EtreCheck version: 5.5.5 (5111) Report generated: 2020-08-05 17:02:17 Download EtreCheck from https://etrecheck.com Runtime: 1:33 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Apps are crashing Description: FCPX crashing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Low disk space - This machine is running low on free hard drive space. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2019) MacBook Pro Model: MacBookPro15,3 2.6 GHz 6-Core Intel Core i7 (i7-8850H) CPU: 6-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 Battery: Health = Normal - Cycle count = 376 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Radeon Pro Vega 20 - VRAM: 4 GB Color LCD (built-in) 3840 x 2400 LG HDR 4K 6016 x 3384 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - H********* Data (APFS) [APFS Virtual drive] (Shared - 461.31 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - H*******e (APFS) (Shared - 11.42 GB used) disk2 - DAS TerraMaster 6.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - D***********l (Journaled HFS+) 6.00 TB (2.35 GB used) Mounted Volumes: disk1s1 - H********* Data [APFS Virtual drive] 499.96 GB (Shared - 461.31 GB used, 26.40 GB available, 25.38 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 25.38 GB free) APFS Mount point: /private/var/vm Encrypted disk1s5 - H*******e 499.96 GB (Shared - 11.42 GB used, 26.40 GB available, 25.38 GB free) APFS Mount point: / Encrypted Read-only: Yes disk2s2 - D***********l 6.00 TB (2.35 GB used, 6.00 TB free) Journaled HFS+ Mount point: /Volumes/D***********l Owners enabled: No Network: Interface usbmodem003NTPCK67602: USB Controls Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPad Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 8 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/WDDiscoveryService.HelperTool.plist Executable: /Library/PrivilegedHelperTools/WDDiscoveryService.HelperTool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.acronis.monitor.plist Executable: /Applications/Acronis True Image.app/Contents/MacOS/Acronis Monitor.app/Contents/MacOS/Acronis Monitor Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.amazon.KindlePreviewerUpdater.plist Executable: /Library/KindlePreviewerUpdater/KindlePreviewerUpdater.app/Contents/MacOS/KindlePreviewerUpdater Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.acronis.acep.plist Executable: /Applications/Acronis True Image.app/Contents/MacOS/prl_stat for_scheduler Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.ea.origin.WebHelper.plist Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the whitelist - probably OK Apps: 14 Kernel Extensions: /Applications/Google Drive File Stream.app dfsfuse.kext (41.0 - SDK 10.15) /Library/Extensions Dropbox.kext (1.10.3 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 169 Apple tasks [Running] 128 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 171 Apple tasks [Running] 131 Apple tasks [Other] One Apple task Launch Agents: [Other] com.acronis.monitor.plist (? 1de9eb2d - installed 2019-04-18) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-07-14) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-15) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-07-09) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2020-03-27) [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2020-05-03) [Loaded] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2020-05-03) Launch Daemons: [Loaded] WDDiscoveryService.HelperTool.plist (? cb3c0573 - installed 2019-03-13) [Loaded] com.acronis.acep.plist (? a09a396a - installed 2019-04-18) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-07-14) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.amazon.KindlePreviewerUpdater.plist (? 0 - installed 2020-07-21) [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2020-03-14) [Running] com.ecamm.EcammAudioXPCHelper.plist (Ecamm Network, LLC - installed 2020-06-08) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-11) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-03-27) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2020-05-03) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.ea.origin.WebHelper.plist (? 0 - installed 2020-03-14) [Loaded] com.logos.LogosIndexer.plist (Faithlife Corporation - installed 2018-12-25) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2019-06-12) User Login Items: [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2020-08-05) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app [Not Loaded] Problem Reporter (App Store - installed 2020-08-05) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2020-08-05) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Library/LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app [Not Loaded] ATLoginItemHelper (App Store - installed 2019-08-31) Modern Login Item /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app [Not Loaded] HotspotShieldHelper (App Store - installed 2020-07-21) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Not Loaded] StartAtLoginHelper (App Store - installed 2020-07-21) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2020-06-17) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app Internet Plug-ins: ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-17) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-07-14) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: EcammLiveAudio: 1.0.7 (Ecamm Network, LLC - installed 2020-06-08) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine Not Configured! Performance: System Load: 2.07 (1 min ago) 3.10 (5 min ago) 2.48 (15 min ago) Nominal I/O speed: 8.66 MB/s File system: 19.47 seconds Write speed: 1922 MB/s Read speed: 2941 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 55.27 % (?) Safari 20.36 % (Apple) EtreCheck 12.55 % (App Store) accountsd 5.57 % (Apple) trustd 1.19 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 538 MB (App Store) Safari 191 MB (Apple) Mail 145 MB (Apple) Dock 103 MB (Apple) CCXProcess 78 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 4 MB / 4 MB (?) com.apple.WebKit.Networking.xpc 4 MB / 191 KB (Apple) Mail 52 KB / 9 KB (Apple) com.apple.Safari.SearchHelper.xpc 7 KB / 1 KB (Apple) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.56 GB Used RAM: 6.74 GB Cached files: 7.70 GB Available RAM: 9.26 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-11 Numbers (10.0) 2020-07-11 Pages (10.0) 2020-07-11 Keynote (10.0) 2020-07-11 Pixelmator (3.9) 2020-07-16 Pixelmator Pro (1.7) 2020-07-16 macOS 10.15.6 Update 2020-07-16 Gatekeeper Compatibility Data (1.0) 2020-07-21 Hotspot Shield (4.0.1) 2020-07-23 FileZilla Pro (3.49.2) 2020-07-24 XProtectPlistConfigData (2127) 2020-07-24 MRTConfigData (1.64) 2020-07-28 Toolbox for Pages - Templates (5.0.3) 2020-08-03 Microsoft Remote Desktop (10.4.0) 2020-08-03 Google Drive File Stream 2020-08-05 CleanMyMac X (4.6.9) 2020-08-05 macOS Public Beta Access Utility (1.0.0.0.1.1582910740) 2020-08-05 macOS Catalina (10.15.6) 2020-08-05 Final Cut Pro X Supplemental Content (1.0) 2020-08-05 Final Cut Pro X (10.4.8) 2020-08-05 EtreCheck (5.5.5) Clean up: /Library/LaunchAgents/com.acronis.monitor.plist /Applications/Acronis True Image.app/Contents/MacOS/Acronis Monitor.app/Contents/MacOS/Acronis Monitor Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report