.etrecheck
    [Loaded] PaintQuickLookExtension - /Applications/Paint S.app
      com.trybest.paintdocument *.paint
      com.trybest.foldericon

  QuickLook Thumbnails:
    [Loaded] PaintDocumentThumbnail - /Applications/Paint S.app
      com.trybest.paintdocument *.paint
      com.trybest.foldericon
    [Loaded] LayOutThumbnailExtension - /Applications/SketchUp 2024/LayOut.app
      com.sketchup.layout *.layout

Audio Plug-ins:
  ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2023-08-27)
  MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-08)

Backup:
  Time Machine information is limited without Full Disk Access

Performance:
  System Load: 6.93 (1 min ago) 4.43 (5 min ago) 3.92 (15 min ago)
  Nominal I/O usage: 6.98 MB/s
  File system: 44.34 seconds
  Write speed: 2244 MB/s
  Read speed: 2154 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 9 %
  User: 26 %
  Idle: 64 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 57.84 % (Etresoft, Inc.)
  RTProtectionDaemon 33.06 % (Malwarebytes Corporation)
  Notion 32.52 % (Notion Labs, Incorporated)
  WindowServer 30.28 % (Apple)
  Notion Helper (Renderer) (8) 29.58 % (Notion Labs, Incorporated)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (12) 1.77 GB (Google LLC)
  Notion Helper (Renderer) (8) 1.56 GB (Notion Labs, Incorporated)
  EtreCheckPro 776 MB (Etresoft, Inc.)
  kernel_task 661 MB (Apple)
  Messages 506 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  OneDrive 532 KB / 709 MB (Microsoft Corporation)
  mDNSResponder 591 KB / 179 KB (Apple)
  apsd 91 KB / 499 KB (Apple)
  remoted 43 KB / 55 KB (Apple)
  biometrickitd 70 KB / 23 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  RTProtectionDaemon 20 (Malwarebytes Corporation)
  WindowServer 14 (Apple)
  Notion Helper (Renderer) (8) 6 (Notion Labs, Incorporated)
  PerfPowerServices 4 (Apple)
  OneDrive 4 (Microsoft Corporation)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 259 MB
  Used RAM: 11.33 GB
  Cached files: 4.42 GB

  Available RAM: 4.67 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2024-09-19 Keynote (14.2)
  2024-09-19 Pages (14.2)
  2024-09-19 Numbers (14.2)
  2024-09-23 Adobe Acrobat Reader (24.003.20121) (24.003.20121)
  2024-10-05 Adobe Acrobat Reader (24.003.20180) (24.003.20180)
  2024-10-06 Zoom Workplace (6.1.11.39163)
  2024-10-07 Notability (14.9.17)
  2024-10-16 Microsoft AutoUpdate (4.76.24101387)
  2024-10-16 Microsoft OneNote (16.90.24101387)
  2024-10-18 XProtectPayloads (147)
  2024-10-30 Microsoft Outlook (16.90.24102719)
  2024-10-30 Microsoft Word (16.90.24102719)
  2024-10-31 Microsoft Excel (16.90.24102719)
  2024-11-01 Microsoft PowerPoint (16.90.24102719)
  2024-11-03 Malwarebytes for Mac (1.0)
  2024-11-04 MRTConfigData (1.93)
  2024-11-04 Gatekeeper Compatibility Data (1.0)
  2024-11-07 XProtectPlistConfigData (5279)
  2024-11-08 Friendly Streaming (5.9.70)
  2024-11-09 Paint S (7.14.2)
  2024-11-09 Microsoft OneDrive (24.206.1013)
  2024-11-10 macOS 15.1 (15.1)

Diagnostics Information (past 60 days):
  2024-11-10 09:47:28 Messages.app High CPU Use
    Executable: /System/Applications/Messages.app

  2024-11-10 09:09:42 RTProtectionDaemon.app High CPU Use (8 times)
    First occurrence: 2024-11-03 23:18:19

  2024-11-10 08:55:13 lsd Crash (5 times)
    First occurrence: 2024-11-04 00:46:49
    Executable: /usr/libexec/lsd

  2024-11-10 08:51:41 NertsOnline.bin.osx Crash (14 times)
    First occurrence: 2024-11-03 22:59:48
    Executable: /Applications/Steam.app
    Details:
      libsystem_c.dylib: abort() called

  2024-11-10 08:47:27 fileproviderd High CPU Use
    Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd

  2024-11-09 19:34:37 installd High CPU Use
    Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd

  2024-11-08 15:00:11 routined High CPU Use (2 times)
    First occurrence: 2024-11-04 00:29:52
    Executable: /usr/libexec/routined

  2024-11-08 14:56:25 suggestd High CPU Use (2 times)
    First occurrence: 2024-11-05 16:03:59
    Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd

  2024-11-08 13:32:02 apfsd High CPU Use
    Executable: /usr/libexec/apfsd

  2024-11-08 12:26:16 IntelligencePlatformComputeService High CPU Use (2 times)
    First occurrence: 2024-11-04 00:13:45
    Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCompute.framework/Versions/A/XPCServices/IntelligencePlatformComputeService.xpc/Contents/MacOS/IntelligencePlatformComputeService

  2024-11-06 00:07:42 audiomxd High CPU Use
    Executable: /usr/libexec/audiomxd

  2024-11-05 11:38:23 mdwrite High CPU Use (2 times)
    First occurrence: 2024-11-02 23:36:44
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdwrite

  2024-11-04 00:53:22 siriinferenced High CPU Use
    Executable: /System/Library/PrivateFrameworks/SiriInference.framework/Versions/A/siriinferenced

  2024-11-03 23:09:35 StorageManagementService High CPU Use
    Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/StorageManagementService

  2024-11-03 22:59:49 ContinuityCaptureAgent Crash (2 times)
    Executable: /usr/libexec/ContinuityCaptureAgent

  2024-11-03 00:09:55 coreduetd High CPU Use
    Executable: /usr/libexec/coreduetd

  2024-11-02 21:55:38 syspolicyd High CPU Use
    Executable: /usr/libexec/syspolicyd


End of report